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And I tried to use this qualities in my professional life. My more than 8 years of sales experience at Sharaf Retail Fashion Trading in Dubai, helped me improve my leadership skills, and had provided me with extensive knowledge of how to upsell services and products to potential customers. I worked closely with customers and I built some good relationships. After that I got some promotions and did a number of roles in the company. I also worked at Harding Brothers Retail as a Shop Assistant in Fred Olsen Cruise Lines, where I further cultivated useful customer service abilities with outstanding support for guests on a wide range of company products. Working there, I was able to resolve issues at a 90% rate and memorized an entire line of company products and services, including prices and special discounts. 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","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work experience","dangerouslyWillBeRenderAsHtml_text":"Senior Store Associate
Sharaf Retail Fashion Trading LLC – Dubai
August 2014 to March 2015

•    Responded to customer queries and complaints in prompt and professional manners.
•    Reporting and assist Store Manager with the day - to - day running of the store.
•    Supervised retail team training and orientation process.
•    Updated superiors on business performance, new initiatives and other issues.
•    Participating in the sales floor replenishment and merchandising.
•    Oversaw shop-cleaning operations per company standards.
•    Generating daily sales reports and weekly store feedback.
•    Analyzing sales figures and sales strategies.
•    Update and refresh the look of the store
•    Following operating procedures.

Shop Assistant
Harding Brothers Ltd. - Bristol
May 2010 to June 2013

•    Providing sophisticated and outstanding service to all guests and crew.
•    Ensured that safety standards are met, legal and security issues.
•    Merchandising in charge of a boutique with fashionable clothes, accessories and perfumes.
•    Select, arrange and add merchandise for the store according to cruising events.
•    Creating eye-catching displays for window displays and show cases.
•    Assist shop manager in ordering stock to meet the requirement of the guests.
•    Supervise receiving and display of goods, ticketed and priced.
•    Assist in stock counts, replenishments and rotation of stocks as well as stock takes.
•    Perform filing and organizing stock record and information’s.
•    Work as part of the team by sharing and selling support duties.

Senior Sales Associate
Sharaf Group LLC- Dubai
June 2001 to December 2009

•    Providing customers with an enjoyable shopping experience.
•    Involved in rearranging, remerchandising and replenishing new stocks as it arrives.
•    Ability for combining colors and styles and putting outfits together.
•    Preparing reports, created files for daily sales, and emails.
•    Placing orders, lay outing, ticketing and merchandising.
•    Offering open and supportive communication to team, providing leadership and support.
•    Member management, including email reminders and member roster.

Sales Attendant
Kuwait Duty Free- Safat
November 1995 to November 1997

•    Provided customers with desired information and product knowledge.
•    Answering incoming calls while handling in person inquiries from superiors and colleagues.
•    Conduct daily inventory, replenishments, stock requisitions and merchandising.
•    Complete all duties including special assignments with high level of proficiency.
•    Point of Sales responsibilities and ability to deal with any passenger’s issues and request.","rawText":"Senior Store Associate Sharaf Retail Fashion Trading LLC – Dubai August 2014 to March 2015 • Responded to customer queries and complaints in prompt and professional manners. • Reporting and assist Store Manager with the day - to - day running of the store. • Supervised retail team training and orientation process. • Updated superiors on business performance, new initiatives and other issues. • Participating in the sales floor replenishment and merchandising. • Oversaw shop-cleaning operations per company standards. • Generating daily sales reports and weekly store feedback. • Analyzing sales figures and sales strategies. • Update and refresh the look of the store • Following operating procedures. Shop Assistant Harding Brothers Ltd. - Bristol May 2010 to June 2013 • Providing sophisticated and outstanding service to all guests and crew. • Ensured that safety standards are met, legal and security issues. • Merchandising in charge of a boutique with fashionable clothes, accessories and perfumes. • Select, arrange and add merchandise for the store according to cruising events. • Creating eye-catching displays for window displays and show cases. • Assist shop manager in ordering stock to meet the requirement of the guests. • Supervise receiving and display of goods, ticketed and priced. • Assist in stock counts, replenishments and rotation of stocks as well as stock takes. • Perform filing and organizing stock record and information’s. • Work as part of the team by sharing and selling support duties. Senior Sales Associate Sharaf Group LLC- Dubai June 2001 to December 2009 • Providing customers with an enjoyable shopping experience. • Involved in rearranging, remerchandising and replenishing new stocks as it arrives. • Ability for combining colors and styles and putting outfits together. • Preparing reports, created files for daily sales, and emails. • Placing orders, lay outing, ticketing and merchandising. • Offering open and supportive communication to team, providing leadership and support. • Member management, including email reminders and member roster. Sales Attendant Kuwait Duty Free- Safat November 1995 to November 1997 • Provided customers with desired information and product knowledge. • Answering incoming calls while handling in person inquiries from superiors and colleagues. • Conduct daily inventory, replenishments, stock requisitions and merchandising. • Complete all duties including special assignments with high level of proficiency. • Point of Sales responsibilities and ability to deal with any passenger’s issues and request.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/5d3d4b9b23c4120757b20b4d89596af8/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","infoImg":"

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