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Responsável por criar ferramentas que atendam às necessidades do cliente, orientando os desenvolvedores do sistema a estabelecer um tipo de ferramenta com usabilidade. Orientação e treinamento quanto ao uso das novas ferramentas, inclusive com manuais de utilização.
6 anos de atuação na área administrativa em empresas de diferentes segmentos em tarefas que capacidade analítica, capacidade de argumentação, raciocínio rápido e interação a partir de diversas ferramentas como sistemas integrados SAP e Oracle e uso do pacote Office. Atuação em áreas de relacionamento com cliente, custos, fiscal e de negócios. Atuação em áreas com rigor no cumprimento de metas e indicadores de produtividade.
Conhecimentos em recrutamento e seleção, treinamento e desenvolvimento, educação corporativa.
Do ponto de vista acadêmico, meu foco na monografia engloba aprendizagem organizacional por meio da Educação Corporativa.

Especializações: Curso de Pesquisa de Clima Organizacional – IPED – 20h
Curso Recrutamento e seleção – Cursos 24 horas – 40h
Curso Gerenciamento do escopo de projetos – Fundação Getúlio Vargas: 5h
Curso Recursos Humanos Fundação Getúlio Vargas: 15h
Curso Cargos e salários – 12h
Curso sobre recrutamento e seleção: 16h
Curso Gestão de Pessoas – Motivação nas organizações Fundação Getúlio Vargas: 5h
Curso Contratação de trabalhadores - Fundação Getúlio Vargas – 5h
Seminário - Sobre Gestão de Pessoas - Universidade Veiga de Almeida - 8h","rawText":"Objetivo Profissional: Mudar para a área de Recursos Humanos. Responsável por criar ferramentas que atendam às necessidades do cliente, orientando os desenvolvedores do sistema a estabelecer um tipo de ferramenta com usabilidade. Orientação e treinamento quanto ao uso das novas ferramentas, inclusive com manuais de utilização. 6 anos de atuação na área administrativa em empresas de diferentes segmentos em tarefas que capacidade analítica, capacidade de argumentação, raciocínio rápido e interação a partir de diversas ferramentas como sistemas integrados SAP e Oracle e uso do pacote Office. Atuação em áreas de relacionamento com cliente, custos, fiscal e de negócios. Atuação em áreas com rigor no cumprimento de metas e indicadores de produtividade. Conhecimentos em recrutamento e seleção, treinamento e desenvolvimento, educação corporativa. Do ponto de vista acadêmico, meu foco na monografia engloba aprendizagem organizacional por meio da Educação Corporativa. Especializações: Curso de Pesquisa de Clima Organizacional – IPED – 20h Curso Recrutamento e seleção – Cursos 24 horas – 40h Curso Gerenciamento do escopo de projetos – Fundação Getúlio Vargas: 5h Curso Recursos Humanos Fundação Getúlio Vargas: 15h Curso Cargos e salários – 12h Curso sobre recrutamento e seleção: 16h Curso Gestão de Pessoas – Motivação nas organizações Fundação Getúlio Vargas: 5h Curso Contratação de trabalhadores - Fundação Getúlio Vargas – 5h Seminário - Sobre Gestão de Pessoas - Universidade Veiga de Almeida - 8h","canEdit":false,"editUrl":"https://www.workana.com/freelancer/07e33de59d31e94cf2c2898c4abef74a/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"* Tiplan (Banking): Atividades relacionadas à consultoria dos sistemas de arrecadação municipal e nota fiscal eletrônica para 10 municípios, cada um com suas especificidades. Exercer o elo entre a área de desenvolvimento de software e os clientes a fim de otimizar as demandas existentes. Responsável por identificar as necessidades do município e determinar como devem ser os conteúdos, formatos e funcionamento da nova ferramenta, assim como deve se alocar no sistema. Realizar atividades de interpretação de leis e adequação ao sistema, além de levantamento de regras de negócio para posterior implantação. Prestação de consultoria aos usuários da prefeitura quanto às regras e ferramentas adequadas.

* Itau-Unibanco (Banking) [desde 9/2011]: Responsável por realizar análises em curto espaço de tempo e com qualidade. Dar suporte a área comercial nos negócios e garantir a qualidade da formalização das aberturas de contas, das operações de crédito e dos produtos de serviços em alinhamento às normas internas, às exigências legais e às exigências do Banco Central, visando o crescimento sustentável, mitigação dos riscos e a lucratividade dos negócios. Assegurar a satisfação dos clientes PJ, através da qualidade e agilidade no atendimento. Responsável por análises em documentação de empresas e respectivos poderes além de analisar percentual de garantias em operações com este tipo de garantia. Atender às normas de Compliance e responder a processos de normas ISO, inclusive durante as inspeções periódicas. Responsável ainda pelo controle de despesas da plataforma como reembolsos, serviços de motoboys, materiais de escritório e lanche.

* Profarma (Banking) [desde 10/2010]: Função exercida em conjunto com a de auxiliar administrativo. Contato intensivo com as filiais e compradores para recebimento adequado dos produtos. Monitorar o recebimento dos produtos após as devidas operações no sistema SAP. Análise e ajustes nas notas como alteração de pedido de compras, desconto, preços e outros dados. Realizar os lançamentos das entradas físicas e contábeis de mercadorias na empresa. Esporadicamente, realizar a reemissão de nota fiscal eletrônica.

* Profarma (Pharmaceuticals) [desde 2/2010]: Responsável pela comunicação entre as áreas de logística, custos, compras, vendas e fiscal que atuam em conjunto no cadastro de produtos. Responsável pelo cadastramento e manutenção de produtos e suas condições em dois programas: SAP e COBOL. Atendimento às treze filiais, equipe interna e Gerentes (relacionado às condições). Participação de reuniões de planejamentos para recebimento adequado de produtos específicos. Participação no projeto de implantação do novo sistema logístico (WMS) com atuação em uma das filiais em auxílio ao treinamento. Auxiliar nas funções da área de custos como alterações em notas de entrada de produtos. Contato com cliente interno e com fornecedor. Responsável pela idealização e conclusão da tarefa de ajustes de medicamentos controlados com fins de evitar multas e possível interdição das atividades da organização. Responsável pelo treinamento de um novo profissional para a área e início de projeto para alteração de ficha cadastral para padronização e inclusão de campos prioritários no cadastro.

* Unimed (Hospital & Health Care) [desde 3/2009]: Controle físico e digital do arquivo, responsável por requerer arquivos antigos para nova análise, utilização do sistema próprio da organização para pesquisas e localização de documentos – (NEO – ORACLE); contato com cliente pessoa jurídica.","rawText":"* Tiplan (Banking): Atividades relacionadas à consultoria dos sistemas de arrecadação municipal e nota fiscal eletrônica para 10 municípios, cada um com suas especificidades. Exercer o elo entre a área de desenvolvimento de software e os clientes a fim de otimizar as demandas existentes. Responsável por identificar as necessidades do município e determinar como devem ser os conteúdos, formatos e funcionamento da nova ferramenta, assim como deve se alocar no sistema. Realizar atividades de interpretação de leis e adequação ao sistema, além de levantamento de regras de negócio para posterior implantação. Prestação de consultoria aos usuários da prefeitura quanto às regras e ferramentas adequadas. * Itau-Unibanco (Banking) [desde 9/2011]: Responsável por realizar análises em curto espaço de tempo e com qualidade. Dar suporte a área comercial nos negócios e garantir a qualidade da formalização das aberturas de contas, das operações de crédito e dos produtos de serviços em alinhamento às normas internas, às exigências legais e às exigências do Banco Central, visando o crescimento sustentável, mitigação dos riscos e a lucratividade dos negócios. Assegurar a satisfação dos clientes PJ, através da qualidade e agilidade no atendimento. Responsável por análises em documentação de empresas e respectivos poderes além de analisar percentual de garantias em operações com este tipo de garantia. Atender às normas de Compliance e responder a processos de normas ISO, inclusive durante as inspeções periódicas. Responsável ainda pelo controle de despesas da plataforma como reembolsos, serviços de motoboys, materiais de escritório e lanche. * Profarma (Banking) [desde 10/2010]: Função exercida em conjunto com a de auxiliar administrativo. Contato intensivo com as filiais e compradores para recebimento adequado dos produtos. Monitorar o recebimento dos produtos após as devidas operações no sistema SAP. Análise e ajustes nas notas como alteração de pedido de compras, desconto, preços e outros dados. Realizar os lançamentos das entradas físicas e contábeis de mercadorias na empresa. Esporadicamente, realizar a reemissão de nota fiscal eletrônica. * Profarma (Pharmaceuticals) [desde 2/2010]: Responsável pela comunicação entre as áreas de logística, custos, compras, vendas e fiscal que atuam em conjunto no cadastro de produtos. Responsável pelo cadastramento e manutenção de produtos e suas condições em dois programas: SAP e COBOL. Atendimento às treze filiais, equipe interna e Gerentes (relacionado às condições). Participação de reuniões de planejamentos para recebimento adequado de produtos específicos. Participação no projeto de implantação do novo sistema logístico (WMS) com atuação em uma das filiais em auxílio ao treinamento. Auxiliar nas funções da área de custos como alterações em notas de entrada de produtos. Contato com cliente interno e com fornecedor. Responsável pela idealização e conclusão da tarefa de ajustes de medicamentos controlados com fins de evitar multas e possível interdição das atividades da organização. 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