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Resolución de objeciones y seguimiento comercial hasta el cierre de la operación y la entrega del vehículo. Registro de la actividad comercial y seguimiento en CRM. Coordinación con los equipos internos para asegurar una experiencia de compra eficiente. Promedio de 8 ventas mensuales durante aproximadamente un año, manteniendo una comunicación cercana y orientada a la satisfacción del cliente. --- Asistente Ejecutiva Freelance | Coordinadora de Proyectos y Eventos EGCI (Escuela de Gerencia) | LATAM PAPER | Producción de Espectáculos Buenos Aires | 2016 – Actualidad Brindo asistencia ejecutiva, coordinación operativa y soporte administrativo para proyectos corporativos y producciones culturales, gestionando la planificación, logística y comunicación entre clientes, proveedores y equipos de trabajo para asegurar la correcta ejecución de cada proyecto. Principales responsabilidades y logros * Coordinación integral de eventos corporativos, congresos y espectáculos en vivo. * Organización de agendas, cronogramas y seguimiento de tareas. * Gestión de proveedores, presupuestos y servicios operativos. * Coordinación de artistas, músicos, equipos técnicos y personal de apoyo. * Planificación logística de montajes, funciones y actividades presenciales. * Gestión administrativa, documentación y seguimiento de procesos. * Atención a clientes, participantes y asistentes, asegurando una experiencia organizada y profesional. * Coordinación de venta de entradas, acreditaciones y comunicaciones previas a los eventos. * Resolución de incidencias operativas y coordinación entre las diferentes áreas involucradas. * Elaboración de informes, presentaciones y documentación de soporte para la dirección y los equipos de trabajo. --- ALGAM S.A. Responsable Ejecutiva y Administrativa 2011 – 2024 Brindé soporte ejecutivo y administrativo a la dirección de la empresa, optimizando la organización interna y asegurando el correcto funcionamiento de los procesos operativos. Principales logros: * Coordinación de agendas ejecutivas y reuniones estratégicas. * Gestión de facturación, conciliaciones y control documental. * Relación con proveedores y seguimiento administrativo. * Elaboración de informes, reportes y presentaciones. * Administración de información confidencial con alto nivel de autonomía. * Manejo de software de gestión contable y administrativa. --- Aeropuertos Argentina 2000 Secretaria Ejecutiva | Dirección de Relaciones Internacionales 2002 – 2009 Brindé asistencia ejecutiva y soporte administrativo a la Dirección de Relaciones Internacionales, coordinando la agenda de la dirección, la organización de reuniones, viajes corporativos y actividades institucionales. Actué como nexo entre la dirección, organismos nacionales e internacionales, proveedores y distintas áreas de la compañía, garantizando una gestión eficiente y confidencial de la información. Principales responsabilidades y logros Gestión integral de agendas ejecutivas, reuniones y coordinación de compromisos institucionales. Organización de viajes corporativos nacionales e internacionales, incluyendo reservas, itinerarios y logística. Coordinación de eventos institucionales, visitas protocolares y reuniones con delegaciones nacionales e internacionales. Elaboración, revisión y gestión de documentación administrativa, informes, presentaciones y comunicaciones internas. Administración y seguimiento de proveedores, órdenes de compra y procesos administrativos mediante SAP. Control y seguimiento de facturación, servicios y documentación relacionada con las operaciones de la dirección. Coordinación con distintas áreas de la organización para asegurar el cumplimiento de plazos y objetivos. Gestión de información confidencial con alto nivel de organización, precisión y criterio profesional. --- ## Freelancer | Asistente Ejecutiva Virtual | Coordinadora de Operaciones Workana y Proyectos Directos 2023 – Actualidad Brindo soporte administrativo, comercial y operativo a empresas, emprendedores y profesionales, ayudándolos a optimizar procesos, organizar información y coordinar proyectos de forma remota. Mi enfoque combina organización, comunicación efectiva y orientación a resultados para garantizar una gestión eficiente y una excelente experiencia para el cliente. **Servicios desarrollados** * Asistencia ejecutiva y administrativa remota. * Gestión de agendas, documentación y procesos administrativos. * Atención al cliente por correo electrónico, teléfono y WhatsApp. * Soporte comercial, seguimiento de clientes y gestión de CRM. * Coordinación de proveedores, colaboradores y equipos remotos. * Organización y seguimiento de proyectos multidisciplinarios. * Elaboración de presentaciones profesionales, informes y documentación ejecutiva. * Gestión de bases de datos, Excel, Google Sheets y tareas de Data Entry. * Coordinación operativa y mejora de procesos administrativos. * Investigación, recopilación y organización de información para proyectos empresariales.","rating":5,"ranking":202,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! 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Habilidades y Logros Clave: - Experto en análisis financieros, proporcionando información crucial para la toma de decisiones estratégicas. - Resolución de problemas complejos, implementando soluciones innovadoras y eficaces. - Implementación exitosa de estrategias financieras que optimizan los procesos de cuentas por pagar y cobrar. - Resolución ágil y precisa de conciliaciones bancarias y cuadres de caja, garantizando la exactitud contable. - Liderazgo efectivo que impulsa la productividad y el compromiso del equipo. - Gestión eficiente de recursos humanos, mejorando la retención de personal y la moral del equipo. 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Implementé soluciones en Excel que mejoraron la eficiencia y precisión de los informes financieros mensuales. - DISEÑADOR DE PLANTILLAS DE EXCEL: Creé plantillas de Excel adaptadas a las necesidades específicas de cada cliente, incorporando variables cruciales como costos, tipo de cambio y márgenes de beneficio. Desarrollé gráficos y dashboards interactivos que facilitaron la interpretación de datos complejos adaptando KPIS a cada proyecto. -CONSULTOR DE ANÁLISIS DE DATOS: Analicé grandes volúmenes de datos para identificar tendencias y oportunidades de mejora en operaciones comerciales a traves de excel, google sheets y looker studio. - ESPECIALISTA EN RECURSOS HUMANOS: Gestioné la elaboración de nóminas, asegurando precisión y cumplimiento de normativas legales. Desarrollé manuales de cargos y descripciones de puestos para mejorar la estructura organizacional. Implementé procesos de selección y capacitación, contribuyendo al desarrollo y retención del talento","rating":5,"ranking":528,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! Ahora más que nunca recuerda chequear tu actividad en la plataforma: ingresos, calificaciones y clientes satisfechos. ¡Sigue siendo un éxito! Leer más ","explain":"Un freelancer Platinum es realmente un profesional TOP. El talento Platinum conoce a sus clientes, sabe trabajar de manera remota y brinda un excelente servicio. Su carrera no para de crecer, y solamente le falta conocerte a ti. ¿Qué esperas para contratarlo? Leer más"},"name":"Gold","description":"Gold es el cuarto nivel de Workana. Estás a un paso de convertirte en un top freelancer y acceder a los mejores beneficios. Continúa el excepcional trabajo: ingresos, calificaciones y clientes satisfechos son la clave. Leer más","explain":"Un freelancer Gold ya ha trabajado con por lo menos 4 clientes diferentes y consiguió muy buenos resultados. Para estos profesionales, su reputación es muy importante. ¡No te pierdas la oportunidad de conocer su talento en tu próximo proyecto! Leer más"},"completed":11,"hourlyRate":{"rate":15,"currency":"USD"},"badges":[{"type":"membership_premium","profile":"worker","active":true},{"type":"course_completed","profile":"worker","active":true}],"shouldShowHireMeDialog":false},"profileUrl":"https://www.workana.com/freelancer/acdbc4c7f563706bc99ecf36cacb6b70","logoUrl":"https://cf.workana.com/logos/c4f9c53df9cf5a1a49de5cceb67d547b/rw/fotoperfilprofesional_160_160.jpeg","truncatedCompanyDescription":"Experto en Gerencia Administrativa con más de diez años de experiencia en la gestión de cuentas por pagar y cobrar, conciliaciones bancarias y cuadres de caja, poseo habilidades sólidas en la gestión financiera. 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Me especializo en apoyar a empresas, startups y profesionales que buscan eficiencia, organización y crecimiento real. ¿Qué obtienes al trabajar conmigo? ✅ Organización y eficiencia: sistemas de gestión claros, control de facturación, cobranzas y contabilidad básica. ✅ Enfoque comercial: apoyo en ventas, seguimiento de clientes, estrategias de conversión y fidelización. ✅ Gestión estratégica: estructura de procesos, análisis financiero y soporte en proyectos de expansión o nuevos negocios. ✅ Comunicación efectiva: conexión fluida con tu equipo, clientes e interesados (español e inglés). ✅ Compromiso total: proactividad, cumplimiento de plazos y mejora continua en cada proyecto. Mis pilares profesionales: ✨ Resultados concretos y medibles ✨ Atención al cliente superior ✨ Maestría en gestión de proyectos, finanzas y marketing ✨ Innovación constante adaptada a cada necesidad ✨ Trabajo colaborativo y armonioso Estoy aquí para ser tu aliada en la organización, crecimiento y éxito de tu negocio. ¡Hablemos y hagamos que tus operaciones sean más ágiles, rentables y efectivas!","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/ow/WhatsAppImage20231026at113054PM_160_160.jpeg","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/ds/WhatsAppImage20231026at113054PM_30_30.jpeg","width":30,"height":30},":original":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/hi/WhatsAppImage20231026at113054PM.jpeg","width":768,"height":1024},"profile":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/wv/WhatsAppImage20231026at113054PM_192_192.jpeg","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/ea/WhatsAppImage20231026at113054PM_300_300.jpeg","width":300,"height":300}},"country":"CO","lastActive":"2026-07-21 17:55:33","created":"2023-10-04 12:46:40","open":0,"active":0,"completed":"0","rating":"0.00","paid":0,"verifiedPaymentMethod":true,"worker":{"id":7271626,"slug":"johanna-herrera-13","canInvite":false,"skills":{"528":{"id":528},"526":{"id":526},"607":{"id":607},"830":{"id":830},"529":{"id":529},"530":{"id":530},"615":{"id":615},"610":{"id":610},"593":{"id":593},"907":{"id":907},"599":{"id":599},"597":{"id":597},"521":{"id":521},"514":{"id":514},"518":{"id":518},"525":{"id":525}},"history":"Especialista en Financiación de Coches / Gestión de Operaciones Financieras Responsable de la gestión integral de operaciones de financiación de coches, liderando el proceso desde la recepción documental del cliente hasta el desembolso final del crédito, garantizando la viabilidad financiera, rentabilidad de la operación y cumplimiento de condiciones comerciales de la empresa. Funciones principales: -Análisis y estructuración de operaciones de financiación con enfoque en maximizar la rentabilidad de cada negocio mediante evaluación de plazo, TIN, seguros y condiciones financieras aplicables. Gestión integral del expediente de financiación desde la recepción y validación documental hasta la aprobación y desembolso del crédito. -Ingreso y seguimiento de solicitudes de estudio crediticio ante distintas entidades financieras. Interlocución y negociación operativa con entidades como Confia, Santander, Lendrock, Cofidis, BBVA, Sofinco y Sabadell. -Definición de estrategia financiera para cada operación buscando optimizar aprobación, condiciones para el cliente y margen para la empresa. -Seguimiento continuo de expedientes y subsanación de incidencias documentales/comerciales hasta cierre exitoso de la operación. -Coordinación con comerciales, clientes y financieras para garantizar fluidez y cumplimiento en cada fase del proceso. -Control y seguimiento de indicadores operativos y financieros de gestión. Responsable administrativa y financiera en MGBC - Remoto(septiembre de 2023 - julio 2.025): Forme parte del equipo de un club empresarial, una comunidad exclusiva para empresarios e inversionistas de alto nivel en EE.UU. y Europa. Mis principales funciones combinan áreas estratégicas, comerciales y administrativas: Estrategia y Marketing: desarrollo e implementación de campañas digitales, creación de calendarios de contenido estratégico (Instagram, LinkedIn, Newsletters, revista), elaboración de guiones, copies y CTAs en español e inglés, posicionamiento de membresías y programas de aceleración. Gestión Comercial: seguimiento de clientes, emisión de facturas, gestión de cobros, control de cuentas por cobrar y soporte en procesos de venta de membresías y servicios. Administración y Finanzas: organización de la contabilidad del club, registro de ingresos y egresos, elaboración de reportes financieros internos, análisis de negocios, y apoyo en procesos de reclutamiento y selección de personal, incluyendo filtrado de perfiles y coordinación de entrevistas para roles administrativos y operativos. Estrategia de Negocios: estructuración de buyer personas, definición de mensajes clave para públicos de alto perfil, análisis de KPIs comerciales y de marketing, y colaboración directa con la dirección en proyectos de expansión internacional. Eventos y Programas: coordinación de eventos premium, diplomados, actividades de networking y programas de soft landing para empresarios internacionales. Asistente Virtual en ChexLogistics (enero de 2022 - septiembre de 2023): Gestión de Contactos: Uso y manejo eficiente de CRM para actualizar y mantener organizada la información de clientes, prospectos y proveedores. Organización y Gestión de Proyectos: Uso experto de Notion para planificar y coordinar tareas. Control y Gestión del Tiempo: Implementación de Toggl para optimizar las horas trabajadas. Análisis y Estrategia Comercial: Evaluación de tendencias del mercado para informar las estrategias. Relaciones con Clientes y Proveedores: Establecimiento y consolidación de vínculos con clientes y leads, acompañado de una gestión efectiva de comunicaciones y respuestas a través de diversos canales, incluyendo redes sociales. Iniciativas Digitales y Marketing: Liderazgo en campañas estratégicas de marketing digital. Diseño y Ejecución de Planes de Negocio: Participación activa desde la concepción de una idea de negocio hasta su implementación. Apoyo en la evaluación, diseño del plan de negocio, análisis financiero y puesta en marcha, garantizando una visión estratégica y detallada en cada etapa del proceso. Manejo de Presupuestos: Ayuda en la elaboración y seguimiento de presupuestos. Asistente Comercial en Zumwork (junio de 2014 - diciembre de 2021): Optimizar procesos y estrategias comerciales. Fidelizar clientes clave y mantener relaciones duraderas. Coordinar con socios y clientes para una comunicación efectiva. Analizar el mercado para identificar oportunidades y riesgos. Contribuir a tácticas de ventas rentables. Identificar prospectos de negocio. Dar soporte al equipo de ventas. Seguimiento y actualización de KPIs para evaluar el éxito comercial. Asistente de gerencia en Chemical Transportes (enero de 2012 - mayo de 2014): Realizar análisis financiero y evaluar proyectos de inversión. Participar en la evaluación y ejecución de proyectos. Elaborar indicadores de gestión. Garantizar el cumplimiento de indicadores. Manejar el presupuesto de gerencia. Seguimiento de ventas y análisis de resultados. Colaborar en estrategias comerciales. ¿Necesitas una mano de confianza para llevar tu negocio en línea al siguiente nivel? ¡Estás en el lugar correcto! Puedo ofrecerte un conjunto de servicios versátiles que te liberarán para que puedas concentrarte en lo que más importa: hacer crecer tu negocio. Según mi experiencia puedo ayudarte en: Atención al Cliente de Primera Clase: Ofrezco soporte excepcional a tus clientes a través de diversos canales, garantizando que sus preguntas sean respondidas y sus preocupaciones resueltas con profesionalismo y amabilidad. Gestiono tu CRM. Gestión de Comunicación Eficiente: Organizo tu correo electrónico, programo citas y gestiono tu calendario para que tengas un flujo de trabajo impecable y puedas aprovechar al máximo tu tiempo. Dominio en Redes Sociales: Impulso tu presencia en línea gestionando tus perfiles de redes sociales, creando contenido atractivo y midiendo el impacto de tus estrategias. Gestión de Proyectos Ágil: Colaboro activamente en la coordinación y seguimiento de tus proyectos, garantizando que se completen en tiempo y forma. Investigación Inteligente: Realizo investigaciones en línea para proporcionarte información relevante y análisis que respalden tus decisiones empresariales. Precisión en Documentación: Transformo grabaciones de audio o video en textos claros y precisos, y gestiono datos con atención meticulosa. Creo presentaciones y documentos. Soporte Financiero Integral: Desde tareas contables hasta análisis financiero y control de gastos, te ayudo a mantener tus finanzas en orden. Escritura Creativa y Profesional: Creo contenido a medida que refleja la voz y visión de tu negocio, desde blogs hasta informes y copias publicitarias impactantes. Asistencia Legal y de RRHH: Brindo apoyo tanto en tareas legales como en la gestión de recursos humanos, asegurando que estés cumpliendo con todas las regulaciones y optimizando tus operaciones. Eventos Exitosos: Planifico y organizo eventos y seminarios que dejan una impresión duradera en tus clientes y socios. Impulso de Ventas Efectivo: Realizo seguimiento de leads, hago llamadas de ventas y gestiono tus procesos de ventas, todo mientras mantengo un registro meticuloso en tu CRM. 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