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14 años de experiencia en actividades administrativas y administración de proyectos desempeñando funciones de atención a clientes, soporte técnico, help desk, implementación de procedimientos, auditorias, creación de reportes y desarrollo de objetivos, administración de sistemas, creación de especificaciones de negocio y de sistemas, administración de proyectos, implementación de metodología 6 sigma, evaluación de ROI, CRM, Evaluación de la satisfacción del consumidor, administración de sistemas, mantenimiento de sistemas corporativos y sitios web, actualizaciones y reingenierías de procesos, control de guardias, control de comités corporativos.

11 años de experiencia gerencial desempeñando funciones de supervisión de personal, manejo de proveedores, control de presupuesto, control de inventarios, creación de reportes y presentaciones a nivel dirección, administración de proyectos internacionales y multiculturales, P&L de áreas de negocio, implementación de scorecard, calificación de objetivos, implementación de proyectos, manejo de conflictos, reducción de costos y reestructuración de áreas de negocio.

5 años de experiencia empresarial como dueño de negocio propio desempeñando funciones de administración y control, desarrollo de marca, desarrollo de producto, relaciones públicas, ventas, CRM, networking, manejo de crisis, control de promociones, planeación de eventos y manejo de flujos de efectivo.","rawText":"19 años de experiencia en diseño gráfico y marketing desempeñando funciones de desarrollo de comercio electrónico, desarrollo web, diseño de imagen corporativa, desarrollos de campañas BTL, redes sociales, Fotografía de producto, retoque fotográfico, motion graphics, marketing estratégico, marketing 1to1, permission based marketing, infografía, ilustración y desarrollo de producto. 14 años de experiencia en actividades administrativas y administración de proyectos desempeñando funciones de atención a clientes, soporte técnico, help desk, implementación de procedimientos, auditorias, creación de reportes y desarrollo de objetivos, administración de sistemas, creación de especificaciones de negocio y de sistemas, administración de proyectos, implementación de metodología 6 sigma, evaluación de ROI, CRM, Evaluación de la satisfacción del consumidor, administración de sistemas, mantenimiento de sistemas corporativos y sitios web, actualizaciones y reingenierías de procesos, control de guardias, control de comités corporativos. 11 años de experiencia gerencial desempeñando funciones de supervisión de personal, manejo de proveedores, control de presupuesto, control de inventarios, creación de reportes y presentaciones a nivel dirección, administración de proyectos internacionales y multiculturales, P&L de áreas de negocio, implementación de scorecard, calificación de objetivos, implementación de proyectos, manejo de conflictos, reducción de costos y reestructuración de áreas de negocio. 5 años de experiencia empresarial como dueño de negocio propio desempeñando funciones de administración y control, desarrollo de marca, desarrollo de producto, relaciones públicas, ventas, CRM, networking, manejo de crisis, control de promociones, planeación de eventos y manejo de flujos de efectivo.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/90435689159d5618395c08fa682028a5/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Imacon (Marketing and Advertising) ////
On Line marketing servicios de medios. Desarrollo campañas de comunicación y estrategias de comunicación enfocadas en mensajes sociales o desarrollo social para asociaciones civiles y culturales. Nos enfocamos en estrategias de mercadotecnia BTL, redes sociales y blogs. SEM, BTL, Redes Sociales, E-Commerce

Il brigante (Restaurants) // - desde 10/2011//
Como dueño del lugar incrementé las ventas en 10% de 2009-10 y 14% de 2010-11. También desarrollé mis habilidades de administración de negocios en todas las facetas involucradas. Incluso fui el cocinero y el pizzaiolo del lugar. Administración, Manejo de inventarios, Publicidad y marketing, Supervisión de personal, Creación de eventos

Ford Motor Credit Company (Financial Services) // - desde 10/2008//
Dirigí el desarrollo de estrategias B2C y B2B. Un logro fue el ahorro en costos de 1Mill dlls con un solo proyecto de e-learning. También logré más de 1 Mill de dlls en costos por medio de diversos proyectos 6sigma y negociaciones con proveedores. Logré realizar en 3% de la cobranza total de Ford Credit México por medio de la herramienta de pago en línea. Logré incrementar la satisfacción al cliente de 60% a 89% totalmente satisfechos en terminaciones de crédito, de 80% a 86% totalmente satisfechos en la satisfacción general con la compañía y hasta un 90% con la información de los sitios webs. Esto por medio de proyecto 6 sigma. También logré la migración de los sistemas B2B de la compañía de sistemas locales cerrados a servicios web (SaaS), administrando proyectos con equipos de trabajo multiclturales y bilingües localizados en diferentes países como México, Brasil, US, Australia e India. Administración de proyectos, 6 sigma, Satisfacción al cliente, E-Commerce

Jonima-compuserve (Information Technology and Services) // - desde 11/2000//
Desarrollé estrategias de comercialización y de publicidad web para marcas como Bimbo, Grupo Posadas, Radio Fórmula, Interlingua, Orfeon, Lyli, Cuervo, Paragon, 3com, Flores Tineke y Via Networks asegurando su presencia de marca en línea, y en algunos casos iniciando con estrategias de ventas por medio de e-commerce. Desarrollé el producto Quick Shop, que era un portal de venta vía web de implementación acelerada y con líneas de cobro compartidas y prorrateadas entre los clientes, lo que aseguraba un bajo costo y rápida salida a mercado. Desarrollé el producto E-Box, que era un análisis de mercado y presencia web, enfocado en el ROI de la inversión publicitaria en línea. Colaboré en el desarrollo del portal TO2, realizando reportes de funcionalidad y de experiencia. Así como el crecimiento y desarrollos de comunidades en línea.

RS Diseños (Marketing and Advertising) // - desde 10/1998//
Desarrollé campañas gráficas, de comunicación y de publicidad para Museo de Cera, VANTA, Banamex, La comunidad Judia Beth El, Honda, ComCov","rawText":"Imacon (Marketing and Advertising) //// On Line marketing servicios de medios. Desarrollo campañas de comunicación y estrategias de comunicación enfocadas en mensajes sociales o desarrollo social para asociaciones civiles y culturales. Nos enfocamos en estrategias de mercadotecnia BTL, redes sociales y blogs. SEM, BTL, Redes Sociales, E-Commerce Il brigante (Restaurants) // - desde 10/2011// Como dueño del lugar incrementé las ventas en 10% de 2009-10 y 14% de 2010-11. También desarrollé mis habilidades de administración de negocios en todas las facetas involucradas. Incluso fui el cocinero y el pizzaiolo del lugar. Administración, Manejo de inventarios, Publicidad y marketing, Supervisión de personal, Creación de eventos Ford Motor Credit Company (Financial Services) // - desde 10/2008// Dirigí el desarrollo de estrategias B2C y B2B. Un logro fue el ahorro en costos de 1Mill dlls con un solo proyecto de e-learning. También logré más de 1 Mill de dlls en costos por medio de diversos proyectos 6sigma y negociaciones con proveedores. Logré realizar en 3% de la cobranza total de Ford Credit México por medio de la herramienta de pago en línea. Logré incrementar la satisfacción al cliente de 60% a 89% totalmente satisfechos en terminaciones de crédito, de 80% a 86% totalmente satisfechos en la satisfacción general con la compañía y hasta un 90% con la información de los sitios webs. Esto por medio de proyecto 6 sigma. También logré la migración de los sistemas B2B de la compañía de sistemas locales cerrados a servicios web (SaaS), administrando proyectos con equipos de trabajo multiclturales y bilingües localizados en diferentes países como México, Brasil, US, Australia e India. Administración de proyectos, 6 sigma, Satisfacción al cliente, E-Commerce Jonima-compuserve (Information Technology and Services) // - desde 11/2000// Desarrollé estrategias de comercialización y de publicidad web para marcas como Bimbo, Grupo Posadas, Radio Fórmula, Interlingua, Orfeon, Lyli, Cuervo, Paragon, 3com, Flores Tineke y Via Networks asegurando su presencia de marca en línea, y en algunos casos iniciando con estrategias de ventas por medio de e-commerce. Desarrollé el producto Quick Shop, que era un portal de venta vía web de implementación acelerada y con líneas de cobro compartidas y prorrateadas entre los clientes, lo que aseguraba un bajo costo y rápida salida a mercado. Desarrollé el producto E-Box, que era un análisis de mercado y presencia web, enfocado en el ROI de la inversión publicitaria en línea. Colaboré en el desarrollo del portal TO2, realizando reportes de funcionalidad y de experiencia. Así como el crecimiento y desarrollos de comunidades en línea. 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