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**¿Cómo puedo ayudarte?** Me especializo en áreas clave que harán que tu día a día sea más sencillo. Estas son algunas de mis habilidades:
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✨ **Atención al Cliente**: Comunicación cálida, profesional y enfocada en brindar soluciones efectivas.

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Upwork Enero 2024 - a la fecha.
Soporte en tareas administrativas y de gestión de proyectos.
Gestión de datos y Análisis.
Creación de contenido, traducción y transcripción de textos: inglés a español.

ESPECIALISTA ADMINISTRATIVO Y DE COMPRAS
Ntt Data Colombia S.A.S. Julio 2022 - Octubre 2023.
Gestioné las operaciones de compras y las tareas administrativas, garantizando el cumplimiento de las normas reglamentarias.
Coordiné los contratos con proveedores, la gestión presupuestaria y las operaciones en el lugar de trabajo para optimizar el ahorro de costes y agilizar los procesos.
Colaboré con equipos internos para gestionar los sistemas CRM y la incorporación de clientes.
Principales logros:
Implementé con éxito módulos SAP, lo que dio lugar a una reducción del 20% en los costes de gestión de proveedores.
Dirigí iniciativas interdepartamentales para identificar necesidades y evaluar riesgos operativos.
Reducción de los costes operativos mediante la identificación de oportunidades de ahorro dentro de los presupuestos de servicios.

OFICIAL ADMINISTRATIVO
Hidrocarburos Del Casanare S.A.S. Octubre 2020 - Junio 2022
Desarrollé estrategias para mejorar los procesos administrativos, mejorar las relaciones con los clientes y agilizar la gestión documental.
Supervisé la implementación de sistemas de intranet y mantuvo informes de control precisos sobre la prestación del servicio y su cumplimiento.
Principales logros:
Dirigí iniciativas para actualizar y mejorar las relaciones con terceros y el cumplimiento de la normativa.
Gestioné con éxito la integración de módulos SAP, mejorando la eficiencia operativa en un 15%.

ESPECIALISTA EN COMPRAS E IMPORTACIONES
Hidrocarburos Del Casanare S.A.S. Septiembre 2013 - Septiembre 2020
Supervisé los procesos de compras, incluyendo la gestión de inventarios, negociaciones con proveedores y cumplimiento de contratos.
Lideré negociaciones de materiales que mejoraron la calidad del suministro y generaron importantes ahorros de costos.
Principales logros:
Optimización de procedimientos de adquisición, reduciendo la duración de los ciclos de adquisición en un 30%.
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Implementé planes comerciales integrales (JBP) y lideré la gestión de cuentas clave. Dirigí un equipo de más de 40 personas y manejé un presupuesto superior a 200 M€. Gerente de Ventas – Grupo Lactalis (Lácteos) Colombia | Mar. 2023 – Sep. 2024 Diseñé e implementé la estrategia comercial para el canal moderno. Logré un crecimiento de +10% en sell-in y +12% en sell-out. Lideré un equipo de +80 personas, incluyendo KAMs y gerentes regionales. Consultor Independiente – Haiko (Cuidado personal) / Gippro (Vapeadores) Colombia | 2020 – Actualidad (consultorías esporádicas) Asesoría estratégica a dos startups en crecimiento. Con Haiko, diseñé la estructura de ventas y formé su equipo comercial desde cero. Con Gippro, trabajé en la expansión a nuevos puntos de venta y la creación de un modelo comercial escalable. Consultor GLG – FMCG (Consultoría especializada) Colombia / Remoto | 2019 – Actualidad He realizado más de 20 sesiones de consultoría especializada a través de GLG en temas como canales de venta, distribución, pricing y trade marketing en bienes de consumo. Director Comercial – Puntored (Fintech) Colombia | Oct. 2019 – Sep. 2021 Lideré la estrategia comercial multicanal (retail, fintech, telecomunicaciones), con un incremento del 53% en sell-in y 47% de nuevos clientes. Gestión de equipo de 30+ líderes y presupuesto nacional.","rating":5,"ranking":758,"position":{"position":"silver","next":{"name":"Gold","next":"platinum","description":"Gold es el cuarto nivel de Workana. Estás a un paso de convertirte en un top freelancer y acceder a los mejores beneficios. Continúa el excepcional trabajo: ingresos, calificaciones y clientes satisfechos son la clave. Leer más","explain":"Un freelancer Gold ya ha trabajado con por lo menos 4 clientes diferentes y consiguió muy buenos resultados. 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