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Gestión de clientes y seguimiento Administración de relaciones con clientes a través de CRM, seguimiento de solicitudes y control de interacciones. ? Coordinación de citas y agendas Confirmación, reprogramación y control de citas con alto volumen de clientes/pacientes. ? Soporte comercial (Setter) Seguimiento de leads, coordinación de reuniones y apoyo en procesos de venta. ? Gestión de datos y control administrativo Manejo de Excel/Google Sheets, QuickBooks, control de pagos, bases de datos y reportes. ? Organización interna y RRHH Estructuración de archivos, creación de organigramas y organización de información interna empresarial. 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Shopify, Amazon E-commerce Tiendas Bosanova España / Sofia Collection Mexico Atención al Cliente | Setter Comercial Personalizado Implementé estrategias de interacción efectiva con clientes y captación directa de leads cualificados para ventas en tienda Shopify. 2. Mercado Libre Dashboard de Comisiones | Atención al Cliente Integral Desarrollé paneles visuals a UX/UI DESIGNERS de compradores y vendedores, calculando comisiones y mejorando la transparencia operativa. 3. Globant Proyecto de RRHH | ? Optimización de Costos para Startup Integré equipo de preselección de personal y diseñé un plan de eficiencia para reducir gastos sin perder talento clave. 4. Nervoscenter (Panamá) Gestioné flujo de pagos, organización de facturas, proyección en hojas dinámicas y coordinación con áreas de control. Conciliaciones bancarias. 5.. 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