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Cloud & DevOps: AWS, Microsoft Azure, DigitalOcean VPS, Render, Vercel, Railway Docker, containerização e ambientes de produção CI/CD para deploys automatizados e seguros Infraestrutura escalável para aplicações web, APIs, painéis administrativos e sistemas Full Stack Versionamento, colaboração e controle de código com Git, GitHub e GitLab Dados, Dashboards e Marketing Digital: Power BI (dashboards interativos e automatizados) Notion Excel Tráfego pago: Google Ads, Meta Ads CRM e Marketing Digital: Twilio, Brevo, automações, segmentações, campanhas automatizadas e lead scoring UX/UI Design & Prototipagem: Criação de interfaces responsivas e intuitivas com foco em usabilidade e conversão Prototipagem de fluxos e experiências otimizadas para web e mobile Foco em experiência do usuário com protótipos navegáveis e design responsivo Ferramentas: Figma, Canva, Photoshop Metodologias Ágeis: SCRUM e entrega contínua com foco em resultado O que você pode esperar do meu trabalho: Transparência total no processo e na comunicação Dedicação integral e foco em resultado Alinhamento estratégico com os objetivos do projeto Diálogo constante para garantir que sua ideia seja executada da melhor forma possível Minha missão: Trazer vida, estratégia e criatividade aos seus projetos, com total comprometimento com qualidade, prazo e originalidade. 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Nessa jornada, participei de projetos estratégicos e técnicos, liderando entregas que envolveram: Criação de Sistemas, Aplicações Web e Mobile: Desenvolvemos soluções digitais sob medida para empresas, incluindo sites institucionais, sistemas web, aplicativos mobile, plataformas educacionais, dashboards, áreas administrativas e integrações com APIs. Trabalhamos com stacks modernas como React, Next, Vue, React Native e FlutterFlow no frontend e mobile, além de backends escaláveis com Node, NestJS e Django, priorizando performance, usabilidade, segurança e crescimento sustentável do projeto. Desenvolvimento de E-commerces: Criação de lojas virtuais profissionais em plataformas como Nuvemshop, WooCommerce e Shopify, além do desenvolvimento de soluções de e-commerce totalmente personalizadas em React. Integrações de Sistemas e APIs: Conexão entre sistemas, plataformas e bancos de dados por meio de APIs REST, Webhooks e integrações personalizadas com Node. 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Mejoré mis habilidades en planificación, comunicación y servicio al cliente en entornos internacionales y optimizé la gestión de itinerarios, reduciendo tiempos de respuesta y mejorando la experiencia del cliente. Directora Operativa Regatta Living Condos (2020 - 2022) Tareas y logros: • Supervisión del manejo operativo de dos condominios. • Atención y gestión de propietarios y huéspedes. • Coordinación de compras y reportes de reservas. • Supervisión del personal y mantenimiento de las instalaciones. Fortalecí mi liderazgo y capacidad de gestión en el sector hotelero e implementé procesos que optimizaron la experiencia del cliente y la operatividad del servicio. Supervisora de Recepción y Servicio al Cliente Hoteles Princess - Caribe Deluxe y Tropical Princess Punta Cana (2018 - 2020) Tareas y logros: • Supervisión del servicio al cliente en recepción. • Manejo de situaciones y resolución de problemas con huéspedes. • Elaboración de reportes de incidencias y control de brazaletes. Desarrollé habilidades de comunicación asertiva y liderazgo en entornos de alta presión y mejoré la satisfacción de los huéspedes mediante la optimización de procesos en recepción. Mi experiencia en el sector turístico y hotelero me ha brindado habilidades clave en organización, gestión de clientes y resolución de problemas, lo que me permite ofrecer servicios de transcripción, asistencia virtual y atención al cliente con alto nivel de profesionalismo y eficiencia.","rating":4.8899999999999997,"ranking":26,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! Ahora más que nunca recuerda chequear tu actividad en la plataforma: ingresos, calificaciones y clientes satisfechos. ¡Sigue siendo un éxito! Leer más ","explain":"Un freelancer Platinum es realmente un profesional TOP. El talento Platinum conoce a sus clientes, sabe trabajar de manera remota y brinda un excelente servicio. Su carrera no para de crecer, y solamente le falta conocerte a ti. ¿Qué esperas para contratarlo? Leer más"},"name":"Gold","description":"Gold es el cuarto nivel de Workana. Estás a un paso de convertirte en un top freelancer y acceder a los mejores beneficios. Continúa el excepcional trabajo: ingresos, calificaciones y clientes satisfechos son la clave. Leer más","explain":"Un freelancer Gold ya ha trabajado con por lo menos 4 clientes diferentes y consiguió muy buenos resultados. Para estos profesionales, su reputación es muy importante. ¡No te pierdas la oportunidad de conocer su talento en tu próximo proyecto! 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Me chamo Paulo Silva, especialista em design de Identidade Visual, ajudo empresas a se destacarem no mercado, deixando um visual mais atrativo, buscando os melhores resultados através da marca no mercado de tra...","ratingData":{"label":"4.88 of 5.00","stars":4.8799999999999999},"countryData":{"country":"BR","name":"Brazil","class":"flag flag-br","url":"https://www.workana.com/en/freelancers/brazil","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"skillTags":[{"anchorText":"Graphic Design","anchorLink":"https://www.workana.com/en/hire/graphic-design","isCertified":false,"title":"Graphic Design - Freelancers"},{"anchorText":"Corporate Brand Identity","anchorLink":"https://www.workana.com/en/hire/corporate-brand-identity","isCertified":false,"title":"Corporate Brand Identity - Freelancers"},{"anchorText":"Illustration","anchorLink":"https://www.workana.com/en/hire/illustration","isCertified":false,"title":"Illustration - Freelancers"},{"anchorText":"Adobe Illustrator","anchorLink":"https://www.workana.com/en/hire/adobe-illustrator","isCertified":false,"title":"Adobe Illustrator - Freelancers"},{"anchorText":"Coreldraw","anchorLink":"https://www.workana.com/en/hire/coreldraw","isCertified":false,"title":"Coreldraw - Freelancers"},{"anchorText":"Adobe Photoshop","anchorLink":"https://www.workana.com/en/hire/adobe-photoshop","isCertified":false,"title":"Adobe Photoshop - Freelancers"},{"anchorText":"Logo design","anchorLink":"https://www.workana.com/en/hire/logo-design-1","isCertified":false,"title":"Logo design - Freelancers"},{"anchorText":"Design & Multimedia","anchorLink":"https://www.workana.com/en/hire/design-multimedia","isCertified":false,"title":"Design & Multimedia - Freelancers"}]}],"viewAllUrl":"https://www.workana.com/en/freelancers","g11n":{"title":"Other freelancers in our spotlight:","viewAll":"View all profiles","hire":"Hire","viewDetails":"View more","completedProjects":"Completed projects:"}},"backgrounds":{"show":false},"actions":{"directPaymentUrl":"https://www.workana.com/checkout/direct/63cd77ef878a052f1dde7fab759dc9e0","directPaymentText":"Send direct payment"},"bannerAccelerator":null}