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Resolución de objeciones y seguimiento comercial hasta el cierre de la operación y la entrega del vehículo. Registro de la actividad comercial y seguimiento en CRM. Coordinación con los equipos internos para asegurar una experiencia de compra eficiente. Promedio de 8 ventas mensuales durante aproximadamente un año, manteniendo una comunicación cercana y orientada a la satisfacción del cliente. --- Asistente Ejecutiva Freelance | Coordinadora de Proyectos y Eventos EGCI (Escuela de Gerencia) | LATAM PAPER | Producción de Espectáculos Buenos Aires | 2016 – Actualidad Brindo asistencia ejecutiva, coordinación operativa y soporte administrativo para proyectos corporativos y producciones culturales, gestionando la planificación, logística y comunicación entre clientes, proveedores y equipos de trabajo para asegurar la correcta ejecución de cada proyecto. Principales responsabilidades y logros * Coordinación integral de eventos corporativos, congresos y espectáculos en vivo. * Organización de agendas, cronogramas y seguimiento de tareas. * Gestión de proveedores, presupuestos y servicios operativos. * Coordinación de artistas, músicos, equipos técnicos y personal de apoyo. * Planificación logística de montajes, funciones y actividades presenciales. * Gestión administrativa, documentación y seguimiento de procesos. * Atención a clientes, participantes y asistentes, asegurando una experiencia organizada y profesional. * Coordinación de venta de entradas, acreditaciones y comunicaciones previas a los eventos. * Resolución de incidencias operativas y coordinación entre las diferentes áreas involucradas. * Elaboración de informes, presentaciones y documentación de soporte para la dirección y los equipos de trabajo. --- ALGAM S.A. Responsable Ejecutiva y Administrativa 2011 – 2024 Brindé soporte ejecutivo y administrativo a la dirección de la empresa, optimizando la organización interna y asegurando el correcto funcionamiento de los procesos operativos. Principales logros: * Coordinación de agendas ejecutivas y reuniones estratégicas. * Gestión de facturación, conciliaciones y control documental. * Relación con proveedores y seguimiento administrativo. * Elaboración de informes, reportes y presentaciones. * Administración de información confidencial con alto nivel de autonomía. * Manejo de software de gestión contable y administrativa. --- Aeropuertos Argentina 2000 Secretaria Ejecutiva | Dirección de Relaciones Internacionales 2002 – 2009 Brindé asistencia ejecutiva y soporte administrativo a la Dirección de Relaciones Internacionales, coordinando la agenda de la dirección, la organización de reuniones, viajes corporativos y actividades institucionales. Actué como nexo entre la dirección, organismos nacionales e internacionales, proveedores y distintas áreas de la compañía, garantizando una gestión eficiente y confidencial de la información. Principales responsabilidades y logros Gestión integral de agendas ejecutivas, reuniones y coordinación de compromisos institucionales. Organización de viajes corporativos nacionales e internacionales, incluyendo reservas, itinerarios y logística. Coordinación de eventos institucionales, visitas protocolares y reuniones con delegaciones nacionales e internacionales. Elaboración, revisión y gestión de documentación administrativa, informes, presentaciones y comunicaciones internas. Administración y seguimiento de proveedores, órdenes de compra y procesos administrativos mediante SAP. Control y seguimiento de facturación, servicios y documentación relacionada con las operaciones de la dirección. Coordinación con distintas áreas de la organización para asegurar el cumplimiento de plazos y objetivos. 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Me especializo en apoyar a empresas, startups y profesionales que buscan eficiencia, organización y crecimiento real. ¿Qué obtienes al trabajar conmigo? ✅ Organización y eficiencia: sistemas de gestión claros, control de facturación, cobranzas y contabilidad básica. ✅ Enfoque comercial: apoyo en ventas, seguimiento de clientes, estrategias de conversión y fidelización. ✅ Gestión estratégica: estructura de procesos, análisis financiero y soporte en proyectos de expansión o nuevos negocios. ✅ Comunicación efectiva: conexión fluida con tu equipo, clientes e interesados (español e inglés). ✅ Compromiso total: proactividad, cumplimiento de plazos y mejora continua en cada proyecto. Mis pilares profesionales: ✨ Resultados concretos y medibles ✨ Atención al cliente superior ✨ Maestría en gestión de proyectos, finanzas y marketing ✨ Innovación constante adaptada a cada necesidad ✨ Trabajo colaborativo y armonioso Estoy aquí para ser tu aliada en la organización, crecimiento y éxito de tu negocio. ¡Hablemos y hagamos que tus operaciones sean más ágiles, rentables y efectivas!","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/ow/WhatsAppImage20231026at113054PM_160_160.jpeg","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/ds/WhatsAppImage20231026at113054PM_30_30.jpeg","width":30,"height":30},":original":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/hi/WhatsAppImage20231026at113054PM.jpeg","width":768,"height":1024},"profile":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/wv/WhatsAppImage20231026at113054PM_192_192.jpeg","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/571947512a050832f263283729283227/ea/WhatsAppImage20231026at113054PM_300_300.jpeg","width":300,"height":300}},"country":"CO","lastActive":"2026-07-21 17:55:33","created":"2023-10-04 12:46:40","open":0,"active":0,"completed":"0","rating":"0.00","paid":0,"verifiedPaymentMethod":true,"worker":{"id":7271626,"slug":"johanna-herrera-13","canInvite":false,"skills":{"528":{"id":528},"526":{"id":526},"607":{"id":607},"830":{"id":830},"529":{"id":529},"530":{"id":530},"615":{"id":615},"610":{"id":610},"593":{"id":593},"907":{"id":907},"599":{"id":599},"597":{"id":597},"521":{"id":521},"514":{"id":514},"518":{"id":518},"525":{"id":525}},"history":"Especialista en Financiación de Coches / Gestión de Operaciones Financieras Responsable de la gestión integral de operaciones de financiación de coches, liderando el proceso desde la recepción documental del cliente hasta el desembolso final del crédito, garantizando la viabilidad financiera, rentabilidad de la operación y cumplimiento de condiciones comerciales de la empresa. Funciones principales: -Análisis y estructuración de operaciones de financiación con enfoque en maximizar la rentabilidad de cada negocio mediante evaluación de plazo, TIN, seguros y condiciones financieras aplicables. Gestión integral del expediente de financiación desde la recepción y validación documental hasta la aprobación y desembolso del crédito. -Ingreso y seguimiento de solicitudes de estudio crediticio ante distintas entidades financieras. Interlocución y negociación operativa con entidades como Confia, Santander, Lendrock, Cofidis, BBVA, Sofinco y Sabadell. -Definición de estrategia financiera para cada operación buscando optimizar aprobación, condiciones para el cliente y margen para la empresa. -Seguimiento continuo de expedientes y subsanación de incidencias documentales/comerciales hasta cierre exitoso de la operación. -Coordinación con comerciales, clientes y financieras para garantizar fluidez y cumplimiento en cada fase del proceso. -Control y seguimiento de indicadores operativos y financieros de gestión. Responsable administrativa y financiera en MGBC - Remoto(septiembre de 2023 - julio 2.025): Forme parte del equipo de un club empresarial, una comunidad exclusiva para empresarios e inversionistas de alto nivel en EE.UU. y Europa. Mis principales funciones combinan áreas estratégicas, comerciales y administrativas: Estrategia y Marketing: desarrollo e implementación de campañas digitales, creación de calendarios de contenido estratégico (Instagram, LinkedIn, Newsletters, revista), elaboración de guiones, copies y CTAs en español e inglés, posicionamiento de membresías y programas de aceleración. Gestión Comercial: seguimiento de clientes, emisión de facturas, gestión de cobros, control de cuentas por cobrar y soporte en procesos de venta de membresías y servicios. Administración y Finanzas: organización de la contabilidad del club, registro de ingresos y egresos, elaboración de reportes financieros internos, análisis de negocios, y apoyo en procesos de reclutamiento y selección de personal, incluyendo filtrado de perfiles y coordinación de entrevistas para roles administrativos y operativos. Estrategia de Negocios: estructuración de buyer personas, definición de mensajes clave para públicos de alto perfil, análisis de KPIs comerciales y de marketing, y colaboración directa con la dirección en proyectos de expansión internacional. Eventos y Programas: coordinación de eventos premium, diplomados, actividades de networking y programas de soft landing para empresarios internacionales. Asistente Virtual en ChexLogistics (enero de 2022 - septiembre de 2023): Gestión de Contactos: Uso y manejo eficiente de CRM para actualizar y mantener organizada la información de clientes, prospectos y proveedores. Organización y Gestión de Proyectos: Uso experto de Notion para planificar y coordinar tareas. Control y Gestión del Tiempo: Implementación de Toggl para optimizar las horas trabajadas. Análisis y Estrategia Comercial: Evaluación de tendencias del mercado para informar las estrategias. Relaciones con Clientes y Proveedores: Establecimiento y consolidación de vínculos con clientes y leads, acompañado de una gestión efectiva de comunicaciones y respuestas a través de diversos canales, incluyendo redes sociales. Iniciativas Digitales y Marketing: Liderazgo en campañas estratégicas de marketing digital. Diseño y Ejecución de Planes de Negocio: Participación activa desde la concepción de una idea de negocio hasta su implementación. Apoyo en la evaluación, diseño del plan de negocio, análisis financiero y puesta en marcha, garantizando una visión estratégica y detallada en cada etapa del proceso. Manejo de Presupuestos: Ayuda en la elaboración y seguimiento de presupuestos. Asistente Comercial en Zumwork (junio de 2014 - diciembre de 2021): Optimizar procesos y estrategias comerciales. Fidelizar clientes clave y mantener relaciones duraderas. Coordinar con socios y clientes para una comunicación efectiva. Analizar el mercado para identificar oportunidades y riesgos. Contribuir a tácticas de ventas rentables. Identificar prospectos de negocio. Dar soporte al equipo de ventas. Seguimiento y actualización de KPIs para evaluar el éxito comercial. Asistente de gerencia en Chemical Transportes (enero de 2012 - mayo de 2014): Realizar análisis financiero y evaluar proyectos de inversión. Participar en la evaluación y ejecución de proyectos. Elaborar indicadores de gestión. Garantizar el cumplimiento de indicadores. Manejar el presupuesto de gerencia. Seguimiento de ventas y análisis de resultados. Colaborar en estrategias comerciales. ¿Necesitas una mano de confianza para llevar tu negocio en línea al siguiente nivel? ¡Estás en el lugar correcto! Puedo ofrecerte un conjunto de servicios versátiles que te liberarán para que puedas concentrarte en lo que más importa: hacer crecer tu negocio. Según mi experiencia puedo ayudarte en: Atención al Cliente de Primera Clase: Ofrezco soporte excepcional a tus clientes a través de diversos canales, garantizando que sus preguntas sean respondidas y sus preocupaciones resueltas con profesionalismo y amabilidad. Gestiono tu CRM. Gestión de Comunicación Eficiente: Organizo tu correo electrónico, programo citas y gestiono tu calendario para que tengas un flujo de trabajo impecable y puedas aprovechar al máximo tu tiempo. Dominio en Redes Sociales: Impulso tu presencia en línea gestionando tus perfiles de redes sociales, creando contenido atractivo y midiendo el impacto de tus estrategias. Gestión de Proyectos Ágil: Colaboro activamente en la coordinación y seguimiento de tus proyectos, garantizando que se completen en tiempo y forma. Investigación Inteligente: Realizo investigaciones en línea para proporcionarte información relevante y análisis que respalden tus decisiones empresariales. Precisión en Documentación: Transformo grabaciones de audio o video en textos claros y precisos, y gestiono datos con atención meticulosa. Creo presentaciones y documentos. Soporte Financiero Integral: Desde tareas contables hasta análisis financiero y control de gastos, te ayudo a mantener tus finanzas en orden. Escritura Creativa y Profesional: Creo contenido a medida que refleja la voz y visión de tu negocio, desde blogs hasta informes y copias publicitarias impactantes. Asistencia Legal y de RRHH: Brindo apoyo tanto en tareas legales como en la gestión de recursos humanos, asegurando que estés cumpliendo con todas las regulaciones y optimizando tus operaciones. Eventos Exitosos: Planifico y organizo eventos y seminarios que dejan una impresión duradera en tus clientes y socios. Impulso de Ventas Efectivo: Realizo seguimiento de leads, hago llamadas de ventas y gestiono tus procesos de ventas, todo mientras mantengo un registro meticuloso en tu CRM. Control de Inventarios: Administro y registro tus inventarios, garantizando la precisión de los datos para una gestión eficaz. Estoy comprometida en ayudarte a tener éxito en tu negocio. Con mi experiencia y dedicación, puedes confiar en que tus tareas estarán en buenas manos. ¡Contáctame hoy mismo y hablemos sobre cómo puedo ayudarte a alcanzar tus metas empresariales!","rating":5,"ranking":100,"position":{"position":"bronze","next":{"name":"Silver","next":"gold","description":"Silver es el tercer nivel de Workana. Vas por buen camino. Mantente activo y cumple los requisitos para seguir creciendo. Ten en cuenta: ingresos, calificaciones y clientes satisfechos. Leer más","explain":"Un freelancer Silver es un profesional con un historial de más de 2 clientes satisfechos. Esto significa que ya tiene sus primeras estrellas y su carrera profesional en Workana comenzó muy bien. No olvides chequear su perfil para saber más sobre su reputación. Leer más"},"name":"Bronze","description":"Bronze es el segundo nivel de Workana. Reputación, actividad y éxito son claves. Realiza buenas propuestas, suma calificaciones positivas y aumenta tus ingresos para acceder a mejores beneficios. Vas por buen camino, sigue creciendo. Leer más","explain":"Este es el segundo nivel. Implica que el freelancer ya completó al menos un proyecto con buena calificación en Workana y está listo para seguir trabajando. Revisa su perfil para conocer más a fondo todas sus habilidades. 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D.","tagline":null,"companyDescription":"Atuo com serviços administrativos, financeiros, acadêmicos e de automação, ajudando empresas, profissionais e estudantes a organizar informações, otimizar rotinas e desenvolver documentos, controles e soluções com clareza, padronização e qualidade. Sou formado em Gestão Empresarial pela FATEC, com MBA em Gestão de Processos e duas pós-graduações na área da saúde. Integro o Conselho Científico da Revista Interface Tecnológica, vinculada à FATEC, atuando na avaliação técnica e metodológica de artigos submetidos para publicação. Na área acadêmica, tenho experiência com escrita, revisão, estruturação e normalização de TCCs, artigos científicos, projetos de pesquisa e outros trabalhos acadêmicos. Sou autor de três artigos publicados, sendo um na Revista Interface Tecnológica e dois na Revista Eletrônica da Escola Judicial do TRT da 6ª Região. Mantenho minha produção e trajetória acadêmica organizadas no Currículo Lattes, ORCID e Google Acadêmico. Como posso ajudar: • Elaboração e automação de planilhas em Excel e Google Sheets • Controle financeiro, fluxo de caixa, organização e tratamento de dados • Criação de dashboards, relatórios gerenciais e indicadores • Automações com VBA, macros e Python para otimização de rotinas • Organização administrativa e padronização de documentos e processos • Formatação, revisão e adequação de TCCs, artigos e trabalhos acadêmicos conforme as normas ABNT • Estruturação de trabalhos em Overleaf e LaTeX • Atualização de Currículo Lattes e ORCID • Conversão, organização e estruturação de arquivos e documentos Tenho experiência prática com análise de dados, controle de processos, documentação técnica, revisão acadêmica e desenvolvimento de soluções administrativas. 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Atuei na Prefeitura de Catanduva, em funções ligadas à gestão administrativa e financeira da Secretaria Municipal de Saúde, com experiência em controle orçamentário, análise de despesas, acompanhamento de contratos, organização de processos, apoio a licitações, relatórios técnicos e suporte à tomada de decisão da gestão pública. Posteriormente, integrei a equipe do Hospital Mahatma Gandhi, Organização Social de Saúde responsável pela gestão de serviços públicos, onde atuei nas áreas de prestação de contas, controladoria e contratos. Desenvolvi atividades relacionadas ao controle financeiro, análise de custos, fluxo de caixa, relatórios gerenciais, acompanhamento orçamentário, gestão documental, padronização de processos e apoio a auditorias. Atualmente, atuo como consultor em gestão administrativa e financeira, prestando serviços para organizações públicas, entidades do terceiro setor e empresas privadas. Entre as atividades desenvolvidas estão elaboração de relatórios financeiros, prestação de contas mensal, organização de rotinas administrativas, análise de despesas, diagnóstico de processos, planejamento financeiro, controle documental e proposição de melhorias operacionais. Também desenvolvo soluções em Excel, Google Sheets, automações com VBA e Python, dashboards, relatórios gerenciais e organização de dados, sempre com foco em clareza, eficiência, controle e melhoria dos processos internos. Principais áreas de atuação: gestão administrativa, gestão financeira, prestação de contas, controle orçamentário, Excel avançado, Google Sheets, automação de planilhas, relatórios gerenciais, análise documental, contratos, compliance, gestão pública, terceiro setor e melhoria de processos.","rating":5,"ranking":123,"position":{"position":"hero","next":null,"name":"Hero","description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. 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