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EXPERIENCIA EN: ADMINISTRACIÓN, VENTAS, RECURSOS HUMANOS Y CAPACITACION Tengo experiencia en el área Administrativa y en el área de Ventas; En Ventas he trabajado como agente de Seguros, Fianzas y Afores durante nueve años, fungí como supervisor de Fuerza de Ventas,; Dos años como Ejecutivo de Ventas en una Empresa Distribuidora de Material de Curación, Equipo médico y de Diagnóstico Clínico; un año como coordinador de ventas en una empresa mayorista de refacciones y lubricantes para automóviles; En el Área Administrativa, como Jefe de Área Técnica en una Aseguradora; Un año como Supervisor de Personal en dos Comedores Industriales; Como Coordinador General de Operaciones y Capacitación en el Consejo Estatal Electoral. También me desempeñé como Ejecutivo de Capacitación y Desarrollo, en una Empresa de Telemarketing. Cuatro años en el sector público como contador general y subdirector administrativo en el hospital issstesón de Ciudad Obregón Sonora; tres años como ejecutivo Mystery Shopper en el sur del Estado. Además de haber fungido durante tres años, como Instructor – Monitor – Capacitador en el Servicio Estatal del Empleo, elaborando planes de capacitación, reclutando, capacitando y vinculando a personas desempleadas al área laboral. En las elecciones del 2006 y del 2009 fui designado coordinador de capacitación para representantes de Partido y Representantes Generales en el sur de Sonora, también representé ante el Consejo Local Electoral al candidato a Presidente Municipal y Diputados, por el PRI","rawText":"OBJETIVO PROFESIONAL Ocupar un puesto que aproveche al máximo mi experiencia y conocimientos en Administración, Estrategias de Ventas, Mercadotecnia y Comercialización, Administración de Negocios, Atención y Servicio Al Cliente, Recursos Humanos, Capacitación y Desarrollo y, Ventas; Así como mis habilidades para las Relaciones interpersonales, y que me ofrezca la oportunidad de asumir responsabilidades cada vez mayores y crecer profesionalmente. EXPERIENCIA EN: ADMINISTRACIÓN, VENTAS, RECURSOS HUMANOS Y CAPACITACION Tengo experiencia en el área Administrativa y en el área de Ventas; En Ventas he trabajado como agente de Seguros, Fianzas y Afores durante nueve años, fungí como supervisor de Fuerza de Ventas,; Dos años como Ejecutivo de Ventas en una Empresa Distribuidora de Material de Curación, Equipo médico y de Diagnóstico Clínico; un año como coordinador de ventas en una empresa mayorista de refacciones y lubricantes para automóviles; En el Área Administrativa, como Jefe de Área Técnica en una Aseguradora; Un año como Supervisor de Personal en dos Comedores Industriales; Como Coordinador General de Operaciones y Capacitación en el Consejo Estatal Electoral. También me desempeñé como Ejecutivo de Capacitación y Desarrollo, en una Empresa de Telemarketing. Cuatro años en el sector público como contador general y subdirector administrativo en el hospital issstesón de Ciudad Obregón Sonora; tres años como ejecutivo Mystery Shopper en el sur del Estado. Además de haber fungido durante tres años, como Instructor – Monitor – Capacitador en el Servicio Estatal del Empleo, elaborando planes de capacitación, reclutando, capacitando y vinculando a personas desempleadas al área laboral. En las elecciones del 2006 y del 2009 fui designado coordinador de capacitación para representantes de Partido y Representantes Generales en el sur de Sonora, también representé ante el Consejo Local Electoral al candidato a Presidente Municipal y Diputados, por el PRI","canEdit":false,"editUrl":"https://www.workana.com/freelancer/2992ef6cf8e5b707bbe9b81ba48de040/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"mistery shopper (Market Research) ////
Comprador Misterioso La labor del Comprador Misterioso es: Capacitarse en la misión, visión y cultura de las empresas a visitar-evaluar, así como sus estándares de servicio e imagen de campañas publicitaria. Asistir a las auditorias como un cliente regular, pero con ojo crítico al evaluar el Servicio que me ofrecieron. Calificar OBJETIVAMENTE el estado físico, limpieza del personal y del inmueble. Reportar los resultados encontrados. Sustentar la visita a través de herramientas como: Comentarios descriptivos. Fotografías. Ticket de compra o tarjeta de presentación del vendedor o presupuestos (estas herramientas dependen del cliente a evaluar). COMERCIO:El estado físico del inmueble. Estatus físico del personal. Exhibición de producto Técnicas de venta. Conocimiento de producto Atención a cliente. recomendación de producto. Horarios reales de operación. INDUSTRIA DEL SERVICIO:Estado físico del inmueble. Horarios reales de operación. Estado físico del personal. Cumplimiento con estándares de calidad Conocimiento y recomendación tanto del producto como de sus promociones. Atención a cliente Recuperación del cliente. Manejo de crisis con el cliente. INDUSTRIA DE PUBLICIDAD Y MERCADOTECNIA: Seguimiento de pautas en medios. Evaluación del personal e imagen en punto de promoción y venta. Seguimiento de esfuerzo y campana promotora

partido revolucionario institucional (Political Organization) ////
asesor y defensor jurídico electoral, marketing político, estrategias electorales

Free Lance (Professional Training & Coaching) ////
Mistery Shopper, Capacitación y desarrollo, Asesoría en ventas

PERFIL PDA (Market Research) // - desde 1/2011//
Miguel es un individuo cordial, intenso e impaciente. Quiere lograr que las cosas se empiecen, que sigan adelante y se obtengan los resultados tan rápido como sea posible.. Miguel puede “manejar” muchos proyectos y actividades en cualquier momento dado. Miguel pocas veces está satisfecho con el estado actual de las cosas; siempre está a la búsqueda de formas de cambiar y mejorar los sistemas métodos y resultados actuales. Para efectuar el cambio, Miguel concebirá planes y usará su energía, enfoque en la meta, facilidad verbal y carisma para influenciar y persuadir a la gente a estar de acuerdo con sus planes. A Miguel no le gusta la rutina, prefiere tener mucha variedad en su trabajo y se adapta rápidamente a las tareas y situaciones cambiantes. Puede adaptarse a las necesidades de los demás, si éstas son claras. Miguel es versátil, ágil y con frecuencia muestra potencial para el pensamiento imaginativo y creativo. Es muy intelectual y le gusta investigar los hechos. Necesita pruebas de apoyo. Miguel tiene un fuerte interés por la gente y puede ser efectivo en las situaciones interpersonales. Muchos responderán positivamente a su estilo enérgico, extrovertido, entusiasta y espontáneo. También puede trabajar bien por sí solo en pensar y planear las tareas. A Miguel le gusta tratar con desafíos difíciles en el trabajo. Es un individuo competitivo que quiere competir y "ganar". Debido a su fuerte sentido de urgencia podría estresarlo los retrasos de trabajo y el hecho de tener muchos proyectos a largo plazo con los cuales tratar.

ISSSTESON (Government Administration) // - desde 5/2010//
I. Planear, organizar, integrar, dirigir y controlar los recursos humanos, financieros, técnicos, materiales y físicos asignados al Hospital Lic. Adolfo López Mateos; II. Promover y vigilar el cumplimiento de las normas y procedimientos administrativos; III. Atender las demandas sobre las necesidades planteadas por las diferentes áreas internas y externas del Hospital; IV. Evaluar, coordinar y vigilar el cumplimiento de programas de trabajo y el ejercicio presupuestal; V. Informar periódicamente a las autoridades correspondientes sobre los resultados obtenidos de las actividades efectuadas durante el periodo. RELACIONES INTERNAS: Dirección General Subdirección Médica Consulta Externa y Hospitalización Medicina Crítica y Urgencias Enseñanza e Investigación Enfermería Laboratorio Clínico Trabajo Social Servicios Jurídicos Informática y Estadística Recursos Humanos Conservación y Mantenimiento Servicios Generales CONOCIMIENTOS: - Administración general - Organización y funcionamiento de una unidad medica hospitalaria - Control financiero - Contabilidad general - Presupuestos - Ley federal del trabajo - Derecho laboral - Ley del seguro social - Ley estatal de adquisiciones - Control y evaluación - Plan estatal de desarrollo - Leyes, decretos y reglamentos de la administración publica estatal HABILIDADES: - Dirigir las actividades administrativas del hospital - Integrar y coordinar equipos de trabajo - Comunicación - Coordinar reuniones de trabajo - Manejo del conflicto - Síntesis y redacción - Toma de decisiones - Liderazgo y manejo de personal - Socialización - Supervisar y evaluar - Toma de decisiones - Relaciones humanas PERSONAL A SU CARGO: Jefe de Departamento de Servicios Jurídicos 1 Jefe de Departamento de Informática y Estadística 1 Jefe de Departamento de Recursos Humanos 1 Jefe de Departamento de Almacen de medicinas Jefe de Departamento de Conservación y Mantenimiento 1 Secretaria de Subdirección

Servicio Estatal del Empleo Sonora en Cajeme (Education Management) // - desde 7/2006//
identificación de las necesidades de capacitacion DNA: •Análisis Organizacional: se examina a toda la compañía para determinar en qué área, sección o departamento, se debe llevar a cabo la capacitación. . •Análisis de Tareas: se analiza la importancia y rendimiento de las tareas del personal. •Análisis de la Persona: dirigida a los empleados individuales. En el análisis de la persona debemos hacernos dos preguntas ¿a quién se necesita capacitar? Y ¿qué clasede capacitación se necesita?. Diseño y elaboración de manuales de capacitación Impartición de cursos de capacitación y adiestramiento. Analisis y seguimiento del impacto de capacitación y desarrollo Servicio Estatal del empleo del Gobierno del Estado de Sonora, en Cajeme, Ciudad Obregon, Sonora. .

fianzas comercial america sa (Financial Services) // - desde 9/2000//
venta de fianzas de fidelidad, judiciales, administrativas, de credito

seguros comercial america sa (Insurance) // - desde 9/2000//
venta directa y masiva de seguros via personal y a traves de fuerza de ventas, en los ramos de vida, autos, accidentes y enfermedades. PLANEACIÓN DE VENTAS. - RECLUTAMIENTO, SELECCIÓN Y ENTRENAMIENTO DE LA FUERZA DE VENTAS. - ANÁLISIS DE VENTAS. - MEDICIÓN Y EVALUACIÓN DEL DESEMPEÑO DE LA FUERZA DE VENTAS. - Aumentar el número y calidad de clientes. • Visitar potenciales clientes. • Preparar material de trabajo. • Realizar informes de ventas y otros. • Solucionar los problemas que puedan existir con respecto al efectuar las cobranzas a los clientes; como cuotas atrasadas y no canceladas, informar sobre nuevos beneficios, etc. recopilación de información sobre mercados y clientes","rawText":"mistery shopper (Market Research) //// Comprador Misterioso La labor del Comprador Misterioso es: Capacitarse en la misión, visión y cultura de las empresas a visitar-evaluar, así como sus estándares de servicio e imagen de campañas publicitaria. Asistir a las auditorias como un cliente regular, pero con ojo crítico al evaluar el Servicio que me ofrecieron. Calificar OBJETIVAMENTE el estado físico, limpieza del personal y del inmueble. Reportar los resultados encontrados. Sustentar la visita a través de herramientas como: Comentarios descriptivos. Fotografías. Ticket de compra o tarjeta de presentación del vendedor o presupuestos (estas herramientas dependen del cliente a evaluar). COMERCIO:El estado físico del inmueble. Estatus físico del personal. Exhibición de producto Técnicas de venta. Conocimiento de producto Atención a cliente. recomendación de producto. Horarios reales de operación. INDUSTRIA DEL SERVICIO:Estado físico del inmueble. Horarios reales de operación. Estado físico del personal. Cumplimiento con estándares de calidad Conocimiento y recomendación tanto del producto como de sus promociones. Atención a cliente Recuperación del cliente. Manejo de crisis con el cliente. INDUSTRIA DE PUBLICIDAD Y MERCADOTECNIA: Seguimiento de pautas en medios. Evaluación del personal e imagen en punto de promoción y venta. Seguimiento de esfuerzo y campana promotora partido revolucionario institucional (Political Organization) //// asesor y defensor jurídico electoral, marketing político, estrategias electorales Free Lance (Professional Training & Coaching) //// Mistery Shopper, Capacitación y desarrollo, Asesoría en ventas PERFIL PDA (Market Research) // - desde 1/2011// Miguel es un individuo cordial, intenso e impaciente. Quiere lograr que las cosas se empiecen, que sigan adelante y se obtengan los resultados tan rápido como sea posible.. Miguel puede “manejar” muchos proyectos y actividades en cualquier momento dado. Miguel pocas veces está satisfecho con el estado actual de las cosas; siempre está a la búsqueda de formas de cambiar y mejorar los sistemas métodos y resultados actuales. Para efectuar el cambio, Miguel concebirá planes y usará su energía, enfoque en la meta, facilidad verbal y carisma para influenciar y persuadir a la gente a estar de acuerdo con sus planes. A Miguel no le gusta la rutina, prefiere tener mucha variedad en su trabajo y se adapta rápidamente a las tareas y situaciones cambiantes. Puede adaptarse a las necesidades de los demás, si éstas son claras. Miguel es versátil, ágil y con frecuencia muestra potencial para el pensamiento imaginativo y creativo. Es muy intelectual y le gusta investigar los hechos. Necesita pruebas de apoyo. Miguel tiene un fuerte interés por la gente y puede ser efectivo en las situaciones interpersonales. Muchos responderán positivamente a su estilo enérgico, extrovertido, entusiasta y espontáneo. También puede trabajar bien por sí solo en pensar y planear las tareas. A Miguel le gusta tratar con desafíos difíciles en el trabajo. Es un individuo competitivo que quiere competir y "ganar". Debido a su fuerte sentido de urgencia podría estresarlo los retrasos de trabajo y el hecho de tener muchos proyectos a largo plazo con los cuales tratar. ISSSTESON (Government Administration) // - desde 5/2010// I. Planear, organizar, integrar, dirigir y controlar los recursos humanos, financieros, técnicos, materiales y físicos asignados al Hospital Lic. Adolfo López Mateos; II. Promover y vigilar el cumplimiento de las normas y procedimientos administrativos; III. Atender las demandas sobre las necesidades planteadas por las diferentes áreas internas y externas del Hospital; IV. Evaluar, coordinar y vigilar el cumplimiento de programas de trabajo y el ejercicio presupuestal; V. Informar periódicamente a las autoridades correspondientes sobre los resultados obtenidos de las actividades efectuadas durante el periodo. 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