I was in the BPO industry for more than 5 years, doing customer service and sales for AT&T, Sprint and Directv. Helpdesk support for Intuit Quickbooks and HP Notebooks. I also did freelance web design, web content writing, copywriting and news writing for 3-4 years. Also did some teaching on HTML and PERL back in the day. I took up Computer Science in College and has great foundation in various Programming Languages and Databases.