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Como Coach Ontológico, incorporo herramientas de escucha activa, gestión emocional y claridad en la comunicación, lo cual potencia mi trabajo con equipos y clientes. Además, cuento con experiencia en marketing digital y community manager, que me permite desenvolverme con fluidez en entornos digitales y redes sociales.

?️ HABILIDADES DESTACADAS

Comunicación oral y escrita clara, empática y profesional

Seguimiento, mejora continua y obtención de resultados

Gestión de procesos, reportes y cumplimiento de métricas

Alta adaptabilidad a nuevos roles, tareas o plataformas

Manejo de CRM y herramientas colaborativas: Hubspot, Trello, Slack, Intercom, Google Drive, Formularios y Excel intermedio

Resolución de consultas en redes sociales y canales digitales

? SOBRE MÍ
Soy una persona proactiva, con gran capacidad de adaptación y aprendizaje ágil. Me entusiasma aportar valor a cada proyecto, trabajando con compromiso, creatividad y responsabilidad. Siempre estoy dispuesta a aprender algo nuevo, generar impacto positivo y crecer profesionalmente.","rawText":"Soy Julieta, profesional con más de 15 años de experiencia en atención y asesoría al cliente, desempeñándome en distintos roles y contextos que me permitieron desarrollar una fuerte vocación de servicio, comunicación efectiva y orientación a resultados. Actualmente trabajo como Customer Success, acompañando a los clientes en el uso, fidelización y renovación del servicio, generando experiencias satisfactorias y duraderas. Como Coach Ontológico, incorporo herramientas de escucha activa, gestión emocional y claridad en la comunicación, lo cual potencia mi trabajo con equipos y clientes. Además, cuento con experiencia en marketing digital y community manager, que me permite desenvolverme con fluidez en entornos digitales y redes sociales. ?️ HABILIDADES DESTACADAS Comunicación oral y escrita clara, empática y profesional Seguimiento, mejora continua y obtención de resultados Gestión de procesos, reportes y cumplimiento de métricas Alta adaptabilidad a nuevos roles, tareas o plataformas Manejo de CRM y herramientas colaborativas: Hubspot, Trello, Slack, Intercom, Google Drive, Formularios y Excel intermedio Resolución de consultas en redes sociales y canales digitales ? SOBRE MÍ Soy una persona proactiva, con gran capacidad de adaptación y aprendizaje ágil. Me entusiasma aportar valor a cada proyecto, trabajando con compromiso, creatividad y responsabilidad. Siempre estoy dispuesta a aprender algo nuevo, generar impacto positivo y crecer profesionalmente.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/438c63703f254d10bdcba69680292878/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"¬ Herramienta de Test – Customer Success Analyst:
Acompaño a clientes y potenciales clientes en la correcta conexión e implementación del servicio, brindándoles soporte para que conozcan en profundidad sus funcionalidades y herramientas. Mi objetivo es guiarlos para que puedan aprovechar al máximo el servicio y así alcanzar sus propias metas, alineadas con la propuesta de valor que ofrecemos.
¬ Wisboo: especialista en atención al cliente, con habilidades de comunicación oral y escrita (principalmente) Gestión de issues, procesos. Seguimiento y respuesta efectiva de casos con clientes.
¬ Coach ontológico, coach de vida, coach profesional. Aplico las técnicas, habilidades y herramientas de coaching en el ámbito profesional
¬ Community Manager: Gestión de Facebook, Instagram, LinkedIn, YouTube. Creación y adaptación de perfiles.
Estrategias de Marketing digital. Gestión de campañas publicitarias. Diseño de imágenes y copy writting.
Gestión de comunidades en las RRSS. Estadísticas y reportes mensuales.
Fuertes: Facebook Ads e Instagram Marketing. Capacitaciones online y liderazgo operativo.
¬ Universidad privada: ejecutiva de ventas - sector escuela de negocios. Manejo en CRM, Google y excel compartido. Sistema de gestión de mails de la empresa.
¬ Banca privada: Gestión WEB. Análisis y seguimiento de casos. Resolución de problemas. Envío de mail con objetivos por hora. Redacción y optimización. Uso de gramática y ortografía.
¬ Konecta: Telemarketer; venta de productos financieros.
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