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Julio 2017 - Actualmente
Utilizo herramientas básicas de Marketing digital con fundamentos de tecnología, SEO, SEM, comercio electrónico, marketing en redes sociales y dispositivos móviles, analítica web y emprendimiento.

ADMINISTRATIVA - FRIGORIFICO MOREIRA
Agosto 2016 - Julio 2017
Armado de legajos, pago de nómina a empleados, generación de planillas y control de stock, reportar de forma semanal los ingresos y brindar apoyo al área de contabilidad. Diseñar y comunicar promociones en redes sociales y administrar las ventas en Mercado Libre, pago de servicios y control del pago de cupones de tarjetas Visa, Master y American Express.

GERENTE DE SERVICIOS MÓVILES – AT&T
Mayo 2013 – Febrero 2016
Generé el 35% de ingresos elaborando estrategias comerciales para obtener ventas, incrementar la base de usuarios, reducir el churn y generar una excelente atención al cliente. Coordiné la implementación de servicios de valor agregado como música streaming, asistencia 911, reposición por robo, servicio secretarial entre el área de sistemas y el área comercial, capacitación a la fuerza de ventas, call center, tiendas, distribuidores y preventa a clientes corporativos. Mantuve la rentabilidad de los servicios a través de KPIs además de realizar benchmarking para toma de decisiones dentro de la compañía.

COORDINADORA DE VOZ Y DATOS - IUSACELL
Enero 2011 – Mayo 2013
Implementé reglas de negocio para satisfacer la necesidad del cliente: reduje 15% en quejas. Diseñé procesos para la venta de servicios de voz y datos móviles, coordinando así la implementación entre las áreas comerciales, técnica y sistemas. Realicé capacitaciones y brindé apoyo técnico a la fuerza de ventas

COORDINADORA SOPORTE TÉCNICO EN CALL CENTER - IUSACELL
Junio 2005 - Enero 2011
Ejecuté plan de trabajo en tiempo y forma para capacitar servicios de voz, datos y localización GPS y brindé soporte en propuestas técnicas para licitaciones y postventa. Soporte de activación, facturación, capacitación, venta de telefonía celular y retención en locales comerciales y call center.

REFERENCIAS
Diego Alberto Cháves
Encargado de locales
Teléfono: 1563902993
Correo: chavesdiegoalberto@gmail.com

Rafael Gómez López
Gerente de Productos y Servicios
Teléfono: +52 1 5555 004180
Correo: rafael.gomez@att.com","rawText":"FREELANCE - MARKETING DIGITAL Julio 2017 - Actualmente Utilizo herramientas básicas de Marketing digital con fundamentos de tecnología, SEO, SEM, comercio electrónico, marketing en redes sociales y dispositivos móviles, analítica web y emprendimiento. ADMINISTRATIVA - FRIGORIFICO MOREIRA Agosto 2016 - Julio 2017 Armado de legajos, pago de nómina a empleados, generación de planillas y control de stock, reportar de forma semanal los ingresos y brindar apoyo al área de contabilidad. Diseñar y comunicar promociones en redes sociales y administrar las ventas en Mercado Libre, pago de servicios y control del pago de cupones de tarjetas Visa, Master y American Express. GERENTE DE SERVICIOS MÓVILES – AT&T Mayo 2013 – Febrero 2016 Generé el 35% de ingresos elaborando estrategias comerciales para obtener ventas, incrementar la base de usuarios, reducir el churn y generar una excelente atención al cliente. Coordiné la implementación de servicios de valor agregado como música streaming, asistencia 911, reposición por robo, servicio secretarial entre el área de sistemas y el área comercial, capacitación a la fuerza de ventas, call center, tiendas, distribuidores y preventa a clientes corporativos. Mantuve la rentabilidad de los servicios a través de KPIs además de realizar benchmarking para toma de decisiones dentro de la compañía. COORDINADORA DE VOZ Y DATOS - IUSACELL Enero 2011 – Mayo 2013 Implementé reglas de negocio para satisfacer la necesidad del cliente: reduje 15% en quejas. Diseñé procesos para la venta de servicios de voz y datos móviles, coordinando así la implementación entre las áreas comerciales, técnica y sistemas. Realicé capacitaciones y brindé apoyo técnico a la fuerza de ventas COORDINADORA SOPORTE TÉCNICO EN CALL CENTER - IUSACELL Junio 2005 - Enero 2011 Ejecuté plan de trabajo en tiempo y forma para capacitar servicios de voz, datos y localización GPS y brindé soporte en propuestas técnicas para licitaciones y postventa. Soporte de activación, facturación, capacitación, venta de telefonía celular y retención en locales comerciales y call center. REFERENCIAS Diego Alberto Cháves Encargado de locales Teléfono: 1563902993 Correo: chavesdiegoalberto@gmail.com Rafael Gómez López Gerente de Productos y Servicios Teléfono: +52 1 5555 004180 Correo: rafael.gomez@att.com","canEdit":false,"editUrl":"https://www.workana.com/freelancer/87428fd561339cd51c8cc08dbe2f6b79/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Rebeca G.","companyId":513163,"companyHash":"87428fd561339cd51c8cc08dbe2f6b79","ratingData":{"rating":4.79,"hasRating":true,"width":"width: 95.80%","noRatings":"No ratings yet","average":4.79,"ratingText":"4.79 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"MX","name":"Mexico","class":"flag flag-mx","url":"https://www.workana.com/en/freelancers/mexico?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"MX$ 500.00","isSet":true,"currency":"MXN","amount":"500.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":true,"clarificationText":"Allowed formats:
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