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Systems Engineering student, with 60 months experience in software quality assurance projects, experience in test planning, test case design, defect life cycle over tools like (JIRA- Quality Center, Bugzilla, Q-Tracker) testing methodology management under ISTQB fundaments, knowledge in JMETER, databases tools like SQL-POSTGRES-ACCESS, Linux commands experience, experience giving customer support in virtual way.
Experience with SCRUM methodology, able to develop and participate every single activity under this methodology.
Experience executing XML services using tools like Postman or Fiddler. Person with experience in multicultural environments, additionally with skills to write, speak, read English language.","rawText":"SCRUM Master professional certificate. Systems Engineering student, with 60 months experience in software quality assurance projects, experience in test planning, test case design, defect life cycle over tools like (JIRA- Quality Center, Bugzilla, Q-Tracker) testing methodology management under ISTQB fundaments, knowledge in JMETER, databases tools like SQL-POSTGRES-ACCESS, Linux commands experience, experience giving customer support in virtual way. Experience with SCRUM methodology, able to develop and participate every single activity under this methodology. Experience executing XML services using tools like Postman or Fiddler. Person with experience in multicultural environments, additionally with skills to write, speak, read English language.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/2fcb4440ce3b44e8e882b3445ae303a6/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Q A L e a d| Q-Vi s i on t ec h n ol ogie s
10/01/2017- Currently
C l i e n t : MetLife
 Lead team (5 people)
 Generate and modify every day the daily report advance and send it to
stakeholders.
 Assign tasks to team in Colombia.
 Attend a daily defect call to analyze defects and check its status.
 Attend calls with developers in some different countries around the
world like Egypt, USA, India
 Attend weekly meetings to discuss about project progress
 Administrate defect life cycle in JIRA
S e n i o r Q u a l i t y A n a l y s t | VS I
01/09/2016- 09/01/2017
C l i e n t : Veri-tax
 Work under SCRUM methodology, Sprint one month.
 Participate in daily meetings.
 Participate in demo meetings.
 Participate in grooming meetings.
 Update Version One with my task’s status.
 Design test cases and execute them updating Version One.
 Report defects in Version One.
 Participate on testing lifecycle, regression and smoke test.
 Execute XML services using tools like Postman or Fiddler.
Te s t e r S e m i S e n i o r | Gl oban t
23/02/2015 – 29/07/2016
C l i e n t : Southwest Airlines
 Work under SCRUM methodology, Sprint two weeks.
 Participate in daily meetings.
 Participate in demo meetings.
Cristhiam David Guerrero Cruz
Page 4
 Participate in grooming meetings.
 Update JIRA with my task’s status.
 Design test cases and upload them in Quality Center.
 Report defects in Quality Center.
 Support doubts from client testers team.
 Participate on testing lifecycle, regression and smoke test.
Te s t a n a l y s t - Tata Con s u l tan cy Se r v i ce s
22/01/2013 - 17/02/2015
C l i e n t : Citibank
P r o j e c t d e s c r i p t i o n
 Migration of payments platform for LATAM region.
 Design, planning and execute full test plan for that migration.
 Understand the client’s requirement before to do the migration.
P e r ú : Te s t A n a l y s t :
 Test design and test execution.
 Made the execution report in Quality Center.
 Track defect’s status in Quality Center.
 Participate in daily meetings to check project status with all stakeholders
(India, México, USA).
 Made regression testing.
 Made closure reports for entire test plan.
A r g e n t i n a : C o u n t r y l e a d :
 Working in workshop.
 Work onsite (Buenos Aires).
 Lead team work from five people in Colombia and two people in
Argentina.
 Assign tasks to team.
 Test design and test execution.
 Made advance report to all stakeholders.
 Made defect report to all stakeholders.
 Training over tool for all final users.
 Participate in defect calls and project advance calls as well.
 Made reports to close the Project.
Q u a l i t y A n a l y s t E x e c u t o r |QUAL I TY VI SION
T ECHNOLOGI E S S.A.
8/05/2012 - 28/11/2012
C l i e n t : Homecenter
Cristhiam David Guerrero Cruz
Page 5
 Work with developers to assurance software Quality.
 Made time estimation, test cases design and test execution.
 Made evidences and upload them in (Q-Manager) tool.
 Report defects in (Q-Tracker) tool.
 Work in Smoke test and regression test.
 Work with developers in non-functional testing using JMETER.
S uppor t Anal y s t|L EXCO S.A.
02/01/2012- 24/05/2012
 Support in online way the client’s request for SEVENET tool.
 Made updates in SEVENET by Linux commands and made updates in
POSTGRESS-SQL databases.
 Training to final users in SEVENET.
S y s t ems Anal y s t I I I | ASIC INGENI ER IA
20/06/2011 - 01/11/2011
C l i e n t : Davivienda bank.
 Verify and check ATM’s functionality.
 Made UAT testing to banking applications.
 Report defects in Bugzilla tool.
Vi r t ua l Ba nk ad vi so r y | ASIC INGENIERIA
07/03/2011 - 17/06/2011
C l i e n t : HSBC Bank
 Teaching final user in how to use the web page’s bank.
 Training clients in how to upload information the web page’s bank.
Ca l l Ce nt e r Age nt | SITEL S.A
20/11/2010 - 20/12/2010
C l i e n t : *611 Comcel Postpago y Prepago
 Advise cell phone users through procedures and complaints against
any service company.Q A L e a d| Q-Vi s i on t ec h n ol ogie s
10/01/2017- Currently
C l i e n t : MetLife
 Lead team (5 people)
 Generate and modify every day the daily report advance and send it to
stakeholders.
 Assign tasks to team in Colombia.
 Attend a daily defect call to analyze defects and check its status.
 Attend calls with developers in some different countries around the
world like Egypt, USA, India
 Attend weekly meetings to discuss about project progress
 Administrate defect life cycle in JIRA
S e n i o r Q u a l i t y A n a l y s t | VS I
01/09/2016- 09/01/2017
C l i e n t : Veri-tax
 Work under SCRUM methodology, Sprint one month.
 Participate in daily meetings.
 Participate in demo meetings.
 Participate in grooming meetings.
 Update Version One with my task’s status.
 Design test cases and execute them updating Version One.
 Report defects in Version One.
 Participate on testing lifecycle, regression and smoke test.
 Execute XML services using tools like Postman or Fiddler.
Te s t e r S e m i S e n i o r | Gl oban t
23/02/2015 – 29/07/2016
C l i e n t : Southwest Airlines
 Work under SCRUM methodology, Sprint two weeks.
 Participate in daily meetings.
 Participate in demo meetings.
Cristhiam David Guerrero Cruz
Page 4
 Participate in grooming meetings.
 Update JIRA with my task’s status.
 Design test cases and upload them in Quality Center.
 Report defects in Quality Center.
 Support doubts from client testers team.
 Participate on testing lifecycle, regression and smoke test.
Te s t a n a l y s t - Tata Con s u l tan cy Se r v i ce s
22/01/2013 - 17/02/2015
C l i e n t : Citibank
P r o j e c t d e s c r i p t i o n
 Migration of payments platform for LATAM region.
 Design, planning and execute full test plan for that migration.
 Understand the client’s requirement before to do the migration.
P e r ú : Te s t A n a l y s t :
 Test design and test execution.
 Made the execution report in Quality Center.
 Track defect’s status in Quality Center.
 Participate in daily meetings to check project status with all stakeholders
(India, México, USA).
 Made regression testing.
 Made closure reports for entire test plan.
A r g e n t i n a : C o u n t r y l e a d :
 Working in workshop.
 Work onsite (Buenos Aires).
 Lead team work from five people in Colombia and two people in
Argentina.
 Assign tasks to team.
 Test design and test execution.
 Made advance report to all stakeholders.
 Made defect report to all stakeholders.
 Training over tool for all final users.
 Participate in defect calls and project advance calls as well.
 Made reports to close the Project.
Q u a l i t y A n a l y s t E x e c u t o r |QUAL I TY VI SION
T ECHNOLOGI E S S.A.
8/05/2012 - 28/11/2012
C l i e n t : Homecenter
Cristhiam David Guerrero Cruz
Page 5
 Work with developers to assurance software Quality.
 Made time estimation, test cases design and test execution.
 Made evidences and upload them in (Q-Manager) tool.
 Report defects in (Q-Tracker) tool.
 Work in Smoke test and regression test.
 Work with developers in non-functional testing using JMETER.
S uppor t Anal y s t|L EXCO S.A.
02/01/2012- 24/05/2012
 Support in online way the client’s request for SEVENET tool.
 Made updates in SEVENET by Linux commands and made updates in
POSTGRESS-SQL databases.
 Training to final users in SEVENET.
S y s t ems Anal y s t I I I | ASIC INGENI ER IA
20/06/2011 - 01/11/2011
C l i e n t : Davivienda bank.
 Verify and check ATM’s functionality.
 Made UAT testing to banking applications.
 Report defects in Bugzilla tool.
Vi r t ua l Ba nk ad vi so r y | ASIC INGENIERIA
07/03/2011 - 17/06/2011
C l i e n t : HSBC Bank
 Teaching final user in how to use the web page’s bank.
 Training clients in how to upload information the web page’s bank.
Ca l l Ce nt e r Age nt | SITEL S.A
20/11/2010 - 20/12/2010
C l i e n t : *611 Comcel Postpago y Prepago
 Advise cell phone users through procedures and complaints against
any service company.","rawText":"Q A L e a d| Q-Vi s i on t ec h n ol ogie s 10/01/2017- Currently C l i e n t : MetLife  Lead team (5 people)  Generate and modify every day the daily report advance and send it to stakeholders.  Assign tasks to team in Colombia.  Attend a daily defect call to analyze defects and check its status.  Attend calls with developers in some different countries around the world like Egypt, USA, India  Attend weekly meetings to discuss about project progress  Administrate defect life cycle in JIRA S e n i o r Q u a l i t y A n a l y s t | VS I 01/09/2016- 09/01/2017 C l i e n t : Veri-tax  Work under SCRUM methodology, Sprint one month.  Participate in daily meetings.  Participate in demo meetings.  Participate in grooming meetings.  Update Version One with my task’s status.  Design test cases and execute them updating Version One.  Report defects in Version One.  Participate on testing lifecycle, regression and smoke test.  Execute XML services using tools like Postman or Fiddler. Te s t e r S e m i S e n i o r | Gl oban t 23/02/2015 – 29/07/2016 C l i e n t : Southwest Airlines  Work under SCRUM methodology, Sprint two weeks.  Participate in daily meetings.  Participate in demo meetings. Cristhiam David Guerrero Cruz Page 4  Participate in grooming meetings.  Update JIRA with my task’s status.  Design test cases and upload them in Quality Center.  Report defects in Quality Center.  Support doubts from client testers team.  Participate on testing lifecycle, regression and smoke test. Te s t a n a l y s t - Tata Con s u l tan cy Se r v i ce s 22/01/2013 - 17/02/2015 C l i e n t : Citibank P r o j e c t d e s c r i p t i o n  Migration of payments platform for LATAM region.  Design, planning and execute full test plan for that migration.  Understand the client’s requirement before to do the migration. P e r ú : Te s t A n a l y s t :  Test design and test execution.  Made the execution report in Quality Center.  Track defect’s status in Quality Center.  Participate in daily meetings to check project status with all stakeholders (India, México, USA).  Made regression testing.  Made closure reports for entire test plan. A r g e n t i n a : C o u n t r y l e a d :  Working in workshop.  Work onsite (Buenos Aires).  Lead team work from five people in Colombia and two people in Argentina.  Assign tasks to team.  Test design and test execution.  Made advance report to all stakeholders.  Made defect report to all stakeholders.  Training over tool for all final users.  Participate in defect calls and project advance calls as well.  Made reports to close the Project. Q u a l i t y A n a l y s t E x e c u t o r |QUAL I TY VI SION T ECHNOLOGI E S S.A. 8/05/2012 - 28/11/2012 C l i e n t : Homecenter Cristhiam David Guerrero Cruz Page 5  Work with developers to assurance software Quality.  Made time estimation, test cases design and test execution.  Made evidences and upload them in (Q-Manager) tool.  Report defects in (Q-Tracker) tool.  Work in Smoke test and regression test.  Work with developers in non-functional testing using JMETER. S uppor t Anal y s t|L EXCO S.A. 02/01/2012- 24/05/2012  Support in online way the client’s request for SEVENET tool.  Made updates in SEVENET by Linux commands and made updates in POSTGRESS-SQL databases.  Training to final users in SEVENET. S y s t ems Anal y s t I I I | ASIC INGENI ER IA 20/06/2011 - 01/11/2011 C l i e n t : Davivienda bank.  Verify and check ATM’s functionality.  Made UAT testing to banking applications.  Report defects in Bugzilla tool. Vi r t ua l Ba nk ad vi so r y | ASIC INGENIERIA 07/03/2011 - 17/06/2011 C l i e n t : HSBC Bank  Teaching final user in how to use the web page’s bank.  Training clients in how to upload information the web page’s bank. Ca l l Ce nt e r Age nt | SITEL S.A 20/11/2010 - 20/12/2010 C l i e n t : *611 Comcel Postpago y Prepago  Advise cell phone users through procedures and complaints against any service company.Q A L e a d| Q-Vi s i on t ec h n ol ogie s 10/01/2017- Currently C l i e n t : MetLife  Lead team (5 people)  Generate and modify every day the daily report advance and send it to stakeholders.  Assign tasks to team in Colombia.  Attend a daily defect call to analyze defects and check its status.  Attend calls with developers in some different countries around the world like Egypt, USA, India  Attend weekly meetings to discuss about project progress  Administrate defect life cycle in JIRA S e n i o r Q u a l i t y A n a l y s t | VS I 01/09/2016- 09/01/2017 C l i e n t : Veri-tax  Work under SCRUM methodology, Sprint one month.  Participate in daily meetings.  Participate in demo meetings.  Participate in grooming meetings.  Update Version One with my task’s status.  Design test cases and execute them updating Version One.  Report defects in Version One.  Participate on testing lifecycle, regression and smoke test.  Execute XML services using tools like Postman or Fiddler. Te s t e r S e m i S e n i o r | Gl oban t 23/02/2015 – 29/07/2016 C l i e n t : Southwest Airlines  Work under SCRUM methodology, Sprint two weeks.  Participate in daily meetings.  Participate in demo meetings. Cristhiam David Guerrero Cruz Page 4  Participate in grooming meetings.  Update JIRA with my task’s status.  Design test cases and upload them in Quality Center.  Report defects in Quality Center.  Support doubts from client testers team.  Participate on testing lifecycle, regression and smoke test. Te s t a n a l y s t - Tata Con s u l tan cy Se r v i ce s 22/01/2013 - 17/02/2015 C l i e n t : Citibank P r o j e c t d e s c r i p t i o n  Migration of payments platform for LATAM region.  Design, planning and execute full test plan for that migration.  Understand the client’s requirement before to do the migration. P e r ú : Te s t A n a l y s t :  Test design and test execution.  Made the execution report in Quality Center.  Track defect’s status in Quality Center.  Participate in daily meetings to check project status with all stakeholders (India, México, USA).  Made regression testing.  Made closure reports for entire test plan. A r g e n t i n a : C o u n t r y l e a d :  Working in workshop.  Work onsite (Buenos Aires).  Lead team work from five people in Colombia and two people in Argentina.  Assign tasks to team.  Test design and test execution.  Made advance report to all stakeholders.  Made defect report to all stakeholders.  Training over tool for all final users.  Participate in defect calls and project advance calls as well.  Made reports to close the Project. 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