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Funciones: * Ser líder y enlace de la empresa con los clientes, con el objetivo principal de satisfacer sus necesidades y fortalecer la relación comercial, brindando soluciones a medida. * Planificar, organizar, dirigir y controlar la ejecución del plan de actividades y el presupuesto de la Gerencia de Operaciones, garantizando el cumplimiento de los objetivos definidos en cada proyecto. * Gestionar el enlace con los clientes en las diferentes etapas, manteniendo una comunicación activa y fluida durante todo el proceso. * Liderar al personal operativo y administrativo hacia el cumplimiento de las metas asignadas por mes, promoviendo el trabajo colaborativo y enfocado en resultados. * Coordinar cada uno de los proyectos, (incluye personal, materiales y equipos) desde su inicio hasta su facturación, incluyendo desde la logística de adquisición hasta la entrega llave en mano al cliente. * Impulsar la venta de servicios del sector telecomunicaciones, participando en procesos de negociación, presentación de propuestas técnicas y comerciales, así como en el seguimiento postventa para asegurar la satisfacción y fidelización del cliente. 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Logros obtenidos: • Optimicé el uso de los recursos humanos, herramientas y equipos que permitió obtener los resultados esperados en un tiempo efectivo. • Generé ganancias mensuales de $20 mil dólares, con la optimización de todos los recursos, en el contrato principal de la empresa. • Controlé el presupuesto mensual, en donde se lograron los objetivos mensuales sin sacrificar ninguna etapa. * Aumento en ventas en un 15% de manera anual, tanto en servicios como en productos. 3.- Analista de Costo / Julio 2012 – Septiembre 2013 / Sector Hotelero. 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