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Nextel Communications Argentina S.R.L., Argentina
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Confeccionar reportes de gestión internos.
Determinar y desarrollar los mecanismos de control y medición.
Coordinar el equipo de trabajo a fin de lograr el cumplimiento de objetivos y tareas específicas del área.
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Atender situaciones especiales y resolver problemas de la operación en todos los procesos del área.
Identificar necesidades del área y presentar proyectos tendientes a la optimización e innovación de los procesos.

Analista de Control de Recaudación Senior,

Nextel Communications Argentina S.R.L., Argentina
Marzo/2007 - Diciembre/2011

Procesamiento e imputación de pagos.
Devoluciones en cuenta.
Depósitos en garantía, reembolsos e imputación.
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Análisis, evaluación y ajustes en cuentas corriente.

Analista de Back Office SemiSenior,
Nextel Communications Argentina S.R.L., Argentina
Noviembre/2006 - Mayo/2007

Análisis de cuenta y clientes.
Ajuste de facturación.
Altas, bajas y modificación de servicios.
Transferencias de equipos.
Enroque de líneas, cambio de números, ID y flota.
Activación y suspensión de contratos.
Soporte a diversas áreas.

Analista Business Intelligence ,

Digital Ventures, Argentina
Junio/2005 - Noviembre/2006

Análisis de medios y clientes, manejo de inventario, control y optimización de campaña, manejo de bases de datos, análisis y reportes de competencia y presentaciones mensuales y anuales sobre avances en campañas.","rawText":"Coordinador Back Office - CR , Nextel Communications Argentina S.R.L., Argentina Diciembre/2011 - Al presente Confeccionar reportes de gestión internos. Determinar y desarrollar los mecanismos de control y medición. Coordinar el equipo de trabajo a fin de lograr el cumplimiento de objetivos y tareas específicas del área. Controlar la calidad de las gestiones realizadas por los usuarios del área. Monitorear y analizar el funcionamiento de los distintos canales de pagos y su correcta imputación. Atender situaciones especiales y resolver problemas de la operación en todos los procesos del área. Identificar necesidades del área y presentar proyectos tendientes a la optimización e innovación de los procesos. Analista de Control de Recaudación Senior, Nextel Communications Argentina S.R.L., Argentina Marzo/2007 - Diciembre/2011 Procesamiento e imputación de pagos. Devoluciones en cuenta. Depósitos en garantía, reembolsos e imputación. Altas y bajas de débito automático. Acreditación de planes empleados. Análisis, evaluación y ajustes en cuentas corriente. Analista de Back Office SemiSenior, Nextel Communications Argentina S.R.L., Argentina Noviembre/2006 - Mayo/2007 Análisis de cuenta y clientes. Ajuste de facturación. Altas, bajas y modificación de servicios. Transferencias de equipos. Enroque de líneas, cambio de números, ID y flota. Activación y suspensión de contratos. Soporte a diversas áreas. Analista Business Intelligence , Digital Ventures, Argentina Junio/2005 - Noviembre/2006 Análisis de medios y clientes, manejo de inventario, control y optimización de campaña, manejo de bases de datos, análisis y reportes de competencia y presentaciones mensuales y anuales sobre avances en campañas.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/16d9507ddc9d06e4db2d82880ea8e628/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"F. P.","companyId":56617,"companyHash":"16d9507ddc9d06e4db2d82880ea8e628","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"AR","name":"Argentina","class":"flag flag-ar","url":"https://www.workana.com/en/freelancers/argentina?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 0.00","isSet":false,"currency":"USD","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Finance & Management"},"public":true,"clarificationText":"Allowed formats:
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Tengo habilidades en varios softwares, soy confiable y muy responsable, con buenas habilidades de comunicación y la capacidad de anticipar las necesidades del cliente. Tengo un historial comprobado de brindar un servicio al cliente de alta calidad. Comencé mi carrera en la industria turística como agente de viajes ofreciendo atractivos paquetes turísticos y ayudado a muchos viajeros con la búsqueda y reservación de servicios de viaje. Mi siguiente salto profesional fue en el área financiera-administrativa siendo soporte administrativo, generando la facturación de horas de vuelo y mantenimiento de jets privados; también manteniendo en orden la cartera de clientes y recuperando los pagos de las cuentas con más de 90 días de vencimiento. Años posteriores comencé a utilizar el sistema SAP para la compra de servicios de viaje, la organización y reservación de salas de negocios para una empresa de logística; proponiendo la automatización del proceso de planeación de viajes de negocios. En mi siguiente escalón profesional combine el turismo y la administración siendo la Travel Manager de una importante armadora automotriz, responsabilizándome de todos los procesos de viajes de negocios de la compañía desde su planeación, apoyo durante el viaje hasta el registro y control de gastos de viaje, brindando un excepcional atención y soporte al cliente. Adquirí importantes habilidades dando soporte administrativo al manager del área detectando oportunidades de mejora y preparando presentaciones sobre los KPIs, proyectos y optimizaciones para el consejo directivo; durante esos años y gracias a que estudie una maestría tuve la oportunidad de convertirme en Project Manager dando seguimiento y cierre la implementación de una herramienta tecnológica para la planeación y reservación de viajes de negocios ahorrando tiempo y recursos. En mi más reciente experiencia y como parte de mi crecimiento profesional volvía a las actividades de cuentas por cobrar siendo la responsable de la facturación, cobranza, actividades para auditorias y registros contables de la compañía, permitiéndome perfeccionar mis habilidades de análisis, orientación al detalle, innovación y atención a clientes internacionales. Soy bilingüe, el español es mi lengua nativa y durante mi camino profesional he podido alcanzar un nivel avanzado de inglés y nivel principiante-intermedio de alemán. Una de mis principales responsabilidades ha sido la atención al cliente, donde he tenido la oportunidad de interactuar con una amplia variedad de clientes, brindando un servicio de alta calidad y estableciendo relaciones sólidas a largo plazo. 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