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Siempre a la espera de una obra maestra de innovación y resultados exitosos.
¡Hola, soy Sandra Milena Moreno Diaz, profesional en administración de Empresas con enfoque y gran experiencia en ventas y administración de recursos y personal, con 15 años de experiencia en el campo de los negocios, convirtiendo prospectos en clientes y clientes en relaciones duraderas. Hoy con una gran misión de
llevar tus proyectos al siguiente nivel con pasión y compromiso!. Me destaco por ser una persona confiable y convincente, mostrando mis resultados a través de los números, aquellos que no mienten.

? Fortalezas que marcan la diferencia:
Mi enfoque orientado a resultados, combinado con habilidades excepcionales de negociación y resolución de problemas, me permite enfrentar desafíos con creatividad y determinación. No solo trabajo bajo presión, sino que florezco en ese ambiente, aportando ideas innovadoras que impulsan la toma de decisiones estratégicas.
? Atención al detalle y empatía:
Mi habilidad para prestar atención al detalle y mi empatía innata se reflejan en la forma en que gestiono proyectos. Siempre estoy comprometida con el seguimiento constante, identificando y abordando las necesidades de manera proactiva. La escucha activa es mi aliada para entender a fondo los requisitos y garantizar la satisfacción del cliente.
?️ Experiencia probada:
Como profesional y con la experiencia en diferentes campos y proyectos, he perfeccionado mis habilidades en el manejo de objeciones y la construcción de relaciones sólidas. Mi persistencia y pasión por las ventas me impulsan a crear conexiones duraderas y exitosas.
✨ ¿Por qué elegirme?
Mi historial habla, mi experiencia aporta, mi capacidad de adaptabilidad y mis deseos por aprender constantemente hace match con tus necesidades. Me enorgullece decir que he contribuido al éxito de innumerables proyectos de empresas nacionales y transnacionales, siempre superando las expectativas. Te invito a revisar mi perfil para conocer más sobre cómo puedo hacer que tu visión se convierta en una realidad palpable.

¡Estoy emocionado de formar parte de tu próximo proyecto! ¡Trabajemos juntos para alcanzar resultados extraordinarios!","rawText":"Bienvenido a mi Universo! en donde cada proyecto se convierte en un mundo de fascinante y sana obsesión. Siempre a la espera de una obra maestra de innovación y resultados exitosos. ¡Hola, soy Sandra Milena Moreno Diaz, profesional en administración de Empresas con enfoque y gran experiencia en ventas y administración de recursos y personal, con 15 años de experiencia en el campo de los negocios, convirtiendo prospectos en clientes y clientes en relaciones duraderas. Hoy con una gran misión de llevar tus proyectos al siguiente nivel con pasión y compromiso!. Me destaco por ser una persona confiable y convincente, mostrando mis resultados a través de los números, aquellos que no mienten. ? Fortalezas que marcan la diferencia: Mi enfoque orientado a resultados, combinado con habilidades excepcionales de negociación y resolución de problemas, me permite enfrentar desafíos con creatividad y determinación. No solo trabajo bajo presión, sino que florezco en ese ambiente, aportando ideas innovadoras que impulsan la toma de decisiones estratégicas. ? Atención al detalle y empatía: Mi habilidad para prestar atención al detalle y mi empatía innata se reflejan en la forma en que gestiono proyectos. Siempre estoy comprometida con el seguimiento constante, identificando y abordando las necesidades de manera proactiva. La escucha activa es mi aliada para entender a fondo los requisitos y garantizar la satisfacción del cliente. ?️ Experiencia probada: Como profesional y con la experiencia en diferentes campos y proyectos, he perfeccionado mis habilidades en el manejo de objeciones y la construcción de relaciones sólidas. Mi persistencia y pasión por las ventas me impulsan a crear conexiones duraderas y exitosas. ✨ ¿Por qué elegirme? Mi historial habla, mi experiencia aporta, mi capacidad de adaptabilidad y mis deseos por aprender constantemente hace match con tus necesidades. Me enorgullece decir que he contribuido al éxito de innumerables proyectos de empresas nacionales y transnacionales, siempre superando las expectativas. Te invito a revisar mi perfil para conocer más sobre cómo puedo hacer que tu visión se convierta en una realidad palpable. ¡Estoy emocionado de formar parte de tu próximo proyecto! ¡Trabajemos juntos para alcanzar resultados extraordinarios!","canEdit":false,"editUrl":"https://www.workana.com/freelancer/043e91a8e7b918159ccfae7c13635d72/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Con 18 años y la energía a flor de piel, inicié mi viaje laboral como Ejecutiva Comercial en un centro de negocios de prendas íntimas de fabricación Colombiana, con distribución y ventas al por mayor, por catálogo y al detal, dirigido al mercado nacional e internacional. Desde ese entonces, mi pasión por el trabajo en equipo, la responsabilidad y el deseo de crecer me han impulsado a escalar posiciones, enfrentar nuevos retos y convertirme en una líder de proyectos siempre apasionada por el éxito y enfocada en la importancia de la satisfacción, el servicio sin limites y con números que siempre impactan el área comercial positivamente.

Mi experiencia como ejecutiva de ventas y mi enfoque por la superación me llevó a convertirme en Administradora de punto de venta de Kiut Accesorios y posteriormente Jefa de una óptica de cadena (Visión 20/20). En busca de nuevos horizontes e iniciando mis estudios técnicos, me sumergí en el mundo financiero como Asistente Financiera y Administrativa en la Bolsa de Valores de Colombia.
Paralelamente a mis estudios universitarios, inicié mi carrera en Banco Falabella como Asesora Comercial, ascendiendo a Subgerente de oficina bancaria. En este rol, asumí la responsabilidad de gerente supernumeraria en sedes con inmersión en tienda por departamentos, impulsando la venta de productos financieros. No termina aquí, mi experiencia sigue evolucionando con el pasar de los años por ello a continuación relaciono en detalle mis mas recientes y valiosas responsabilidades y cargos ocupados:

1. 2022- 2023: Malta Football Association - The Football & Social Responsibility (FSR) officer.
Implementando proyectos de impacto social:
Mientras estudiaba Inglés me embarqué en una aventura internacional con la Asociación de fútbol de Malta como Oficial de Responsabilidad Social. Implementé proyectos y ejecuté políticas de responsabilidad social de la UEFA dirigidas a migrantes, creando actividades de integración e inclusión cultural, deportiva y educativa. Recopilé estadísticas, elaboré informes y ejecuté adecuadamente el presupuesto de cada proyecto.

2. 2017-2022: Protekto- Key Account Manager. Experta en gestión de cuentas y desarrollo de negocios:
Mi pasión por las relaciones comerciales me llevó a Protekto, donde me desempeñé como Key Account Manager. Durante 4 años, gestioné el ciclo completo de ventas, desde la prospección hasta el cierre y la postventa. Incrementé las operaciones en cada cuenta, asegurando la satisfacción del cliente y la retención a largo plazo. Fui la administradora del proyecto, liderando la implementación de procedimientos y la integración entre las áreas de la compañía y el cliente.

3.Jan 2015 - Nov 2016 Financiera Progressa- Directora Regional.
Liderazgo y gestión integral en el sector financiero, alrededor de dos años:
En la Cooperativa de Ahorro y Crédito, asumí el cargo de Directora Regional II, con responsabilidades de Representación Legal, Administración de Presupuesto y Gastos. Lideré el equipo comercial y de servicio al cliente en dos departamentos de la Nación, logrando el cumplimiento del 100% de los KPIs.

4. Jun 2009 - Aug 2014: Subgerente de Oficina Bancaria en Banco Falabella Colombia - Una aventura que me permitió convertirme en una líder integral. Inspiré y entrené a un equipo comercial imparable, guié al equipo de atención al cliente con resultados visibles y efectivos, lidere con seguridad el equipo de servicio en Cajas de Recaudo realizando auditorías y controlando los procesos de seguridad para proteger al banco y a sus clientes. Lideré estrategias de ventas cruzadas y un plan de referidos que conquistó la tienda multinivel (Retail financiero). Brindé atención personalizada a clientes VIP y gestioné casos críticos con empatía y soluciones efectivas. Estructuré bases de datos, identifiqué prospectos y diseñe campañas que elevaron las ventas.
Esta experiencia me brindó la oportunidad de desarrollar habilidades de liderazgo, gestión de equipos, ventas, análisis y seguridad. Me convertí en una profesional integral, capaz de conquistar cualquier desafío.

Habilidades:

Persuasivo- Identificando Necesidades
Persistencia- Orientación al resultado
Empatía- Escucha activa.
Convincente- confianza
Comunicación clara- asertiva
Liderazgo
Gestión de equipos- Motivación.
Negociación
Administración
Servicio al cliente- Resolución de problemas.
Proyectos sociales- Gestión y ejecución de presupuesto
Desarrollo de negocios
Cumplimiento de KPIs

Palabras clave: crecimiento profesional, pasión, experiencia, orientación, innovación.","rawText":"Con 18 años y la energía a flor de piel, inicié mi viaje laboral como Ejecutiva Comercial en un centro de negocios de prendas íntimas de fabricación Colombiana, con distribución y ventas al por mayor, por catálogo y al detal, dirigido al mercado nacional e internacional. Desde ese entonces, mi pasión por el trabajo en equipo, la responsabilidad y el deseo de crecer me han impulsado a escalar posiciones, enfrentar nuevos retos y convertirme en una líder de proyectos siempre apasionada por el éxito y enfocada en la importancia de la satisfacción, el servicio sin limites y con números que siempre impactan el área comercial positivamente. Mi experiencia como ejecutiva de ventas y mi enfoque por la superación me llevó a convertirme en Administradora de punto de venta de Kiut Accesorios y posteriormente Jefa de una óptica de cadena (Visión 20/20). En busca de nuevos horizontes e iniciando mis estudios técnicos, me sumergí en el mundo financiero como Asistente Financiera y Administrativa en la Bolsa de Valores de Colombia. Paralelamente a mis estudios universitarios, inicié mi carrera en Banco Falabella como Asesora Comercial, ascendiendo a Subgerente de oficina bancaria. En este rol, asumí la responsabilidad de gerente supernumeraria en sedes con inmersión en tienda por departamentos, impulsando la venta de productos financieros. No termina aquí, mi experiencia sigue evolucionando con el pasar de los años por ello a continuación relaciono en detalle mis mas recientes y valiosas responsabilidades y cargos ocupados: 1. 2022- 2023: Malta Football Association - The Football & Social Responsibility (FSR) officer. Implementando proyectos de impacto social: Mientras estudiaba Inglés me embarqué en una aventura internacional con la Asociación de fútbol de Malta como Oficial de Responsabilidad Social. Implementé proyectos y ejecuté políticas de responsabilidad social de la UEFA dirigidas a migrantes, creando actividades de integración e inclusión cultural, deportiva y educativa. Recopilé estadísticas, elaboré informes y ejecuté adecuadamente el presupuesto de cada proyecto. 2. 2017-2022: Protekto- Key Account Manager. Experta en gestión de cuentas y desarrollo de negocios: Mi pasión por las relaciones comerciales me llevó a Protekto, donde me desempeñé como Key Account Manager. Durante 4 años, gestioné el ciclo completo de ventas, desde la prospección hasta el cierre y la postventa. Incrementé las operaciones en cada cuenta, asegurando la satisfacción del cliente y la retención a largo plazo. Fui la administradora del proyecto, liderando la implementación de procedimientos y la integración entre las áreas de la compañía y el cliente. 3.Jan 2015 - Nov 2016 Financiera Progressa- Directora Regional. Liderazgo y gestión integral en el sector financiero, alrededor de dos años: En la Cooperativa de Ahorro y Crédito, asumí el cargo de Directora Regional II, con responsabilidades de Representación Legal, Administración de Presupuesto y Gastos. Lideré el equipo comercial y de servicio al cliente en dos departamentos de la Nación, logrando el cumplimiento del 100% de los KPIs. 4. Jun 2009 - Aug 2014: Subgerente de Oficina Bancaria en Banco Falabella Colombia - Una aventura que me permitió convertirme en una líder integral. Inspiré y entrené a un equipo comercial imparable, guié al equipo de atención al cliente con resultados visibles y efectivos, lidere con seguridad el equipo de servicio en Cajas de Recaudo realizando auditorías y controlando los procesos de seguridad para proteger al banco y a sus clientes. Lideré estrategias de ventas cruzadas y un plan de referidos que conquistó la tienda multinivel (Retail financiero). Brindé atención personalizada a clientes VIP y gestioné casos críticos con empatía y soluciones efectivas. Estructuré bases de datos, identifiqué prospectos y diseñe campañas que elevaron las ventas. Esta experiencia me brindó la oportunidad de desarrollar habilidades de liderazgo, gestión de equipos, ventas, análisis y seguridad. Me convertí en una profesional integral, capaz de conquistar cualquier desafío. Habilidades: Persuasivo- Identificando Necesidades Persistencia- Orientación al resultado Empatía- Escucha activa. Convincente- confianza Comunicación clara- asertiva Liderazgo Gestión de equipos- Motivación. Negociación Administración Servicio al cliente- Resolución de problemas. 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