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I am Jevgenija, but most people call me Jenny, an experienced SaaS Digital Project Manager by profession with international exposure, and also passionate about everything creative. I have developed knowledge in content strategy, social media marketing, graphic design and writing through a number of mentorship programms I invested in to further enhance my skills on the market.

Aside from having experience in delivering digital software solutions for big retailers and brands, I also have a hands-on methodological approach to ensure that job gets done on time, within budget and to the best quality. What I offer you is innovative solutions and ideas to resolve your business and technology challenges. I listen to what problems you are trying to solve and gaps to fill, and then work together with you to create a strategy to meet your goals.

If you are looking for a reliable, trustworthy collaborator and prepared to be challenged with different ideas and think outside of the box, then I can assure you that I am a right fit.

Some of my expertise:

- Leading client SaaS implementation projects
- Managing system configuration & quality
- Gathering & interpreting client requirements/processes by translating these into solutions via using digital technologies
- Writing business & technical requirements specifications
- Creating digital content strategy plans to meet client's marketing and branding goals
- Refining and creating business processes","rawText":"Hi! I am Jevgenija, but most people call me Jenny, an experienced SaaS Digital Project Manager by profession with international exposure, and also passionate about everything creative. I have developed knowledge in content strategy, social media marketing, graphic design and writing through a number of mentorship programms I invested in to further enhance my skills on the market. Aside from having experience in delivering digital software solutions for big retailers and brands, I also have a hands-on methodological approach to ensure that job gets done on time, within budget and to the best quality. What I offer you is innovative solutions and ideas to resolve your business and technology challenges. I listen to what problems you are trying to solve and gaps to fill, and then work together with you to create a strategy to meet your goals. If you are looking for a reliable, trustworthy collaborator and prepared to be challenged with different ideas and think outside of the box, then I can assure you that I am a right fit. Some of my expertise: - Leading client SaaS implementation projects - Managing system configuration & quality - Gathering & interpreting client requirements/processes by translating these into solutions via using digital technologies - Writing business & technical requirements specifications - Creating digital content strategy plans to meet client's marketing and branding goals - Refining and creating business processes","canEdit":false,"editUrl":"https://www.workana.com/freelancer/aa585a12c9ef66f06046a93526eb5e1b/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Most recently, I invested in couple of mentorship programms to further develop my skills on the market.

**Brand Your Passions - Carolin Soldo**
Invested in my further education to enhance my digital marketing and business training skills.
Confident and knowledgeable in all aspects of starting and growing an online business.
Completed a 4 month programme to learn about initial market research, customer targeting, personal branding, internet marketing, product packaging, web design and graphics, business systems, automated funnels and landing pages, Facebook ads, social media management, copywriting and writing sales letters.

**Ignition Internet Business Mentorship Program - Elite Marketing Pro**
Developed knowledge and expertise in digital marketing including Wordpress web design, landing pages creation, email marketing, lead generation, social media management (focused on Facebook, Instagram and LinkedIn) and graphic design.
Designed and created informational products such as Ebooks that's proven to sell and increase brand awareness.

Professional Work Experience is outlined below.

1. SaaS Implementation Manager | WeGift (Interim)
October 2018 - November 2018
- Lead, developed and executed SaaS digital product implementation process on to WeGift platform for retail, fashion and entertainment brands.
- Roadmapped 90+ client onboardings across US, UK, Canada Middle Asia and Europe.
- Project managed implementations plans on Asana and Slack systems.

2. SaaS Implementation Consultant | Capita
March 2018 - September 2018
- Lead client implementation projects via risk, issue identification and mitigation as part of Transition and Change within a controlled Prince2 project environment.
- Managed and delivered a change programme of over 200 clients to deliver software for service legislation changes to ensure clients' compliance.
- Facilitated system and product training workshops via webinars and using Power Point slides.

3. Service Delivery Consultant | You at Work
May 2017 - March 2018
- Established and refined service delivery processes to improve quality and efficiency of service, primarily focusing on operational project management and quality assurance.
- Developed processes around automation and removing manual processing where possible.
- Conducted SaaS system testing for User Experience functionality.
- Worked with Developers and IT teams by reviewing the You at Work platform via designing digital SaaS solutions.

4. Implementation Consultant | Creative Benefit Solution Ltd
July 2016 - April 2017
- Managed portfolio of 56+ clients to provide implementation and pensions legislation support to new and existing clients.
- Developed a project management process: - designed and created an Implementation Auto-Enrolment Project Guide Document through Excel for the purpose of providing clients with more visibility and progress on their pension schemes. This subsequently enhanced client satisfaction and reduced amount of time being spent on operating manual processes
- Reviewed and developed internal and client processes to ensure they were in line with pension regulations and law.
- Trained and educated clients on Auto Enrolment legislation through face-to-face meeting, calls and workshops and webinars.

5. CRM Administrator | Solium Capital (Contract)
August 2015 - November 2015
- Assisted with migration project of 45+ clients from moving away from paper-based provider on to Solium CRM platform.
- Provided administrative and customer service support to corporate client accounts and their plan participants.
- Analysed processes and identified areas for automation by reducing the burden of manual processes.
- Worked with specialist teams to produce work-flow maps and process documentation on CRM system technical aspects.

6. Employee Benefits Analyst | Benefex Ltd (Rewards & Benefits)
March 2014 - May 2015
- Launched implementation and renewal projects for Benefex and Barclays clients.
- Produced and evaluated project documentation, e.g. user manuals, scheme designs and admin support tailored to clients' needs.
- Tested client websites for quality assurance and user-experience functionality.

7. Senior Business Support Officer | Southampton City Council
August 2013 - March 2014
First job to support myself after university where I gained significant experience on transcribing notes from voices and improved my typing skills.

- Produced minutes on reports and correspondence from legal and professionals meetings, and child protection conferences within 48 hours.
- Initiated a system-based approach which helped the team to deal with demanding conflicting priorities by improving productivity and minimizing work-related stress.","rawText":"Most recently, I invested in couple of mentorship programms to further develop my skills on the market. **Brand Your Passions - Carolin Soldo** Invested in my further education to enhance my digital marketing and business training skills. Confident and knowledgeable in all aspects of starting and growing an online business. Completed a 4 month programme to learn about initial market research, customer targeting, personal branding, internet marketing, product packaging, web design and graphics, business systems, automated funnels and landing pages, Facebook ads, social media management, copywriting and writing sales letters. **Ignition Internet Business Mentorship Program - Elite Marketing Pro** Developed knowledge and expertise in digital marketing including Wordpress web design, landing pages creation, email marketing, lead generation, social media management (focused on Facebook, Instagram and LinkedIn) and graphic design. Designed and created informational products such as Ebooks that's proven to sell and increase brand awareness. Professional Work Experience is outlined below. 1. SaaS Implementation Manager | WeGift (Interim) October 2018 - November 2018 - Lead, developed and executed SaaS digital product implementation process on to WeGift platform for retail, fashion and entertainment brands. - Roadmapped 90+ client onboardings across US, UK, Canada Middle Asia and Europe. - Project managed implementations plans on Asana and Slack systems. 2. SaaS Implementation Consultant | Capita March 2018 - September 2018 - Lead client implementation projects via risk, issue identification and mitigation as part of Transition and Change within a controlled Prince2 project environment. - Managed and delivered a change programme of over 200 clients to deliver software for service legislation changes to ensure clients' compliance. - Facilitated system and product training workshops via webinars and using Power Point slides. 3. Service Delivery Consultant | You at Work May 2017 - March 2018 - Established and refined service delivery processes to improve quality and efficiency of service, primarily focusing on operational project management and quality assurance. - Developed processes around automation and removing manual processing where possible. - Conducted SaaS system testing for User Experience functionality. - Worked with Developers and IT teams by reviewing the You at Work platform via designing digital SaaS solutions. 4. Implementation Consultant | Creative Benefit Solution Ltd July 2016 - April 2017 - Managed portfolio of 56+ clients to provide implementation and pensions legislation support to new and existing clients. - Developed a project management process: - designed and created an Implementation Auto-Enrolment Project Guide Document through Excel for the purpose of providing clients with more visibility and progress on their pension schemes. 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