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Comercializadora de Perfumes de Marca (Hugo BOSS, GUCCI, D&G, MONT BLANC, LACOSTE, ELIZABETH ARDEN)

Desempañando el cargo de Administrador de IT

•    Elaboración de Procesos, mapeos, procedimientos y políticas así como el cumplimiento de las mismas
•    Compras de insumos de tecnología e infraestructura con un presupuesto de 2.8 millones de pesos
•    Realizar detalle de Facturación vs Tarificador vs Proveedor y hacer cumplir con los contratos y tarifas establecidas
•    Trato y seguimiento directo de la operación con los proveedores de Toshiba, CIT, HP, DELL, TELMEX, TELCEL, IUSACELL, Alestra, etc.
•    Cambio de la red telefónica de Alestra a Telmex generando un ahorro de 14% en la facturación y mejora en los niveles de servicio
•    Monitoreo de los indicadores de desempeño del área (Key Performance Indicators - KPI )
•    Asegurar el cumplimiento del presupuesto correspondiente a las Telecomunicaciones de todas las áreas
•    Administración de 50 líneas de smartphone (BB, iPhone, Android), BAM , iPad´s, ahorramos 126,000 pesos en el año
•    Reducción de 96 impresoras a 17 multifuncionales generando un ahorro de 250,000 al año mediante un contrato corporativo con Toshiba
•    Generación de una política para el uso de la telefonía celular y Fija que dio como resultado una reducción en los gastos de la empresa en 126,000 pesos en el año
•    Soporte a líneas móviles (requerimientos (ABC), configuraciones.
Realizar Proceso de facturación recepción de facturas, Órdenes de Compra hasta su pago
•    Auditorías a contratos de servicios con proveedores, controles internos para mejores prácticas en el gasto del negocio así como la auditoria a facturas análisis de costos y consumos (facturación y desvíos).
Desarrollo del proceso para el control de los Inventarios de equipos de tecnología.
•    Control y elaboración de presupuesto del área, así como la presentación de ahorros vs Buget

ROCHE SERVICIOS DE MEXICO
Farmacéutica

Desempañando el cargo de Coordinador de Telefonía ( BPO )

•    Administrando el área de Telecomunicaciones de la empresa con la tarea de realizar ahorros en estos rubros donde logramos el 20 % de la facturación de esta área.
•    Administración de 900 líneas de smartphone (BB y iPhone) 300 celular, 150 BAM y 500 Ipad.
•    Administración de conmutador con 1800 extensiones (Tarificador y CDR´s) depurando más de 100 extensiones que solo causaban extras a los consumos de telefonía fija.
•    Como líder de proyecto eliminando BAM´S y entregar Smartphone y así eliminar duplicidad de gasto
•    Auditorias, consultoría y análisis de costos y consumos (facturación y desvíos) logrando un ahorro del 20% de la facturación anual.
•    Soporte a líneas móviles (requerimientos (ABC), configuraciones.
•    Cumplimiento de Métricas con niveles de Servicio basados en la cultura ITIL.
•    Elaboración y cumplimiento de Procesos.
•    Auditorías a contratos de servicios con proveedores, controles internos para mejores prácticas en el gasto del negocio.
•    Inventarios de Activos.
•    Presentación de presupuestos y ahorros vs Buget
•    Implementación de nuevos Proyectos en la mejora de tecnología y optimización de gasto.
•    Administración del área de Networking (Memorias técnicas, cableado estructurado, actualizaciones de datos en Intertel, Conectividad de Nodos, depuración y activación de extensiones, verificación de acces point (Wi-Fi), identificación de líneas directas o ID de proveedores, verificación de equipo para conferencias y videoconferencias).

PLAY TELECOM SA de CV
Empresa de Administración de las Telecomunicaciones

Desempeñando el cargo de Gerente de Administración y Operaciones

•    Compras de insumos de toda la oficina con un presupuesto de 4.5 millones de pesos
•    Realizar detalle de Facturación vs Tarificador vs Proveedor y hacer cumplir con los contratos y tarifas establecidas
•    Trato y seguimiento directo de la operación con los proveedores de NEXTEL, METRORED, BESTEL, , TELMEX, TELCEL, IUSACELL, Alestra, etc.
•    Administración de 3500 líneas de smartphone (BB y iPhone) 1000 celulares, 800 BAM 300 Nextel.
•    Administración de conmutador de Voz IP con 5000 extensiones.
•    Cambio de la red telefónica generando un ahorros a las empresas de 16% en la facturación y mejora en los niveles de servicio
•    Portabilidades y cesiones de (líneas móviles, fijas y enlaces).
•    Administración de enlaces dedicados a nivel nacional.
•    Consultoría y análisis de costos y consumos donde el principal objetivo era el ahorro en el gasto.
•    Elaboración y cumplimiento de Procesos.
•    Soporte a líneas móviles y enlaces dedicados (requerimientos (ABC) 24x7x365, configuraciones.
•    Negociación con proveedores para obtener mejores tarifas y nuevos servicios.
•    Administración del almacén, activos fijos, control de inventarios.
•    Manejo de compras y requisiciones (recursos, insumos e importación de materiales).
•    Cuentas por pagar y facturación.
•    Administración en general de oficinas","rawText":"Antera SA de CV Comercializadora de Perfumes de Marca (Hugo BOSS, GUCCI, D&G, MONT BLANC, LACOSTE, ELIZABETH ARDEN) Desempañando el cargo de Administrador de IT • Elaboración de Procesos, mapeos, procedimientos y políticas así como el cumplimiento de las mismas • Compras de insumos de tecnología e infraestructura con un presupuesto de 2.8 millones de pesos • Realizar detalle de Facturación vs Tarificador vs Proveedor y hacer cumplir con los contratos y tarifas establecidas • Trato y seguimiento directo de la operación con los proveedores de Toshiba, CIT, HP, DELL, TELMEX, TELCEL, IUSACELL, Alestra, etc. • Cambio de la red telefónica de Alestra a Telmex generando un ahorro de 14% en la facturación y mejora en los niveles de servicio • Monitoreo de los indicadores de desempeño del área (Key Performance Indicators - KPI ) • Asegurar el cumplimiento del presupuesto correspondiente a las Telecomunicaciones de todas las áreas • Administración de 50 líneas de smartphone (BB, iPhone, Android), BAM , iPad´s, ahorramos 126,000 pesos en el año • Reducción de 96 impresoras a 17 multifuncionales generando un ahorro de 250,000 al año mediante un contrato corporativo con Toshiba • Generación de una política para el uso de la telefonía celular y Fija que dio como resultado una reducción en los gastos de la empresa en 126,000 pesos en el año • Soporte a líneas móviles (requerimientos (ABC), configuraciones. Realizar Proceso de facturación recepción de facturas, Órdenes de Compra hasta su pago • Auditorías a contratos de servicios con proveedores, controles internos para mejores prácticas en el gasto del negocio así como la auditoria a facturas análisis de costos y consumos (facturación y desvíos). Desarrollo del proceso para el control de los Inventarios de equipos de tecnología. • Control y elaboración de presupuesto del área, así como la presentación de ahorros vs Buget ROCHE SERVICIOS DE MEXICO Farmacéutica Desempañando el cargo de Coordinador de Telefonía ( BPO ) • Administrando el área de Telecomunicaciones de la empresa con la tarea de realizar ahorros en estos rubros donde logramos el 20 % de la facturación de esta área. • Administración de 900 líneas de smartphone (BB y iPhone) 300 celular, 150 BAM y 500 Ipad. • Administración de conmutador con 1800 extensiones (Tarificador y CDR´s) depurando más de 100 extensiones que solo causaban extras a los consumos de telefonía fija. • Como líder de proyecto eliminando BAM´S y entregar Smartphone y así eliminar duplicidad de gasto • Auditorias, consultoría y análisis de costos y consumos (facturación y desvíos) logrando un ahorro del 20% de la facturación anual. • Soporte a líneas móviles (requerimientos (ABC), configuraciones. • Cumplimiento de Métricas con niveles de Servicio basados en la cultura ITIL. • Elaboración y cumplimiento de Procesos. • Auditorías a contratos de servicios con proveedores, controles internos para mejores prácticas en el gasto del negocio. • Inventarios de Activos. • Presentación de presupuestos y ahorros vs Buget • Implementación de nuevos Proyectos en la mejora de tecnología y optimización de gasto. • Administración del área de Networking (Memorias técnicas, cableado estructurado, actualizaciones de datos en Intertel, Conectividad de Nodos, depuración y activación de extensiones, verificación de acces point (Wi-Fi), identificación de líneas directas o ID de proveedores, verificación de equipo para conferencias y videoconferencias). 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