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JA3 Design - from Fev 2015
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Systems Analyst
IBM Brasil Nov 2016 - May 2017
Virtual Assistant to Fleury laboratories via phone, chat and e-mail for technical support to employees, patients and doctors.

Trilingual Support Analyst
Stefanini IT solutions Aug 2013 - Aug 2014
Technical Support in for the users by phone, e-mail and chat; used languages: Portuguese, Spanish and English.

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GOL Airline Company Feb 2011 - Aug 2013
Passengers Services on the chat for questions and ticket sales.

Software Test Runner and Help Desk
7COMm Corp (IT) Aug 2008 - Feb 2010
Analysis and Execution software testing.
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BIT Company / GigaByte - Mogi das Cruzes
MS Office, Computer Programmer, Hardware Security Networking and Web Design.

Spanish (2012)
SENAC São Paulo
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English (2014)
SENAC São Paulo
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Environmental Engineering
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