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I have been proofreading and copy-editing English content for 10 years. My experiences have given me great opportunities to work with over two hundred clients in different sectors. Beginning with resume building and CVs, I broadened my scope to proofread, copy-edit and write content for websites, articles, landing pages, ebooks, social media captions and video scripts. My work history outside of Workana is quite expansive, as my writing style is recognised for its detailed descriptions and clarity.

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I'm also passionate about photography. Capturing the beauty of thunderstorms, lightning, sunsets, and the sky is peaceful. I have yet to enter this chapter; however, I hope it comes along in my freelancing career someday. In my free time, I enjoy dancing and listening to music. Others often describe me as friendly, understanding, honest, talkative, helpful, and responsible.","rawText":"After leaving my corporate job as a Content Developer in a software company in 2015, I pursued my passion and embarked on a career as a freelance proofreader and copyeditor. As a native English speaker, I turned my love of editing and enthusiasm for English into a new and rewarding journey which allowed me to experience the joys of motherhood. I enjoy what I do, as proofreading makes me feel unique and important. I have been proofreading and copy-editing English content for 10 years. My experiences have given me great opportunities to work with over two hundred clients in different sectors. Beginning with resume building and CVs, I broadened my scope to proofread, copy-edit and write content for websites, articles, landing pages, ebooks, social media captions and video scripts. My work history outside of Workana is quite expansive, as my writing style is recognised for its detailed descriptions and clarity. I am quick to notice spelling and grammatical errors. Naturally, I have excellent attention to detail and have been told I have an 'Eye of a Hawk'! Possessing top-notch grammar expertise, I take the initiative to research and guarantee accuracy in all my editing projects. Proofreading isn't just a task to me; it's a passion I take great pride in. There's just something incredibly satisfying about catching mistakes and helping make a piece of writing sound better. Although I'm a humble and modest person, when it comes to editing, I confidently say that I am very good at what I do. Working remotely from home has been an incredible experience. It has helped me think more independently and be more productive while balancing work and personal life. My freelancing career has also allowed me to look at things from different perspectives, something that my corporate jobs did not provide. I'm also passionate about photography. Capturing the beauty of thunderstorms, lightning, sunsets, and the sky is peaceful. I have yet to enter this chapter; however, I hope it comes along in my freelancing career someday. In my free time, I enjoy dancing and listening to music. Others often describe me as friendly, understanding, honest, talkative, helpful, and responsible.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/8219e139b58df970a9e655c76a1362ca/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"FREELANCE PROOFREADER, COPY-EDITOR AND WRITER — 8 years until the present
- throughout my eight-year freelancing career, I have assisted businesses worldwide in identifying and correcting errors while streamlining the clarity of a diverse range of written content, which I'm immensely proud of.

Breezway Asia (https://breezway.com.my/) - 2 years and 6 months
---------------------------------------
Long-term project | Copywriter | Oct 2020-July 2022
Short-term project | Copywriter | Sept 2022-Jan 2023
Short-term project | Copywriter | Feb 2023-April 2023

Workana Asia (https://www.workana.com) - 11 months
--------------------------------------------
Advertising Copywriter | Aug 2019 - Feb 2020
Social Media Manager and Marketing Analyst | Oct 2019 - June 2020

Short-term Projects:
------------------
— whiteboard animation script for Unitech Copier
— website content for goSmart Asia
— video script draft for YICHITA KN95
— published book content for The Art of Seeing: Your Psychic Intuition, Third Eye, and Clairvoyance by Wojciech "Nathaniel" Usarzewicz
— CVs and resumes for over 120 clients
— created, edited and proofread content for websites, landing pages, newsletters, blog posts, video scripts, artwork captions, articles, slide presentations and other marketing materials.

CONTENT DEVELOPER/TECHNICAL ARTICLE WRITER | Esri — 1 year 4 months
- wrote technical articles, revised and updated content for all company materials, marked bug articles and references, wrote meta descriptions, wrote and edited Wiki pages and newsletters, and performed incident research. -
- Accomplishments: Edited, wrote and published 1175 bugs, 32 technical articles and 2 Wiki pages online.

SENIOR PREFERRED VRM | Scope International | Standard Chartered Bank Singapore — 3 years 7 months
- handled Preferred Customers' portfolios, analysed their banking needs, increased their product holdings and asset management, trained newbies, assisted Customer Care Unit with complaint backlogs and handled calls for SG Inbound during high call volumes.
- received awards for Top AUM Achiever and Top Performer.

SENIOR GLOBAL SUPPORT EXECUTIVE | HSBC UK and US | Customer Service and Collection — 4 years 3 months
- handled daily inbound enquiries on banking products, maximised cross-selling opportunities, performed collection functional duties, negotiated payment arrangements, trained newbies on product knowledge and procedures,
- well-recognised for awards and compliments for quality and sales: GSE of the month, incentives' winner, compliment calls, best negotiator, best provider and excellent customer service.","rawText":"FREELANCE PROOFREADER, COPY-EDITOR AND WRITER — 8 years until the present - throughout my eight-year freelancing career, I have assisted businesses worldwide in identifying and correcting errors while streamlining the clarity of a diverse range of written content, which I'm immensely proud of. Breezway Asia (https://breezway.com.my/) - 2 years and 6 months --------------------------------------- Long-term project | Copywriter | Oct 2020-July 2022 Short-term project | Copywriter | Sept 2022-Jan 2023 Short-term project | Copywriter | Feb 2023-April 2023 Workana Asia (https://www.workana.com) - 11 months -------------------------------------------- Advertising Copywriter | Aug 2019 - Feb 2020 Social Media Manager and Marketing Analyst | Oct 2019 - June 2020 Short-term Projects: ------------------ — whiteboard animation script for Unitech Copier — website content for goSmart Asia — video script draft for YICHITA KN95 — published book content for The Art of Seeing: Your Psychic Intuition, Third Eye, and Clairvoyance by Wojciech "Nathaniel" Usarzewicz — CVs and resumes for over 120 clients — created, edited and proofread content for websites, landing pages, newsletters, blog posts, video scripts, artwork captions, articles, slide presentations and other marketing materials. CONTENT DEVELOPER/TECHNICAL ARTICLE WRITER | Esri — 1 year 4 months - wrote technical articles, revised and updated content for all company materials, marked bug articles and references, wrote meta descriptions, wrote and edited Wiki pages and newsletters, and performed incident research. - - Accomplishments: Edited, wrote and published 1175 bugs, 32 technical articles and 2 Wiki pages online. SENIOR PREFERRED VRM | Scope International | Standard Chartered Bank Singapore — 3 years 7 months - handled Preferred Customers' portfolios, analysed their banking needs, increased their product holdings and asset management, trained newbies, assisted Customer Care Unit with complaint backlogs and handled calls for SG Inbound during high call volumes. - received awards for Top AUM Achiever and Top Performer. SENIOR GLOBAL SUPPORT EXECUTIVE | HSBC UK and US | Customer Service and Collection — 4 years 3 months - handled daily inbound enquiries on banking products, maximised cross-selling opportunities, performed collection functional duties, negotiated payment arrangements, trained newbies on product knowledge and procedures, - well-recognised for awards and compliments for quality and sales: GSE of the month, incentives' winner, compliment calls, best negotiator, best provider and excellent customer service.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/8219e139b58df970a9e655c76a1362ca/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Sugitha K.","companyId":2387107,"companyHash":"8219e139b58df970a9e655c76a1362ca","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"MY","name":"Malaysia","class":"flag flag-my","url":"https://www.workana.com/en/freelancers/malaysia?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 10.00","isSet":true,"currency":"USD","amount":"10.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Writing & Translation"},"public":true,"clarificationText":"Allowed formats:
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