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Funciones: • Responsable de gestionar la venta desde el lead asignado hasta el cierre de la venta en el mercado español, con ticket promedio de varios miles de euros por transacción. Venta B2B2C - C2B2C. • Seguimiento de la gestión de la financiación en conjunto con el área encargada para la aprobación de créditos del coche de interés. • Manejo eficiente de herramientas como CRM, Aircall y Respond.io para el seguimiento de clientes y la conversión. 2.- Gerente Administrativo Operacional / Septiembre 2013 – Enero 2025 / Sector Telecomunicaciones. Funciones: * Ser líder y enlace de la empresa con los clientes, con el objetivo principal de satisfacer sus necesidades y fortalecer la relación comercial, brindando soluciones a medida. * Planificar, organizar, dirigir y controlar la ejecución del plan de actividades y el presupuesto de la Gerencia de Operaciones, garantizando el cumplimiento de los objetivos definidos en cada proyecto. * Gestionar el enlace con los clientes en las diferentes etapas, manteniendo una comunicación activa y fluida durante todo el proceso. * Liderar al personal operativo y administrativo hacia el cumplimiento de las metas asignadas por mes, promoviendo el trabajo colaborativo y enfocado en resultados. * Coordinar cada uno de los proyectos, (incluye personal, materiales y equipos) desde su inicio hasta su facturación, incluyendo desde la logística de adquisición hasta la entrega llave en mano al cliente. * Impulsar la venta de servicios del sector telecomunicaciones, participando en procesos de negociación, presentación de propuestas técnicas y comerciales, así como en el seguimiento postventa para asegurar la satisfacción y fidelización del cliente. Venta B2B. * Detectar oportunidades de negocio a través del contacto directo con los clientes, contribuyendo al crecimiento sostenido de la cartera de servicios. * Comercialización de vehículos para procesos de renovación y actualización de flota corporativa. Administré la cartera de clientes, gestioné las cobranzas y llevé el control eficiente del inventario, asegurando una operación fluida y organizada. * Supervisé el proceso de compras y fortalecí las relaciones con proveedores, garantizando condiciones favorables y disponibilidad oportuna de productos. Logros obtenidos: • Optimicé el uso de los recursos humanos, herramientas y equipos que permitió obtener los resultados esperados en un tiempo efectivo. • Generé ganancias mensuales de $20 mil dólares, con la optimización de todos los recursos, en el contrato principal de la empresa. • Controlé el presupuesto mensual, en donde se lograron los objetivos mensuales sin sacrificar ninguna etapa. * Aumento en ventas en un 15% de manera anual, tanto en servicios como en productos. 3.- Analista de Costo / Julio 2012 – Septiembre 2013 / Sector Hotelero. Funciones realizadas: * Analizar el costo de compra y venta de alimentos y bebidas en los diferentes puntos de venta del hotel, así como supervisar el control del comedor del personal. * Controlar las ventas y realizar análisis de precios para optimizar la rentabilidad de los productos y servicios ofrecidos. * Organizar y supervisar al equipo operativo (capitanes, meseros, cajeros y jefes de departamento de alimentos y bebidas), desarrollando metodologías de trabajo eficientes. * Colaborar activamente en la promoción y venta de servicios internos del hotel, como menús especiales, eventos privados, paquetes de consumo y experiencias gastronómicas, logrando mejorar la conversión y el ticket promedio. * Aplicar técnicas de venta cruzada y atención personalizada para incentivar el consumo dentro de las instalaciones, siempre orientada a la satisfacción del cliente y el cumplimiento de metas comerciales. Logros realizados: • Controlé la realización de los inventarios, así como una revisión continua en los diferentes puntos de venta, para evitar fuga de alimentos y bebidas. • Optimicé el manejo de la información en las principales jefatura y así obtuve el apoyo de ellos, para lograr la mejorar la distribución de los productos. • Realicé informes estadísticos y probabilísticos para la optimización de productos, que antes no existían.","rating":4.3300000000000001,"ranking":291,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! Ahora más que nunca recuerda chequear tu actividad en la plataforma: ingresos, calificaciones y clientes satisfechos. ¡Sigue siendo un éxito! Leer más ","explain":"Un freelancer Platinum es realmente un profesional TOP. El talento Platinum conoce a sus clientes, sabe trabajar de manera remota y brinda un excelente servicio. Su carrera no para de crecer, y solamente le falta conocerte a ti. ¿Qué esperas para contratarlo? Leer más"},"name":"Gold","description":"Gold es el cuarto nivel de Workana. Estás a un paso de convertirte en un top freelancer y acceder a los mejores beneficios. Continúa el excepcional trabajo: ingresos, calificaciones y clientes satisfechos son la clave. Leer más","explain":"Un freelancer Gold ya ha trabajado con por lo menos 4 clientes diferentes y consiguió muy buenos resultados. Para estos profesionales, su reputación es muy importante. ¡No te pierdas la oportunidad de conocer su talento en tu próximo proyecto! Leer más"},"completed":5,"hourlyRate":{"rate":14,"currency":"USD"},"badges":[],"shouldShowHireMeDialog":false},"profileUrl":"https://www.workana.com/freelancer/52dc8dd4d15c3b73cf94bf9343901bef","logoUrl":"https://cf.workana.com/logos/b7a9fc95daa3e3f92a03f00970aeaff0/oz/1000035216_160_160.png","truncatedCompanyDescription":"Soy una profesional con más de 19 años de experiencia en administración, gestión de proyectos y atención al cliente, así como de experiencia en ventas B2B, B2C, con un historial sólido en telecomunicaciones y así como...","ratingData":{"label":"4.33 of 5.00","stars":4.3300000000000001},"countryData":{"country":"NI","name":"Nicaragua","class":"flag flag-ni","url":"https://www.workana.com/en/freelancers/nicaragua","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"skillTags":[{"anchorText":"Customer Support","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Project Management","anchorLink":"https://www.workana.com/en/hire/project-management","isCertified":false,"title":"Project Management - Freelancers"},{"anchorText":"Microsoft Excel","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Virtual Assistant","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Data Entry","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Sales","anchorLink":"https://www.workana.com/en/hire/sales","isCertified":false,"title":"Sales - Freelancers"},{"anchorText":"CRM","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Time Management","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Organizational Behavior","anchorLink":"https://www.workana.com/en/hire/organizational-behavior","isCertified":false,"title":"Organizational Behavior - Freelancers"},{"anchorText":"Business Analysis","anchorLink":"https://www.workana.com/en/hire/business-analysis","isCertified":false,"title":"Business Analysis - Freelancers"},{"anchorText":"Strategic Planning","anchorLink":"https://www.workana.com/en/hire/strategic-planning","isCertified":false,"title":"Strategic Planning - Freelancers"},{"anchorText":"Financial Analysis","anchorLink":"https://www.workana.com/en/hire/financial-analysis","isCertified":false,"title":"Financial Analysis - Freelancers"},{"anchorText":"Admin Assistant","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Sales Solutions","anchorLink":"https://www.workana.com/en/hire/sales-solutions","isCertified":false,"title":"Sales Solutions - Freelancers"},{"anchorText":"Accounts Receivable","anchorLink":"https://www.workana.com/en/hire/accounts-receivable","isCertified":false,"title":"Accounts Receivable - Freelancers"},{"anchorText":"Accounts Payable","anchorLink":"https://www.workana.com/en/hire/accounts-payable","isCertified":false,"title":"Accounts Payable - Freelancers"},{"anchorText":"Sales & Marketing","anchorLink":"https://www.workana.com/en/hire/sales-marketing","isCertified":false,"title":"Sales & Marketing - Freelancers"},{"anchorText":"Admin Support","anchorLink":"https://www.workana.com/en/hire/admin-support","isCertified":false,"title":"Admin Support - Freelancers"}]}],"viewAllUrl":"https://www.workana.com/en/freelancers","g11n":{"title":"Other freelancers in our spotlight:","viewAll":"View all profiles","hire":"Hire","viewDetails":"View more","completedProjects":"Completed projects:"}},"backgrounds":{"show":false},"actions":{"directPaymentUrl":"https://www.workana.com/checkout/direct/82421204fe77c5ccfc71fd1f784f4c1f","directPaymentText":"Send direct payment"},"bannerAccelerator":null}