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Durante todo el año 2020 ejercí el papel de Customer Service Manager en un ecommerce español, dedicado a la venta de calzado infantil. Diariamente manejaba más de 200 consultas, coordinando la respuesta de estas en conjunto con mi equipo. En este puesto manejé diversas herramientas entre las cuales destacan Shopify, Re:Amaze, Oberlo y Zoho Mail.

Tengo un año de experiencia como reclutador debido a que cumplí con esta función en una agencia Freelance ubicada en mi ciudad durante todo el 2019 (También cumplí con esta función durante febrero y marzo del 2020 en la empresa "Cotopaxi").

Tengo un año de experiencia como Tester de software debido a que labore cumpliendo esta función en la empresa "Test.io" durante el año 2018.

He laborado como secretario en un centro médico de mi ciudad durante los años 2015 y 2016. Atendiendo llamadas de pacientes en tiempo real y manejando las redes sociales de este (Facebook e Instagram).

Tengo conocimientos en el campo de la edición y puedo manejar sin problemas herramientas como Sony Vegas, Adobe Illustrator, Adobe Premiere y Adobe Photoshop. Puedo llevar a cabo trabajos de edición de video e imagen a la perfección.

Finamente, debo decir que cuento con amplia experiencia con la redacción de artículos, edición de textos, escritura creativa y traducción español-inglés e inglés-español.

Se manejar perfectamente Microsoft Office (Word, Powerpoint y Excel), así como multiples herramientas de google (Google Drive, Google Docs, Google Sheets, Google Slides y Google Calendar), Canva, Mailchimp, Shopify, Zoho Mail, Zendesk, Oberlo, Re:Amaze y Wordpress.

También soy nivel C1 en inglés.

Estoy dispuesto a ayudarte en todo lo que necesites :)","rawText":"Tengo 5 años de experiencia en el área de atención al cliente. Durante todo el año 2020 ejercí el papel de Customer Service Manager en un ecommerce español, dedicado a la venta de calzado infantil. Diariamente manejaba más de 200 consultas, coordinando la respuesta de estas en conjunto con mi equipo. En este puesto manejé diversas herramientas entre las cuales destacan Shopify, Re:Amaze, Oberlo y Zoho Mail. Tengo un año de experiencia como reclutador debido a que cumplí con esta función en una agencia Freelance ubicada en mi ciudad durante todo el 2019 (También cumplí con esta función durante febrero y marzo del 2020 en la empresa "Cotopaxi"). Tengo un año de experiencia como Tester de software debido a que labore cumpliendo esta función en la empresa "Test.io" durante el año 2018. He laborado como secretario en un centro médico de mi ciudad durante los años 2015 y 2016. Atendiendo llamadas de pacientes en tiempo real y manejando las redes sociales de este (Facebook e Instagram). Tengo conocimientos en el campo de la edición y puedo manejar sin problemas herramientas como Sony Vegas, Adobe Illustrator, Adobe Premiere y Adobe Photoshop. Puedo llevar a cabo trabajos de edición de video e imagen a la perfección. Finamente, debo decir que cuento con amplia experiencia con la redacción de artículos, edición de textos, escritura creativa y traducción español-inglés e inglés-español. Se manejar perfectamente Microsoft Office (Word, Powerpoint y Excel), así como multiples herramientas de google (Google Drive, Google Docs, Google Sheets, Google Slides y Google Calendar), Canva, Mailchimp, Shopify, Zoho Mail, Zendesk, Oberlo, Re:Amaze y Wordpress. También soy nivel C1 en inglés. Estoy dispuesto a ayudarte en todo lo que necesites :)","canEdit":false,"editUrl":"https://www.workana.com/freelancer/6f9f232c1501710951579bb868b73583/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Carlos S.","companyId":2393688,"companyHash":"6f9f232c1501710951579bb868b73583","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"VE","name":"Venezuela","class":"flag flag-ve","url":"https://www.workana.com/en/freelancers/venezuela?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 6.25","isSet":true,"currency":"USD","amount":"6.25"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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