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Cargo: Asistente de gerencia
Principales funciones: Armado y envió de presupuestos. Armado de agenda de la gerencia. Coordinación de entrevistas. Coordinación de Ingresos y egresos de AT. Carga de facturas en el sistema contable. Carga de hs trabajadas por los AT en el sistema. Manejo de caja chica. Armado de estadísticas a nivel gerencial. Atención telefónica. Envió de documentación correspondiente a las distintas obras sociales. Seguimiento de pagos pendientes a la fundación. Seguimiento de documentación entregada mensualmente por los AT.
Nivel de reporte: Gerencia.

02.2015 – 12.2017| Sanico S.A.
Sanico es una empresa importadora y representante de la firma de equipos industriales austriacos Anton-Paar y Petrotest, entre otras marcas reconocidas.
Cuenta con un sector de servicio técnico y un sector comercial
Cargo: Asistente de gerencia / servicio técnico
Principales funciones: Armado y manejo de agenda de servicio técnico. Confección y envió de presupuestos. Control de órdenes de compra. Control de rendición de gastos. Solicitud de pasajes y reserva de hospedaje. Informes mensuales a nivel gerencial. Actualización diara de planilla Excel de mantenimientos de equipos. Envío de encuestas de satisfacción al cliente. Manejo de reclamos. Envío de documentación para el ingreso a distintas plantas. Seguimiento de casos abiertos hasta el cierre
Nivel de reporte: Gerente de Servicio Técnico.

05.2004 – 08.2014 | Productos Roche SAQeI
Cargo: Asistente del departamento de Atención al Cliente
Principales funciones: Atención telefónica de clientes. Carga de casos al sistema CRM. Ingreso de los trabajos realizados por profesionales externos al sistema. Manejo de agenda de colaboradores de segunda línea (ingenieros y bioquímicos). Estadística de casos abiertos y de llamados. Encuestas de satisfacción al cliente. Armado de informes a nivel gerencial. Manejo de reclamos. Carga de facturas en el sistema SAP. Control de rendición de gastos. Solicitud de pasajes y reserva de hospedaje. Coordinación de entrenamientos del área y reuniones con distribuidores.
Logro. Obtener la responsabilidad de tener personal a cargo, gestionando sus tareas diarias y brindándoles capacitación constante.
Personal a cargo: 3 empleados.
Nivel de reporte: Gerente de Servicio Técnico.

08.2003 – 05.2004 | GRD Leather
Cargo: Asistente de Servicio Técnico
Principales funciones: Soporte técnico y capacitación a usuarios finales. Diseño y generación de reportes gerenciales con la herramienta Crystal Report. Administración del sistema de registro e identificación del personal. Responsable de sistema de resguardo y back up de la compañía y plan de contingencia. Soporte administrativo. Manejo de Agenda.

03.1999 – 08.2003 | Equipo S.A.
Cargo: Asistente
Principales funciones: Responsable de pago a proveedores. Manejo de caja chica. Organización de eventos. Agenda de la dirección de la empresa. Atención telefónica de clientes. Reserva de salas. Armado de minutas. Soporte administrativo a las distintas áreas.","rawText":"03.2018 – Actualidad| FUNDAT - (home office) Cargo: Asistente de gerencia Principales funciones: Armado y envió de presupuestos. Armado de agenda de la gerencia. Coordinación de entrevistas. Coordinación de Ingresos y egresos de AT. Carga de facturas en el sistema contable. Carga de hs trabajadas por los AT en el sistema. Manejo de caja chica. Armado de estadísticas a nivel gerencial. Atención telefónica. Envió de documentación correspondiente a las distintas obras sociales. Seguimiento de pagos pendientes a la fundación. Seguimiento de documentación entregada mensualmente por los AT. Nivel de reporte: Gerencia. 02.2015 – 12.2017| Sanico S.A. 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Ingreso de los trabajos realizados por profesionales externos al sistema. Manejo de agenda de colaboradores de segunda línea (ingenieros y bioquímicos). Estadística de casos abiertos y de llamados. Encuestas de satisfacción al cliente. Armado de informes a nivel gerencial. Manejo de reclamos. Carga de facturas en el sistema SAP. Control de rendición de gastos. Solicitud de pasajes y reserva de hospedaje. Coordinación de entrenamientos del área y reuniones con distribuidores. Logro. Obtener la responsabilidad de tener personal a cargo, gestionando sus tareas diarias y brindándoles capacitación constante. Personal a cargo: 3 empleados. Nivel de reporte: Gerente de Servicio Técnico. 08.2003 – 05.2004 | GRD Leather Cargo: Asistente de Servicio Técnico Principales funciones: Soporte técnico y capacitación a usuarios finales. Diseño y generación de reportes gerenciales con la herramienta Crystal Report. Administración del sistema de registro e identificación del personal. 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