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In his last 4 years in operations, he was appointed as corporate coach at DRB-HICOM Head office in Enterprise Improvement Program (EIP)...","shareText":"Check out this freelance on @Workana","mailShareUrl":null,"mailtoSubject":"Freelancer%3A%20P.%20E.%20M.","mailtoBody":"Hi%21%20Check%20out%20this%20freelancer%3A%20https%3A%2F%2Fwww.workana.com%2Ffreelancer%2F1b45734e199ff644c0797babf93b23bb","mailShareLink":"mailto:?Subject=Freelancer%3A%20P.%20E.%20M.&body=Hi%21%20Check%20out%20this%20freelancer%3A%20https%3A%2F%2Fwww.workana.com%2Ffreelancer%2F1b45734e199ff644c0797babf93b23bb","boxTitle":"Share this profile","sendEmailDialogInitials":{"captcha":{"requiredMessage":"Please fill out the CAPTCHA and try again","showCaptcha":true,"siteKey":"0x4AAAAAAARWxBKJZQMBi04I","provider":"cloudflare"},"i18n":{"genericError":"There was an unexpected error, please try again in a few minutes","modal":{"title":"Share"},"form":{"message":{"label":"Message:","placeholder":"Are you looking for a freelancer? 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In his more than 28 years career in various major organisation, he has accumulated vast working experience in operations, training and consultancy.

His has spent 20 years in operations and manufacturing environment and 8 years in consulting and training activities. His core strength is in strategic and operational analysis, quality and performance management, leadership and personal development.

Patan Effendi has involved in early working days with Kurt Salmon Associates an International management consultant in developing productivity improvement and capacity recovery tools and techniques for better production yield.

He holds various managerial posts such as Business Development manager, Logistic manager and senior manager for Production and Quality Assurance division. In his last 4 years in operations, he was appointed as corporate coach at DRB-HICOM Head office in Enterprise Improvement Program (EIP), a special unit that tasks to conduct cost reduction exercise and process improvement within all DRB-HICOM subsidiaries.

His involvement in consulting assignment covers various areas such as Performance Management, Strategic Planning, Risk Management, Effective Cost Reduction, Change Management, Impact Study and Social Intervention Study and Analysis.

Patan Effendi currently working as freelance consultant and training facilitator. His flair is in operational analysis and organizational transformation with strong passion in human capital growth and development.

Patan Effendi graduated from University of Akron, Ohio. He holds a bachelor in Applied Mathematics. He has attended and certified for numerous courses and programs in management such as Neuro-Linguistic Programming (NLP), Dale Carnegie Training, Kepner-Tregor Problem Solving, 7th Habits of Highly Effective People and Train the Trainers.","rawText":"Patan Effendi is a generalist and a qualified management consultant cum trainer. In his more than 28 years career in various major organisation, he has accumulated vast working experience in operations, training and consultancy. His has spent 20 years in operations and manufacturing environment and 8 years in consulting and training activities. His core strength is in strategic and operational analysis, quality and performance management, leadership and personal development. Patan Effendi has involved in early working days with Kurt Salmon Associates an International management consultant in developing productivity improvement and capacity recovery tools and techniques for better production yield. He holds various managerial posts such as Business Development manager, Logistic manager and senior manager for Production and Quality Assurance division. In his last 4 years in operations, he was appointed as corporate coach at DRB-HICOM Head office in Enterprise Improvement Program (EIP), a special unit that tasks to conduct cost reduction exercise and process improvement within all DRB-HICOM subsidiaries. His involvement in consulting assignment covers various areas such as Performance Management, Strategic Planning, Risk Management, Effective Cost Reduction, Change Management, Impact Study and Social Intervention Study and Analysis. Patan Effendi currently working as freelance consultant and training facilitator. His flair is in operational analysis and organizational transformation with strong passion in human capital growth and development. Patan Effendi graduated from University of Akron, Ohio. He holds a bachelor in Applied Mathematics. He has attended and certified for numerous courses and programs in management such as Neuro-Linguistic Programming (NLP), Dale Carnegie Training, Kepner-Tregor Problem Solving, 7th Habits of Highly Effective People and Train the Trainers.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/1b45734e199ff644c0797babf93b23bb/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Experience

March 2018 – Current    Freelance Consultant    Malaysia
Freelance Consultant; Change Management, Strategy and Quality Management Consultant
Main area of services:

•    Facilitate and conduct QMS related training and consultation services
•    Facilitate strategic planning and visioning workshop
•    Facilitate Enterprise Transformation Program
•    Facilitate Organisational Change Management Program
•    Facilitate Organisational Culture Transformation Program
•    Facilitate Enterprise Cost Reduction Program
•    Facilitate balanced scorecard implementation program
•    Project based consultant for medium and long term project
•    Conduct training on organisational excellence, problem solving and decision making (PDSM), culture transformation and personal effectiveness

August – October 2018    Freelance Consultant – Change Management Project    Malaysia
Company : Utility Automation Sdn Bhd
Client : Tenaga Nasional Berhad
Main area of services:

•    To produce comprehensive Change Management Plan document for the implementation of Asset Performance Management System (APMS) at TNB.
•    To assist the communication activities throughout the project implementation by providing awareness survey analysis.
•    To assist in system technical training to the end users.

July 2017 – Feb 2018    Permintex Automotive Sdn Bhd    Malaysia
General Manager, Group Quality Management
Report to Chief Executive Officer

Main area of responsibilities:

•    Responsible for group quality management activities
o    Established roadmap for IATF 16949 certification and implementation plan
o    Prepared organisation readiness in term of people and process excellence
•    Manage and maintain Quality Management System to latest international standard requirements
o    Conducted risk assessment of the existing processes and current practices
o    Review current documentation includes quality manual, departmental procedures and work instructions
•    Responsible for KPI with regards to customer complaint and customer satisfaction
o    Established monthly quality review with customers
o    Stationed QC personnel at customer place for immediate feedback and problem recovery
•    Responsible for in-house quality control and quality assurance functions
o    Established monthly process and system audit
o    Established daily irregularities findings
•    Responsible for vendors and Tier 2 quality performance achievement
o    Supplier quality audits
o    Prepared for Tier 2 quality development program
•    Feedback and monitor audits results to respective departments for immediate action taken
•    Responsible in setting up quality awareness culture among the all staff and production workforce

Feb 2016 – July 2017    Faton Consulting & Services    Malaysia
Freelance Consultant and Corporate Coach

Main area of responsibilities:
•    Facilitate strategic planning and visioning workshop
•    Facilitate Enterprise Transformation Program
•    Facilitate Organisational Change Management Program
•    Facilitate Enterprise Cost Reduction Program
•    Facilitate balanced scorecard implementation program
•    Project based consultant for medium and long term project
•    Conduct training on organisational excellence, problem solving and decision making (PDSM), culture transformation and personal effectiveness
Dec 2014 - Feb 2016    SEP Capital Sdn Bhd    Malaysia
Risk and Strategic Planning Manager
Reports to Chief Executive Officer

Main area of responsibilities:
•    Established Strategic Planning and Enterprise Risk Management framework
•    Established full implementation of project risk management for all running projects
•    Conducted training and briefing sessions on risk management company wide
•    Performed strategic analysis and best practices findings and recommendations
•    Established program for annual strategic planning workshop
•    Performed strategic risk and aligned with business operational planning
•    Supported new business development activities and program
•    Supported HR department in the implementation of performance management through balanced score card methodology
•    Supported HR department in human capital development through structured training and development program

Jul 2006 – Dec 2014    SageConsulting Sdn Bhd    Malaysia
Consultant
(10 workforce) (No direct reports and manage a team of 3)
Reports to Chief Operating Officer

Main area of responsibilities:
•    Responsible to undertake projects within the following scope of work:
1.    Strategic Human Resource Management Planning
2.    Quality and Performance Management
3.    Enterprise Cost Reduction Program
4.    Strategic Planning and Roadmap Formulation
5.    Balanced Scorecard Implementation
6.    Organizational restructuring and operational efficiency enhancement Program
7.    Business Performance Improvement Program
8.    Change Management Implementation
9.    Engagement and Project Management
10.    Strategic Social Intervention Program

Summary of projects:
1.    Business process reengineering, organisational restructuring and performance management for KTMB: as Consultant
2.    Project management for KPI dashboard application system for Agensi Inovasi Malaysia: as Consultant
3.    Development and Implementation of KPI for Jawatankuasa Pelaburan Dana Awam (JKPDA), under Agensi Inovasi Malaysia: as Consultant
4.    Situational analysis and high level recommendation study for Air Kelantan Sdn Bhd: as Project Manager
5.    Facilitation service for Perodua high level strategic roadmap formulation: as Consultant
6.    Request for proposal(RFP) Preparation on Human Resource Management System for Lembaga Zakat Selangor: as Project Manager
7.    Shared service feasibility study at Perodua: as Project Manager
8.    Change Impact Study for e-Tanah Pilot implementation: as Consultant
9.    Change Management program for e-Tanah implementation: as Consultant
10.    Business Strategy and Implementation Plan for Small Office Home Office (SOHO) program in East Coast Economic Region(ECER): as Consultant
11.    Strategic planning facilitation for Syarikat Air Johor: as Consultant
12.    Social Development Intervention Strategy & Implementation Plan for Iskandar Development Region (IDR): as Consultant
13.    HRMIS facilitation services for JPA: as Consultant
14.    Technical competency model development for MMHE: as Consultant
15.    Balanced Scorecard implementation at Ranhill group: as Consultant
16.    Change Management for eKL project: as Consultant
17.    Strategic Planning facilitation for Senai-Desaru Expressway: as Consultant
18.    Strategic Planning facilitation for SJER project: as Consultant
19.    Enterprise Cost Reduction for Syarikat Takaful Indonesia: as Project Manager
20.    Competency Modelling for Ranhill group of companies : as Project Manager
21.    Strategic HR Blueprint for Maktab Kerjasama Malaysia: as Consultant
22.    Balanced Scorecard implementation at Tabung Haji Travel and Tours : as Consultant

Oct 2002 - Apr 2006    DRB HICOM Berhad    Malaysia
Senior Manager/Corporate Coach, Enterprise Improvement Program, EIP unit, Finance Division
(400 workforce) (8 direct reports as unit leaders from respective subsidiary and team members of 10)
Reports to Senior General Manager

Main area of responsibilities:
•    Responsible in reviewing the performance of all subsidiaries within DRB-HICOM and implementation of structured cost reduction and improvement program. The program namely Enterprise Improvement Program (EIP) was targeted to improve operational efficiency within all DRB-HICOM subsidiaries.

Summary of achievement:
•    Completed EIP program for 8 companies from 2002 until 2005
•    EIP program have made tremendous cost savings and business process improvements. Details summary of the EIP projects and accomplishments were as follows:

Subsidiary Companies    Year    Cost Savings
Intrakota Sdn Bhd    2002    RM 3 million
AMM Sdn Bhd    2002    RM 1.6 million
Malaysian Truck & Bus    2002    RM 2.2 million
KLAS Sdn Bhd    2003    RM 1.4 million
Puspakom    2004    RM 4 million
Modenas    2004    RM 2 million
Alam Flora    2005    RM 5.5 million
DRB-HICOM Head Office    2005    RM 1.3 million

Oct 2000 – Sept2002    HICOM - Teck See Manufacturing Sdn Bhd    Malaysia
QA/QC Senior Manager
(450 workforce) (4 direct reports and manage a team of 25)
Reports to Chief Executive Officer

Main area of responsibilities:
•    Prepared roadmap for QS 9000 certification plan as to prepare company readiness for doing business at international level with world class car makers such as GM, FORD and CRYSLER
•    Reestablished new QMS in accordance to QS 9000
•    Established new quality mindset and revamped all production processes to provide high focus on quality and customer satisfaction

Summary of achievement:
•    Achieved QS 9000 certification in 9 months.
•    Successfully set up FMEA team (failure mode and effect analysis), QIT( Cross functional Quality improvement team) and Kaizen (Continuous Improvement team)
•    Established a Supplier Quality Rating System to monitor and identify the non-performing suppliers.
Nov 1999 – Oct 2000    HICOM - Teck See Manufacturing Sdn Bhd    Malaysia
Logistic/Warehouse Manager
(450 workforce) (5 direct reports and manage a team of 30)
Reports to Chief Executive Officer

Main area of responsibilities:
•    Major task was to resolve stock variance issues faced by the company as the result of the ERP implementation.
Summary of achievement:
•    Fully resolved the stock variance problems just in 3 months by conducting systematic problem solving approach and effective change management implementation program.
•    Revamped the warehouse operation system and started JIT delivery system.

Oct 1998 – Nov 1999    HICOM - Teck See Manufacturing Sdn Bhd    Malaysia
Business Development Manager
(450 workforce) (2 direct reports and manage a team of 4)
Reports to Chief Executive Officer

Main area of responsibilities:
•    Conducted damage control activities and clearing stock of SUKOM 98 Frisbees production.
•    Responsible to develop and produce company first non-automotive product line namely Thermoplastic Kitchen Sink.

Summary of achievement:
•    Formulated 5 years diversification plan to reduce company dependency level on automotive industries.

June 1993 – Oct 1998    HICOM Teck See Manufacturing Sdn Bhd    Malaysia
Production Manager
(450 workforce) (12 direct reports and manage a team of 200)
Reports to General Manager

Main area of responsibilities:
•    Responsible for all Secondary Processes which include Assembly lines, Vacuum Forming, PU forming and Packaging sections.

Summary of achievement:
•    Championing continuous improvement program – such as QIT, QCC, 5S, Kaizen and TPM
•    Coordinated Sub-assembly line transfer from Proton Shah Alam main factory to Hicom Teck See Premise.

Oct 1991 – May 1993    OYL Condair Manufacturing Sdn Bhd (Joint Venture Company between OYL Industries and York International USA)    Malaysia
Production Engineer
(300 workforce) (5 direct reports and manage a team of 150)
Reports to Production Manager

Main area of responsibilities:
•    In charge of 3 production assembly lines – AHU, Air cooled and Chiller lines.

Summary of achievement
•    Managed to clear production back logs in 2 months by establishing special unit for chiller production and special order products (ad-hoc production).
•    Achieved highest production volume of RM6 million sales in one month.

Oct 1988 – Sept 1991    Dragon & Phoenix Holdings (DNP)    Malaysia
Industrial Engineer
(600 workforce) (10 direct reports and manage a team of 60)
Reports to Deputy Managing Director

Main area of responsibilities:
•    In charge of Training department of the plant throughout Peninsular Malaysia. Had worked at various branches - Ipoh, K.Kangsar, Kangar and HQ Penang.
•    Conducted productivity improvement and capacity recovery program for all 10 plants.

Summary of achievement
•    Selected as team leader to work with Kurt Salmon Associates of USA for Company-wide Improvement Program (Implementation of AAMT (Advanced analytical method of training) and CRT (Capacity recovery techniques) throughout factory branches.
•    Appointed as group head for Industrial Engineering department, responsible for AAMT and CRT implementation program as well as trouble shooting activities.
•    Conducted trouble shooting analysis and capacity performance study in all subsidiaries of DNP Holdings and to come up with high level recommendations and improvement plans.","rawText":"Experience March 2018 – Current Freelance Consultant Malaysia Freelance Consultant; Change Management, Strategy and Quality Management Consultant Main area of services: • Facilitate and conduct QMS related training and consultation services • Facilitate strategic planning and visioning workshop • Facilitate Enterprise Transformation Program • Facilitate Organisational Change Management Program • Facilitate Organisational Culture Transformation Program • Facilitate Enterprise Cost Reduction Program • Facilitate balanced scorecard implementation program • Project based consultant for medium and long term project • Conduct training on organisational excellence, problem solving and decision making (PDSM), culture transformation and personal effectiveness August – October 2018 Freelance Consultant – Change Management Project Malaysia Company : Utility Automation Sdn Bhd Client : Tenaga Nasional Berhad Main area of services: • To produce comprehensive Change Management Plan document for the implementation of Asset Performance Management System (APMS) at TNB. • To assist the communication activities throughout the project implementation by providing awareness survey analysis. • To assist in system technical training to the end users. July 2017 – Feb 2018 Permintex Automotive Sdn Bhd Malaysia General Manager, Group Quality Management Report to Chief Executive Officer Main area of responsibilities: • Responsible for group quality management activities o Established roadmap for IATF 16949 certification and implementation plan o Prepared organisation readiness in term of people and process excellence • Manage and maintain Quality Management System to latest international standard requirements o Conducted risk assessment of the existing processes and current practices o Review current documentation includes quality manual, departmental procedures and work instructions • Responsible for KPI with regards to customer complaint and customer satisfaction o Established monthly quality review with customers o Stationed QC personnel at customer place for immediate feedback and problem recovery • Responsible for in-house quality control and quality assurance functions o Established monthly process and system audit o Established daily irregularities findings • Responsible for vendors and Tier 2 quality performance achievement o Supplier quality audits o Prepared for Tier 2 quality development program • Feedback and monitor audits results to respective departments for immediate action taken • Responsible in setting up quality awareness culture among the all staff and production workforce Feb 2016 – July 2017 Faton Consulting & Services Malaysia Freelance Consultant and Corporate Coach Main area of responsibilities: • Facilitate strategic planning and visioning workshop • Facilitate Enterprise Transformation Program • Facilitate Organisational Change Management Program • Facilitate Enterprise Cost Reduction Program • Facilitate balanced scorecard implementation program • Project based consultant for medium and long term project • Conduct training on organisational excellence, problem solving and decision making (PDSM), culture transformation and personal effectiveness Dec 2014 - Feb 2016 SEP Capital Sdn Bhd Malaysia Risk and Strategic Planning Manager Reports to Chief Executive Officer Main area of responsibilities: • Established Strategic Planning and Enterprise Risk Management framework • Established full implementation of project risk management for all running projects • Conducted training and briefing sessions on risk management company wide • Performed strategic analysis and best practices findings and recommendations • Established program for annual strategic planning workshop • Performed strategic risk and aligned with business operational planning • Supported new business development activities and program • Supported HR department in the implementation of performance management through balanced score card methodology • Supported HR department in human capital development through structured training and development program Jul 2006 – Dec 2014 SageConsulting Sdn Bhd Malaysia Consultant (10 workforce) (No direct reports and manage a team of 3) Reports to Chief Operating Officer Main area of responsibilities: • Responsible to undertake projects within the following scope of work: 1. Strategic Human Resource Management Planning 2. Quality and Performance Management 3. Enterprise Cost Reduction Program 4. Strategic Planning and Roadmap Formulation 5. Balanced Scorecard Implementation 6. Organizational restructuring and operational efficiency enhancement Program 7. Business Performance Improvement Program 8. Change Management Implementation 9. Engagement and Project Management 10. Strategic Social Intervention Program Summary of projects: 1. Business process reengineering, organisational restructuring and performance management for KTMB: as Consultant 2. Project management for KPI dashboard application system for Agensi Inovasi Malaysia: as Consultant 3. Development and Implementation of KPI for Jawatankuasa Pelaburan Dana Awam (JKPDA), under Agensi Inovasi Malaysia: as Consultant 4. Situational analysis and high level recommendation study for Air Kelantan Sdn Bhd: as Project Manager 5. Facilitation service for Perodua high level strategic roadmap formulation: as Consultant 6. Request for proposal(RFP) Preparation on Human Resource Management System for Lembaga Zakat Selangor: as Project Manager 7. Shared service feasibility study at Perodua: as Project Manager 8. Change Impact Study for e-Tanah Pilot implementation: as Consultant 9. Change Management program for e-Tanah implementation: as Consultant 10. Business Strategy and Implementation Plan for Small Office Home Office (SOHO) program in East Coast Economic Region(ECER): as Consultant 11. Strategic planning facilitation for Syarikat Air Johor: as Consultant 12. Social Development Intervention Strategy & Implementation Plan for Iskandar Development Region (IDR): as Consultant 13. HRMIS facilitation services for JPA: as Consultant 14. Technical competency model development for MMHE: as Consultant 15. Balanced Scorecard implementation at Ranhill group: as Consultant 16. Change Management for eKL project: as Consultant 17. Strategic Planning facilitation for Senai-Desaru Expressway: as Consultant 18. Strategic Planning facilitation for SJER project: as Consultant 19. Enterprise Cost Reduction for Syarikat Takaful Indonesia: as Project Manager 20. Competency Modelling for Ranhill group of companies : as Project Manager 21. Strategic HR Blueprint for Maktab Kerjasama Malaysia: as Consultant 22. Balanced Scorecard implementation at Tabung Haji Travel and Tours : as Consultant Oct 2002 - Apr 2006 DRB HICOM Berhad Malaysia Senior Manager/Corporate Coach, Enterprise Improvement Program, EIP unit, Finance Division (400 workforce) (8 direct reports as unit leaders from respective subsidiary and team members of 10) Reports to Senior General Manager Main area of responsibilities: • Responsible in reviewing the performance of all subsidiaries within DRB-HICOM and implementation of structured cost reduction and improvement program. The program namely Enterprise Improvement Program (EIP) was targeted to improve operational efficiency within all DRB-HICOM subsidiaries. Summary of achievement: • Completed EIP program for 8 companies from 2002 until 2005 • EIP program have made tremendous cost savings and business process improvements. Details summary of the EIP projects and accomplishments were as follows: Subsidiary Companies Year Cost Savings Intrakota Sdn Bhd 2002 RM 3 million AMM Sdn Bhd 2002 RM 1.6 million Malaysian Truck & Bus 2002 RM 2.2 million KLAS Sdn Bhd 2003 RM 1.4 million Puspakom 2004 RM 4 million Modenas 2004 RM 2 million Alam Flora 2005 RM 5.5 million DRB-HICOM Head Office 2005 RM 1.3 million Oct 2000 – Sept2002 HICOM - Teck See Manufacturing Sdn Bhd Malaysia QA/QC Senior Manager (450 workforce) (4 direct reports and manage a team of 25) Reports to Chief Executive Officer Main area of responsibilities: • Prepared roadmap for QS 9000 certification plan as to prepare company readiness for doing business at international level with world class car makers such as GM, FORD and CRYSLER • Reestablished new QMS in accordance to QS 9000 • Established new quality mindset and revamped all production processes to provide high focus on quality and customer satisfaction Summary of achievement: • Achieved QS 9000 certification in 9 months. • Successfully set up FMEA team (failure mode and effect analysis), QIT( Cross functional Quality improvement team) and Kaizen (Continuous Improvement team) • Established a Supplier Quality Rating System to monitor and identify the non-performing suppliers. Nov 1999 – Oct 2000 HICOM - Teck See Manufacturing Sdn Bhd Malaysia Logistic/Warehouse Manager (450 workforce) (5 direct reports and manage a team of 30) Reports to Chief Executive Officer Main area of responsibilities: • Major task was to resolve stock variance issues faced by the company as the result of the ERP implementation. Summary of achievement: • Fully resolved the stock variance problems just in 3 months by conducting systematic problem solving approach and effective change management implementation program. • Revamped the warehouse operation system and started JIT delivery system. Oct 1998 – Nov 1999 HICOM - Teck See Manufacturing Sdn Bhd Malaysia Business Development Manager (450 workforce) (2 direct reports and manage a team of 4) Reports to Chief Executive Officer Main area of responsibilities: • Conducted damage control activities and clearing stock of SUKOM 98 Frisbees production. • Responsible to develop and produce company first non-automotive product line namely Thermoplastic Kitchen Sink. Summary of achievement: • Formulated 5 years diversification plan to reduce company dependency level on automotive industries. June 1993 – Oct 1998 HICOM Teck See Manufacturing Sdn Bhd Malaysia Production Manager (450 workforce) (12 direct reports and manage a team of 200) Reports to General Manager Main area of responsibilities: • Responsible for all Secondary Processes which include Assembly lines, Vacuum Forming, PU forming and Packaging sections. Summary of achievement: • Championing continuous improvement program – such as QIT, QCC, 5S, Kaizen and TPM • Coordinated Sub-assembly line transfer from Proton Shah Alam main factory to Hicom Teck See Premise. Oct 1991 – May 1993 OYL Condair Manufacturing Sdn Bhd (Joint Venture Company between OYL Industries and York International USA) Malaysia Production Engineer (300 workforce) (5 direct reports and manage a team of 150) Reports to Production Manager Main area of responsibilities: • In charge of 3 production assembly lines – AHU, Air cooled and Chiller lines. Summary of achievement • Managed to clear production back logs in 2 months by establishing special unit for chiller production and special order products (ad-hoc production). • Achieved highest production volume of RM6 million sales in one month. Oct 1988 – Sept 1991 Dragon & Phoenix Holdings (DNP) Malaysia Industrial Engineer (600 workforce) (10 direct reports and manage a team of 60) Reports to Deputy Managing Director Main area of responsibilities: • In charge of Training department of the plant throughout Peninsular Malaysia. Had worked at various branches - Ipoh, K.Kangsar, Kangar and HQ Penang. • Conducted productivity improvement and capacity recovery program for all 10 plants. 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