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I have a total of 6+ years experience in RPA as an Architect, Developer and Project Manager. I have automated more than 70 bots in different countries as i'm always deployed overseas by my previous employer. I'm an expert on Automation Anywhere with Master Certification (highest certification available), UiPath and Blue Prism.","rawText":"I have around 12+ years experience in IT industry from Java and .NET development to RPA Development and Architecture. I have a total of 6+ years experience in RPA as an Architect, Developer and Project Manager. I have automated more than 70 bots in different countries as i'm always deployed overseas by my previous employer. I'm an expert on Automation Anywhere with Master Certification (highest certification available), UiPath and Blue Prism.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/4db2edccb7c2ceb8ac48f65f2caa1d3f/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Summary of Qualifications
•    Manage the delivery of multiple Projects/Enhancements ensuring the target, client expectations and project team objectives are met.
•    Have an experience on developing / managing RPA projects for different organization such as HR Processes, Data Management, Payroll, F&A, Procurement, Transportation, Operations and support, Legal Services and health care.
•    12+ years of experience in managing team from Analysis to Implementation phases.
•    7+ years of solid experience in Senior Solution Architect role and Project Management role for Robotic Process Automation
•    Completed more than 80+ RPA projects
•    Subject Matter Expert for Automation Anywhere (Master Certified)
•    7+ years of development and mentoring for Automation Anywhere
•    Have knowledge on development and architecture of other RPA technologies such as Blue Prism, UIPath and WorkFusion
•    Highly exposed on software development life cycle implementation for RPA and other technologies, Agile and Waterfall.
•    Competent at managing skills/responsibilities in a large atmosphere.
•    10+ years High technical background in software development on .NET technologies such as C#, ASP.NET, VB.NET, MVC, Web Service, etc.
•    Skilled at interacting with counterpart even with communication barrier.
•    A results-driven, customer-focused and analytical Software Programmer and Tester who can think “out of the box”.
•    Strong in design and integration problem solving skills and willing to be trained to have an expertise on any languages.
•    Has extensive experience in analysis, coding, code testing, and unit testing, deployment and application operation maintenance.
•    Exposed in Java development, Python, Yee Flow and Microsoft Powerapps.
•    Intermediate to Expert level in development of Excel VBA Macro.

Employment History
August 2018 to Present – Company: Certis Cisco (Singapore)
Position: RPA Manager / Technical and Solution Architect
Responsibilities:
•    The team have deployed more than 40+ bots and an estimated savings of more than 30+ FTE takeout.
•    Managing all RPA Projects and deliverables to make sure KPI of the company are met within the Fiscal Year.
•    Validating all Projects have a significant savings that will help the company on savings and accuracy.
•    Responsible on delivering Technical and Solution design to all available projects in the pipeline.
•    Providing guidance to developers from Requirements Gathering Phase up to Deployment and Support phase.
•    Guiding the company to achieve the pipeline quarterly and the projected FTE takeout.
•    Upskill new RPA developers to be able to do development as soon as possible for Automation Anywhere, VBA, SAP Automation.
•    Conduct training for RPA developers for Automation Anywhere.

October 2017 to August 2018 - Company: Deloitte
Position: Robotics Process Automation Associate Manager
Responsibilities:
•    Project Manager to RPA team that manages all deliveries for all Robotics Process Automation projects.
•    Handling multiple projects to make sure everything is following RPA methodologies and processes.
•    Serving as Senior Solution Architect to multiple projects and providing guidance on the junior developers on their project designs
•    Managing milestones of projects and deliveries.
•    Organizing RPA resources to take certifications on required tools.
•    Still doing developer roles on some projects due to lack of resources.

June 2006 to October 2017 - Company: Accenture Inc. (11 years and 4 months)

February 2013 to October 2017
Technology for Operations for Robotic Process Automation - Accenture Inc.
Responsibilities:
•    Solution Architect, Technical Lead, Implementation Lead and Project Manager Roles.
•    Completed more than 50+ RPA projects doing Management, Design, Build and Support. Save more than 80+ FTEs on all those projects.
•    Was assigned to Johannesburg, South Africa for 1.5 years to start the RPA capability. Doing multiple hats as Project Manager, Solution Architect, Technical Lead, Implementation Lead and even developer role.
•    Teaches RPA tools to junior developers using Automation Anywhere and Blue Prism.
•    Wearing multiple hats on handling different deals for Fusion, Blue Prism, Automation Anywhere.
•    SME on Automation Anywhere and Blue Prism Software.
•    Participate with project meetings with client related to the handled deals.
•    Participate in process flow analysis and process design, understanding client's requirements and its business viabilities.
•    Determine the gaps between requirements and process flow, provide best recommendation on the project.
•    Provides solution for a business requirement and recommends the best technology to be used for the project.
•    Develop and execute a solution strategy and business plan for every deals.
•    Provide detailed assessment and business case with explained project timeline, return of investments and project costing.
•    Provide end to end solution and design details.
•    Collaborates with project managers, location lead to execute implementation plan smoothly.
•    Produce a detailed functional and technical design document based on the assessment and business case.
•    Oversee the development and quality assurance effort for the whole development period.
•    Lead the deployment and pilot/go-live of the tool.
•    Manages a direct reports team.
•    Manages a project which is being handled by other teams outside the project.
•    Mentor and guide junior technical resources on .net technologies, macro programming and automation programming.
•    Provide and feed all project status to direct manager.
•    Create detailed reporting for every deals with timeline of the project to clients’ project manager.

October 2009 to February 2013
Vale Mining - Accenture Inc.
Responsibilities:
•    Full management roles from end to end process of SDLC. Agile and Waterfall.
•    Solution Architect for project conversation from Legacy system to .NET technology.
•    Provide tier-3 production support as well as implement system enhancements to the Vale IT system. To deliver high quality solutions at high speed and low cost.
•    Developing program modules that meet design specifications on .NET technologies (includes coding, unit and/or string testing of the modules)
•    Being able to identify code errors and possibly assist in identifying necessary deviations from design specifications
•    Creating code and unit test point sheets and accomplishing the Defect Prevention checklist for code and unit test
•    Coordinating with Development teams to prioritize and resolve trouble tickets, schedule delivery of fixes, and schedule system test execution for the project
•    Provide detailed investigation and accurate estimates for the development.

February 2009 to October 2009
Australian Gas and Light (AGL) – Accenture Inc.
Responsibilities:
•    Primarily responsible for providing Customer Care solutions according to the Service Level Agreements and the Company quality and quantitative standards, by ensuring that the complex of Customer care needs are resolved in a timely fashion.
•    One of the Subject Matter Expert on any transactions/functionality of the system.
•    Consolidate results from team members and provide reports on the management.

June 2008 to February 2009
Java Capability Pool – Accenture Inc.
Responsibilities:
•    Responsible for honing own technical and soft skills. Contributes to the day-to-day operations in Java Capability by volunteering as member of the support groups.
•    Contributes to achieving Java Capability targets by taking proactive and active part in related initiatives and programs.
•    Responsible as a member of a Core Group who developed the login system and information system for all employees of Java Pool.
•    Conducted J2SE and J2EE training for the new joiners.

March 2007 to June 2008
B2B Operation Maintenance – Accenture Inc.
Responsibilities:
•    Developer is responsible for building, testing and deploying application operations maintenance (OM) deliverables.
•    Accept HPSD tasks assigned to the team. Ensure that all OM related activities are tied to a HPSD ticket.
•    Investigate impact of problem at hand.
•    Develop functional and design documents based on problem assigned.
•    Code and test modules according to standards.
•    Document test results
•    Participate in deliverable reviews (e.g., design, code and test reviews); Address review points
•    Participate in deployment activities if no Infrastructure team exists in the application group; Ensure successful migration of work to production
•    Provide necessary support documentation (i.e., impact entity list, technical specifications document) for deliverables
•    Participate in primary/secondary 24X7 on-call support rotation
•    Respond to user and/or business inquiries- Drive war rooms
•    Participate in scheduled upgrade tasks (e.g., IBM upgrades)
•    Communicate maintenance release to development team

June 2006 to March 2007
ACIS Operation Maintenance – Accenture Inc.
Responsibilities:
•    Tester is responsible for investigating, testing and deploying application operations maintenance (OM) deliverables.
•    Accept HPSD tasks assigned to the team. Ensure that all OM related activities are tied to a HPSD ticket
•    Test modules according to standards
•    Prepare test plans (i.e., test script, test conditions, test data)
•    Participate in deliverable reviews (e.g., design, code and test reviews); Address review points
•    Support in deployment activities if no Infrastructure team exists in the application group; Ensure successful migration of work to production
•    Provide necessary support documentation (i.e., impact entity list, technical specifications document) for deliverables
•    Participate in primary/secondary 24X7 on-call support rotation","rawText":"Summary of Qualifications • Manage the delivery of multiple Projects/Enhancements ensuring the target, client expectations and project team objectives are met. • Have an experience on developing / managing RPA projects for different organization such as HR Processes, Data Management, Payroll, F&A, Procurement, Transportation, Operations and support, Legal Services and health care. • 12+ years of experience in managing team from Analysis to Implementation phases. • 7+ years of solid experience in Senior Solution Architect role and Project Management role for Robotic Process Automation • Completed more than 80+ RPA projects • Subject Matter Expert for Automation Anywhere (Master Certified) • 7+ years of development and mentoring for Automation Anywhere • Have knowledge on development and architecture of other RPA technologies such as Blue Prism, UIPath and WorkFusion • Highly exposed on software development life cycle implementation for RPA and other technologies, Agile and Waterfall. • Competent at managing skills/responsibilities in a large atmosphere. • 10+ years High technical background in software development on .NET technologies such as C#, ASP.NET, VB.NET, MVC, Web Service, etc. • Skilled at interacting with counterpart even with communication barrier. • A results-driven, customer-focused and analytical Software Programmer and Tester who can think “out of the box”. • Strong in design and integration problem solving skills and willing to be trained to have an expertise on any languages. • Has extensive experience in analysis, coding, code testing, and unit testing, deployment and application operation maintenance. • Exposed in Java development, Python, Yee Flow and Microsoft Powerapps. • Intermediate to Expert level in development of Excel VBA Macro. Employment History August 2018 to Present – Company: Certis Cisco (Singapore) Position: RPA Manager / Technical and Solution Architect Responsibilities: • The team have deployed more than 40+ bots and an estimated savings of more than 30+ FTE takeout. • Managing all RPA Projects and deliverables to make sure KPI of the company are met within the Fiscal Year. • Validating all Projects have a significant savings that will help the company on savings and accuracy. • Responsible on delivering Technical and Solution design to all available projects in the pipeline. • Providing guidance to developers from Requirements Gathering Phase up to Deployment and Support phase. • Guiding the company to achieve the pipeline quarterly and the projected FTE takeout. • Upskill new RPA developers to be able to do development as soon as possible for Automation Anywhere, VBA, SAP Automation. • Conduct training for RPA developers for Automation Anywhere. October 2017 to August 2018 - Company: Deloitte Position: Robotics Process Automation Associate Manager Responsibilities: • Project Manager to RPA team that manages all deliveries for all Robotics Process Automation projects. • Handling multiple projects to make sure everything is following RPA methodologies and processes. • Serving as Senior Solution Architect to multiple projects and providing guidance on the junior developers on their project designs • Managing milestones of projects and deliveries. • Organizing RPA resources to take certifications on required tools. • Still doing developer roles on some projects due to lack of resources. June 2006 to October 2017 - Company: Accenture Inc. (11 years and 4 months) February 2013 to October 2017 Technology for Operations for Robotic Process Automation - Accenture Inc. Responsibilities: • Solution Architect, Technical Lead, Implementation Lead and Project Manager Roles. • Completed more than 50+ RPA projects doing Management, Design, Build and Support. Save more than 80+ FTEs on all those projects. • Was assigned to Johannesburg, South Africa for 1.5 years to start the RPA capability. Doing multiple hats as Project Manager, Solution Architect, Technical Lead, Implementation Lead and even developer role. • Teaches RPA tools to junior developers using Automation Anywhere and Blue Prism. • Wearing multiple hats on handling different deals for Fusion, Blue Prism, Automation Anywhere. • SME on Automation Anywhere and Blue Prism Software. • Participate with project meetings with client related to the handled deals. • Participate in process flow analysis and process design, understanding client's requirements and its business viabilities. • Determine the gaps between requirements and process flow, provide best recommendation on the project. • Provides solution for a business requirement and recommends the best technology to be used for the project. • Develop and execute a solution strategy and business plan for every deals. • Provide detailed assessment and business case with explained project timeline, return of investments and project costing. • Provide end to end solution and design details. • Collaborates with project managers, location lead to execute implementation plan smoothly. • Produce a detailed functional and technical design document based on the assessment and business case. • Oversee the development and quality assurance effort for the whole development period. • Lead the deployment and pilot/go-live of the tool. • Manages a direct reports team. • Manages a project which is being handled by other teams outside the project. • Mentor and guide junior technical resources on .net technologies, macro programming and automation programming. • Provide and feed all project status to direct manager. • Create detailed reporting for every deals with timeline of the project to clients’ project manager. October 2009 to February 2013 Vale Mining - Accenture Inc. Responsibilities: • Full management roles from end to end process of SDLC. Agile and Waterfall. • Solution Architect for project conversation from Legacy system to .NET technology. • Provide tier-3 production support as well as implement system enhancements to the Vale IT system. To deliver high quality solutions at high speed and low cost. • Developing program modules that meet design specifications on .NET technologies (includes coding, unit and/or string testing of the modules) • Being able to identify code errors and possibly assist in identifying necessary deviations from design specifications • Creating code and unit test point sheets and accomplishing the Defect Prevention checklist for code and unit test • Coordinating with Development teams to prioritize and resolve trouble tickets, schedule delivery of fixes, and schedule system test execution for the project • Provide detailed investigation and accurate estimates for the development. February 2009 to October 2009 Australian Gas and Light (AGL) – Accenture Inc. 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