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Marzo - Mayo 2018  Representante de servicio al cliente, Chat en Línea, Grupo Popular (Infocentro). • Recibir las solicitudes de Tarjeta de Crédito, Prestamos y Cuentas de Ahorro de los clientes vía chat. • Analizar las solicitudes de los clientes vía chat. • Ofrecer información a los clientes acerca de Tarjetas de Crédito, Prestamos y Cuentas de Ahorro. • Ofrecer información a los clientes acerca de los procesos financieros y status de reclamaciones. • Orientar a los clientes acerca de los procesos financieros del banco. • Corregir ortografía en los chats. 2016-2018  Representante de servicio al cliente, Grupo Popular (Infocentro). • Recibir las llamadas de los clientes. • Ofrecer información general de los productos y procesos del banco. • Ofrecer información de balance de Tarjetas de Crédito, Prestamos y cuentas. • Orientar a los clientes acerca de Acuerdo de Pagos. • Orientar a los clientes acerca de los procesos bancarios y financieros. • Tomar reclamaciones. • Realizar pagos y transferencias entre cuentas. • Ofrecer información a los clientes de sus cuentas, tarjetas y préstamos • Realizar ventas de Tarjetas de Crédito y Prestamos. 2015-2016  Representante de servicio al cliente, Directorio 1411, Tricom, Grupo Popular (Infocentro). • Recibir la llamada de los clientes. • Ofrecer información de directorio a los clientes. • Ofrecer información de direcciones y teléfono de establecimientos a los clientes. 2014-2015  Representante de servicio al cliente, Tricom, Grupo Popular (Infocentro). • Recibir la llamada de los clientes. • Ofrecer información de balance de los planes de telecomunicaciones. • Orientar a los clientes acerca de los procesos, estatus de reclamaciones y planes de telecomunicaciones. • Orientar a los clientes en desgloses de facturas. • Realizar reclamaciones. • Realizar pagos de facturas. 2013-2014  Promotor en ventas, Ágora Mall. • Abordar a los clientes para ofertar planes. • Registrar ventas. • Referir a los clientes para status de solicitudes.","rating":5,"ranking":280,"position":{"position":"bronze","next":{"name":"Silver","next":"gold","description":"Silver es el tercer nivel de Workana. 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Este último año 2021, hice algunas traducciónes de libros del inglés al español y diseñé sus portadas, incluyendo la traduciión de las mismas. Luego hice un curso de maquetado y comenceé a maquetar libros físicos y ebooks para Amazon y Kindle. Me dedico principalmente a la corrección ortotipográfica y a la lectura analítica, lectura beta de libros y artículos.","rating":4.9299999999999997,"ranking":152,"position":{"position":"platinum","next":{"name":"Hero","next":null,"description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. Tu experiencia, responsabilidad y profesionalismo hacen que te destaques, por eso tienes los mejores beneficios. ¡Sigue brillando! Leer más","explain":"El freelancer HERO ha llegado al nivel máximo en Workana. Si necesitas a un experto, no busques más. Un freelancer Hero ha demostrado que su talento, servicio y compromiso son excelentes. Trabajar con ellos es un placer. Leer más"},"name":"Platinum","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! Ahora más que nunca recuerda chequear tu actividad en la plataforma: ingresos, calificaciones y clientes satisfechos. ¡Sigue siendo un éxito! Leer más ","explain":"Un freelancer Platinum es realmente un profesional TOP. El talento Platinum conoce a sus clientes, sabe trabajar de manera remota y brinda un excelente servicio. Su carrera no para de crecer, y solamente le falta conocerte a ti. ¿Qué esperas para contratarlo? Leer más"},"completed":308,"hourlyRate":{"rate":28000,"currency":"ARS"},"badges":[{"type":"bank_transfer","profile":"worker","active":true}],"shouldShowHireMeDialog":false},"profileUrl":"https://www.workana.com/freelancer/0c83167e27e10e5123e566deb6c1539c","logoUrl":"https://cf.workana.com/logos/3600ef133ef09f94c6d4811f6db2d37f/he/menueva_160_160.png","truncatedCompanyDescription":"Tengo dificultades de habla. No puedo realizar viedollamadas, por tal razón mis respuestas serán por escrito. Soy escritora fantasma de todo tipo de temas. Hago investigación. 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As a successful, creative marketing Personnel I focus on optimized content, I have produced copy for leading international brands as well as helping many of businesses to make their online presence felt. 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I started at a small advertising firm before moving up to be the head of web development at a medium sized firm, where I created a content management system we sold to schools (over 300 sold in two years) to great success. On relocating to London, I spent eight years at The American School in London, doing everything from Wordpress, custom e-newsletters, online messaging boards, to building dynamic database-driven iCal feeds and event registrations. I've made several content management systems, in short I've been able to do a lot of interesting, creative work. And I look forward to doing a lot more. Job Title: Freelance Front-End & Middleware Designer Company: webcraft.co Description: Freelance work as a Front-End & Middleware Developer. 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