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Nombre de la empresaGenius Sports
Fechas de empleosept. de 2017 – dic. de 2017 Duración del empleo4 meses
UbicaciónMedellín, Antioquia, Colombia
Responsible for ensuring that the operations will 100% functional. ensure support on operations. Support technological infrastructure (switches, routers, servers, workstations, IP Telephony, ETC). Ensure that the information is secure through policies and restrictions, implement new solutions according to the requirements of the customers. Manage the inventory of fixed assets of company technology.

GTI Specialist
Nombre de la empresaSutherland Global Services
Fechas de empleonov. de 2016 – ago. de 2017 Duración del empleo10 meses
UbicaciónBogotá, Bogotá D.C., Colombia
GTI Specialist, responsible for ensuring that the operations of the call center are 100% functional. ensure support on operations (SLA > 98 %). Support call center’s technological infrastructure (switches, routers, servers, workstations, IP Telephony, ETC). Ensure that the information is secure through policies and restrictions, implement new solutions according to the requirements of the customers. Manage the inventory of fixed assets of company technology.

Editar puesto: IT Manager Tecnosystem Solutions
IT Manager
Nombre de la empresaTecnosystem Solutions
Fechas de empleoene. de 2009 – jul. de 2017 Duración del empleo8 años y 7 meses
UbicaciónCartagena de Indias, Colombia
IT Solutions, Web Services, IT Management, Help Desk, Security Cams, IP telephony.

IT Manager, responsible for ensuring that the operations of the call center are 100% functional. Coordinate engineers to ensure support on operations (SLA > 98 %). Manage call center’s technological infrastructure (switches, routers, servers, workstations, IP Telephony, ETC). Ensure that the information is secure through policies and restrictions, implement new solutions according to the requirements of the customers. Manage the inventory of fixed assets of company technology.

Editar puesto: IT Engineer Telefonetica
IT Engineer
Nombre de la empresaTelefonetica
Fechas de empleofeb. de 2016 – oct. de 2016 Duración del empleo9 meses
UbicaciónMiami/Fort Lauderdale y alrededores, Estados Unidos
Tech Support Engineer, ensuring the SLA (above 98%), support IP phones, setting up IVR and Support technological infrastructure (switches, routers, servers, workstations, IP Telephony, ETC).
Manage the inventory of fixed assets of company technology.

Editar puesto: IT Engineer R&S Soluciones
IT Engineer
Nombre de la empresaR&S Soluciones
Fechas de empleoene. de 2015 – ene. de 2016 Duración del empleo1 año y 1 mes
UbicaciónCartagena de Indias, Colombia
IT Solutions, Web Services, IT Management, Help Desk on demand, Tech Support,
Supporting Companies:
TIGO - UNE, Mcdonals, Colombian Army, ADECCO, Falabella, Comistelco, Compumax, LINALCA, Newnet, Corceramica, Intergrupo, Colombian Attorney, COTECMAR, CONTECAR, Argos Group, Ecopetrol, Confianza Insurance, SUMIMAS and TESLA Support.

IT Sales Engineer
Nombre de la empresaFontel
Fechas de empleojun. de 2012 – feb. de 2013 Duración del empleo9 meses
UbicaciónCartagena de Indias,Colombia
Help Desk, IT Sales, Cellphone Sales and IT Management.

Editar puesto: Technical IT Tenaris
Technical IT
Nombre de la empresaTenaris
Fechas de empleofeb. de 2010 – dic. de 2010 Duración del empleo11 meses
UbicaciónCartagena de Indias, Colombia
Help Desk and IT Management.

Editar puesto: Technical IT Copy Eventos SAS
Technical IT
Nombre de la empresaCopy Eventos SAS
Fechas de empleojun. de 2009 – ene. de 2010 Duración del empleo8 meses
UbicaciónCartagena de Indias, Colombia
Help Desk and IT Management","rawText":"Desktop Support Engineer Nombre de la empresaGenius Sports Fechas de empleosept. de 2017 – dic. de 2017 Duración del empleo4 meses UbicaciónMedellín, Antioquia, Colombia Responsible for ensuring that the operations will 100% functional. ensure support on operations. Support technological infrastructure (switches, routers, servers, workstations, IP Telephony, ETC). Ensure that the information is secure through policies and restrictions, implement new solutions according to the requirements of the customers. Manage the inventory of fixed assets of company technology. GTI Specialist Nombre de la empresaSutherland Global Services Fechas de empleonov. de 2016 – ago. de 2017 Duración del empleo10 meses UbicaciónBogotá, Bogotá D.C., Colombia GTI Specialist, responsible for ensuring that the operations of the call center are 100% functional. ensure support on operations (SLA > 98 %). 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Ensure that the information is secure through policies and restrictions, implement new solutions according to the requirements of the customers. Manage the inventory of fixed assets of company technology. Editar puesto: IT Engineer Telefonetica IT Engineer Nombre de la empresaTelefonetica Fechas de empleofeb. de 2016 – oct. de 2016 Duración del empleo9 meses UbicaciónMiami/Fort Lauderdale y alrededores, Estados Unidos Tech Support Engineer, ensuring the SLA (above 98%), support IP phones, setting up IVR and Support technological infrastructure (switches, routers, servers, workstations, IP Telephony, ETC). Manage the inventory of fixed assets of company technology. Editar puesto: IT Engineer R&S Soluciones IT Engineer Nombre de la empresaR&S Soluciones Fechas de empleoene. de 2015 – ene. de 2016 Duración del empleo1 año y 1 mes UbicaciónCartagena de Indias, Colombia IT Solutions, Web Services, IT Management, Help Desk on demand, Tech Support, Supporting Companies: TIGO - UNE, Mcdonals, Colombian Army, ADECCO, Falabella, Comistelco, Compumax, LINALCA, Newnet, Corceramica, Intergrupo, Colombian Attorney, COTECMAR, CONTECAR, Argos Group, Ecopetrol, Confianza Insurance, SUMIMAS and TESLA Support. IT Sales Engineer Nombre de la empresaFontel Fechas de empleojun. de 2012 – feb. de 2013 Duración del empleo9 meses UbicaciónCartagena de Indias,Colombia Help Desk, IT Sales, Cellphone Sales and IT Management. Editar puesto: Technical IT Tenaris Technical IT Nombre de la empresaTenaris Fechas de empleofeb. de 2010 – dic. de 2010 Duración del empleo11 meses UbicaciónCartagena de Indias, Colombia Help Desk and IT Management. Editar puesto: Technical IT Copy Eventos SAS Technical IT Nombre de la empresaCopy Eventos SAS Fechas de empleojun. de 2009 – ene. de 2010 Duración del empleo8 meses UbicaciónCartagena de Indias, Colombia Help Desk and IT Management","canEdit":false,"editUrl":"https://www.workana.com/freelancer/a0314d13557850103f2a25b900dfd64b/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. 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