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Requirements analysis
Design, development, implementation, documentation of test cases.
Bug reporting and tracking. Propose solutions and validate their correctness.
Software validation and verification
Definition of E2E flows to automate
Quality consulting
Agile Methodology

Key Projects in Finance Pillar (Pricing, Taxes, Payments, Payouts and Billing, Payments Onboarding).

Skills: Quality Control · Software Quality Assurance · Quality Management · Quality Assurance · Garantía de calidad de software · Control de calidad · Aseguramiento de la calidad · Gestión de la calidadSkills: Quality Control · Software Quality Assurance · Quality Management · Quality Assurance · Garantía de calidad de software · Control de calidad · Aseguramiento de la calidad · Gestión de la calidad

Sales & Account Manager LatAm (Eventbrite)

Leads management: new customers prospecting,
sales closure, contract management, onboarding
and product training.
Account Manager for Big Accounts in LatAm

Skills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer ExperienceSkills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer Experience

Key Accounts & Onsite Support (Eventbrite)

Support of different sales channels: chat, phone, email.
Closure of contracts with new customers.
Advice and product onboarding for new customers.
Support and advice in situ for face to face events
Printing physical tickets for face to face events.

Skills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer Experience · Organización de eventos · Acreditaciones para eventosSkills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer Experience · Organización de eventos · Acreditaciones para eventos

Customer Experience Associate (Eventbrite)

Support and customer advice.
Planning and check in for face -to -face events.
Writing and correction content for a blog and help center in Spanish and Portuguese languages.

Skills: Digital Channels · Customer Experience Management · Customer Support · Customer Satisfaction · Customer Service · Customer Experience","rawText":"QA Engineer II (Eventbrite) Requirements analysis Design, development, implementation, documentation of test cases. Bug reporting and tracking. Propose solutions and validate their correctness. Software validation and verification Definition of E2E flows to automate Quality consulting Agile Methodology Key Projects in Finance Pillar (Pricing, Taxes, Payments, Payouts and Billing, Payments Onboarding). Skills: Quality Control · Software Quality Assurance · Quality Management · Quality Assurance · Garantía de calidad de software · Control de calidad · Aseguramiento de la calidad · Gestión de la calidadSkills: Quality Control · Software Quality Assurance · Quality Management · Quality Assurance · Garantía de calidad de software · Control de calidad · Aseguramiento de la calidad · Gestión de la calidad Sales & Account Manager LatAm (Eventbrite) Leads management: new customers prospecting, sales closure, contract management, onboarding and product training. Account Manager for Big Accounts in LatAm Skills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer ExperienceSkills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer Experience Key Accounts & Onsite Support (Eventbrite) Support of different sales channels: chat, phone, email. Closure of contracts with new customers. Advice and product onboarding for new customers. Support and advice in situ for face to face events Printing physical tickets for face to face events. Skills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer Experience · Organización de eventos · Acreditaciones para eventosSkills: Digital Channels · Customer Experience Management · Account Management · Customer Success · Customer Support · Customer Satisfaction · Customer Service · Customer Experience · Organización de eventos · Acreditaciones para eventos Customer Experience Associate (Eventbrite) Support and customer advice. Planning and check in for face -to -face events. Writing and correction content for a blog and help center in Spanish and Portuguese languages. Skills: Digital Channels · Customer Experience Management · Customer Support · Customer Satisfaction · Customer Service · Customer Experience","canEdit":false,"editUrl":"https://www.workana.com/freelancer/9c38fbd4077d930bb35c2464bbd2224a/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"A. O.","companyId":729892,"companyHash":"9c38fbd4077d930bb35c2464bbd2224a","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"AR","name":"Argentina","class":"flag flag-ar","url":"https://www.workana.com/en/freelancers/argentina?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 20.00","isSet":true,"currency":"USD","amount":"20.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in IT & Programming"},"public":true,"clarificationText":"Allowed formats:
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