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Freelancer chinese>italian translator. Mainly focus on commercial translation, web content, advertising and blog.

October 2016 – March 2018
Guest Relation Manager in 长风凯莱酒店 Gloria Plaza Hotel located in Guangzhou (China).
Main responsibilities:
-    Establish friendly relationships with hotel clients and ensure high guests’ satisfaction level
-    Monitor daily check-in and check-out procedures
-    Promote the hotel amenities and services
-    Meet guests’ requirements and promptly deal with complains
-    Promote and maintain good public relation
-    Ensure personalized service according to guests’ different kind of needs, requirement and expectation
-    Analyze customer feedback suggesting effective ways to improve the service
-    Coordinate and manage communication between guest and staff using different languages and communication skills
-    Cooperate with different hotel department to provide an efficient service
-    Train and enhance staff’s english skills
-    Translate document and promotional article launched by the official hotel account in WeChat
-    Assist the guests during the breakfast and the dinner in the western restaurant to ensure an overall confortable experience

January 2016 – June 2016
English teacher in the nursery school “Madonna del Passo” located in Avezzano (AQ)

19 October 2015
Consecutive interpreter for chinese audience during the HACCP course held by ASL (Local Health Authority) of Avezzano in the restaurant “Happy Wok” located in Avezzano (Italy). Italian-Chinese translation of all the material related to the course

23 September 2015
Interpreter for the delegation Bank of China of Beijing in the "Forum PMI per gli Investimenti e il Commercio tra Italia e Cina" (“Forum Small and Medium Companies for the Investment and the Commerce between Italy and China”) at the Sole 24 Ore located in Milano

March – June 2015
Assistant teacher in a kindergarten with children from 7 months to 3 years old at 彩虹贝比亲子中心 Rainbow Baby Centre","rawText":"April 2018 Freelancer chinese>italian translator. Mainly focus on commercial translation, web content, advertising and blog. October 2016 – March 2018 Guest Relation Manager in 长风凯莱酒店 Gloria Plaza Hotel located in Guangzhou (China). Main responsibilities: - Establish friendly relationships with hotel clients and ensure high guests’ satisfaction level - Monitor daily check-in and check-out procedures - Promote the hotel amenities and services - Meet guests’ requirements and promptly deal with complains - Promote and maintain good public relation - Ensure personalized service according to guests’ different kind of needs, requirement and expectation - Analyze customer feedback suggesting effective ways to improve the service - Coordinate and manage communication between guest and staff using different languages and communication skills - Cooperate with different hotel department to provide an efficient service - Train and enhance staff’s english skills - Translate document and promotional article launched by the official hotel account in WeChat - Assist the guests during the breakfast and the dinner in the western restaurant to ensure an overall confortable experience January 2016 – June 2016 English teacher in the nursery school “Madonna del Passo” located in Avezzano (AQ) 19 October 2015 Consecutive interpreter for chinese audience during the HACCP course held by ASL (Local Health Authority) of Avezzano in the restaurant “Happy Wok” located in Avezzano (Italy). Italian-Chinese translation of all the material related to the course 23 September 2015 Interpreter for the delegation Bank of China of Beijing in the "Forum PMI per gli Investimenti e il Commercio tra Italia e Cina" (“Forum Small and Medium Companies for the Investment and the Commerce between Italy and China”) at the Sole 24 Ore located in Milano March – June 2015 Assistant teacher in a kindergarten with children from 7 months to 3 years old at 彩虹贝比亲子中心 Rainbow Baby Centre","canEdit":false,"editUrl":"https://www.workana.com/freelancer/447d77a6009ce0c6c848c1400f482785/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"E. D. G.","companyId":1401553,"companyHash":"447d77a6009ce0c6c848c1400f482785","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"IT","name":"Italy","class":"flag flag-it","url":"https://www.workana.com/en/freelancers/italy?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"€ 0.00","isSet":false,"currency":"EUR","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Writing & Translation"},"public":true,"clarificationText":"Allowed formats:
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