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Experiência em gestão de serviços de TI, utilizando as boas práticas da ITIL; elaboração de estratégias e procedimentos de contingências, visando à segurança a níveis de dados, acessos, auditorias e a continuidade dos Sistemas de Informação.","rawText":"Vivência na gestão de tecnologia da informação, envolvendo a elaboração e coordenação de projetos estratégicos e de grande porte no setor público, nas áreas de infraestrutura de TI, Business Intelligence e Sistema Integrado de Gestão; habilidade em negociação com consultorias e fornecedores para desenvolvimento de projetos, alocação de recursos e aquisição de produtos. Experiência em gestão de serviços de TI, utilizando as boas práticas da ITIL; elaboração de estratégias e procedimentos de contingências, visando à segurança a níveis de dados, acessos, auditorias e a continuidade dos Sistemas de Informação.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/cf0d83803a3fdb669957aa707b290064/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"TELCO DO BRASIL Fev/12 a Atual

//Empresa do segmento de Call Center, estabelecida há 16 anos no mercado, com localização no Rio de Janeiro, Brasília e Florianópolis e faturamento anual de R$ 22 milhões.//

Diretor de Tecnologia da Informação

Responsável por implementar modelo de Governança de TI, visando contribuir com os principais objetivos de negócio da empresa, e implementação de toda a infraestrutura física, lógica e de segurança, incluíndo o Data Center e telefonia IP, projetada para atender à Telco do Brasil, no Edital do BNDES.

SEEDUC – Secretaria de Estado de Educação do RJ Jan/09 a Jan/12

Diretor de Gestão de Tecnologia da Informação e Produção

À frente da Diretoria de Gestão de TI e como principais atribuições:
Análise e acompanhamento das demandas definidas em conjunto com as áreas de negócio;
Atuação como interlocutor entre a TI e demais áreas da SEEDUC a fim de garantir a entrega de produtos/serviços de acordo com o solicitado/palnejado, otimizando e racionalizando os recursos de TI;
Priorização dos níveis de serviços baseados em critérios de maior retorno aos objetivos estratégicos da SEEDUC;
Análise dos riscos associados aos serviços de TI, principalmente os que causam impacto político, evitando a exposição negativa da SEEDUC;
Avaliação e aceitação dos novos sistemas em operação em conformidade com as normas e padrões estabelecidos;
Garantia do funcionamento dos sistemas no ambiente de produção com níveis de serviços estabelecidos;
Realização, em consonância com as diretrizes aprovadas pela SEEDUC, de estudo prévio de viabilidade e de exequibilidade de desenvolvimento, contratação e manutenção das soluções de sistemas de informação.

Durante o período de gestão da área de TI, atuei interinamente como Superintendente de Tecnologia da Informação por três meses, respondendo também pelas diretorias de infraestrutura e sistemas.

Coordenador do Escritório de Gerenciamento de Projetos – EGP

Responsável pelo portfólio de projetos de Tecnologia da Informação, voltados para atender a Sede da SEEDUC, 15 Regionais, 1.500 escolas, 3.000 Diretores, 55.000 Professores e 1 milhão de alunos.

O principal programa deste portfólio é o Conexão Educação, composto pelos projetos de conectividade e infraestrutura de TI, equipamentos computacionais e sistema integrado de gestão acadêmica e administrativa da rede estadual de ensino, cujo investimento foi na ordem de R$ 100 milhões.

Para o gerenciamento de portfólio foi implementado o Project Web Access (PWA), com dashboard para acompanhamento executivo sobre o status, riscos, custos e prazos dos projetos.

//Demais projetos estratégicos://

- Correio@Escola

Provimento de contas de e-mails na plataforma Live@Edu, Microsoft, para os 55 mil professores e 1 milhão de alunos, transformando-se na segunda maior conta de e-mails corporativos da solução Microsoft.

- UCA – Um Computador por Aluno

Este projeto vem de uma iniciativa do Governo Federal para fornecer um computador portátil, na modalidade classmate pc, para cada aluno da rede estadual de ensino a fim de promover a inclusão digital dos alunos da rede público. O escopo deste projeto foi equipar todas as salas de aula de 8 escolas da rede.

- Cisco IT Essentials

Projeto realizado em parceria com a Cisco Academy para implantar em algumas escolas da rede, centro autorizado em certificação Cisco IT Essentials, incluindo a formação e estágio para os alunos da rede estadual matriculados.

PRODERJ – Centro de Tecnologia da Informação e Comunicação do RJ

Set/07 a Dez/08

Gerente de Projetos

Autor do projeto de implantação de Service Desk ITIL, alinhado à Governança de TIC do Governo do Estado do Rio de Janeiro, visando trazer qualidade e excelência no atendimento aos Órgãos e Secretarias do Governo e disseminando a cultura de melhores práticas de TIC no Estado. Para tanto, realizamos fóruns bimestrais com todos os assessores de informática.

Gerenciamento de mais 03 (três) projetos para o Estado: O projeto do Governo Federal de levar banda larga para todas as escolas estaduais até 2010, o programa de matrícula 2009 totalmente informatizada e o projeto Portal IntraGOV (Business Intelligence) principal ferramenta para extrair informações estratégicas para os gestores do Governo, nas áreas de Segurança Pública, Secretaria de Governo e Educação.

Gerente de Rede e Telecomunicações

Responsável pela gerência de rede e telecomunicações do Data Center e Backbone Proderj, unidades Centro e Maracanã, que provê serviços de tecnologia da informação e infra-estrutura aos órgãos da administração ou fundações do Governo do Estado do Rio de Janeiro, abrangendo 92 municípios.

Principais atividades e ferramentas de gerenciamento:

- Gerenciamento de Servidores HP, Dell, IBM, Unisys e Itautec;

- Gerenciamento de Storage Hitachi Thunder 9570;

- Gerenciamento de Fitoteca Sun Storagetek L80;

- Gerenciamento de 320 links de internet com a operadora Oi (de 128Kbps a 100Mbps);

- Gerenciamento do tráfego de rede local com mais de 30.000 estações de trabalho;

- Monitoramento de link com as ferramentas HP Open View NNM e Nagios;

- Gerenciamento de Roteadores Cisco 3600, 3800, 7100 e 7500;

- Gerenciamento de Switches Cisco 2900, 2950, 3750 e 6500;

- Gerenciamento de rede local com Cisco Works LMS 2.5;

- Gerenciamento de segurança com Checkpoint VPN-1, Web Intelligence e Interspect;

- Responsável pelo projeto e implementação de Service Desk ITIL para atender aos clientes internos (Proderj) e externos (Bancos e Instituições Financeiras – 125, Governo Estadual – 183, Governo Federal – 6 e Governo Municipal – 200).","rawText":"TELCO DO BRASIL Fev/12 a Atual //Empresa do segmento de Call Center, estabelecida há 16 anos no mercado, com localização no Rio de Janeiro, Brasília e Florianópolis e faturamento anual de R$ 22 milhões.// Diretor de Tecnologia da Informação Responsável por implementar modelo de Governança de TI, visando contribuir com os principais objetivos de negócio da empresa, e implementação de toda a infraestrutura física, lógica e de segurança, incluíndo o Data Center e telefonia IP, projetada para atender à Telco do Brasil, no Edital do BNDES. SEEDUC – Secretaria de Estado de Educação do RJ Jan/09 a Jan/12 Diretor de Gestão de Tecnologia da Informação e Produção            À frente da Diretoria de Gestão de TI e como principais atribuições: Análise e acompanhamento das demandas definidas em conjunto com as áreas de negócio; Atuação como interlocutor entre a TI e demais áreas da SEEDUC a fim de garantir a entrega de produtos/serviços de acordo com o solicitado/palnejado, otimizando e racionalizando os recursos de TI; Priorização dos níveis de serviços baseados em critérios de maior retorno aos objetivos estratégicos da SEEDUC; Análise dos riscos associados aos serviços de TI, principalmente os que causam impacto político, evitando a exposição negativa da SEEDUC; Avaliação e aceitação dos novos sistemas em operação em conformidade com as normas e padrões estabelecidos; Garantia do funcionamento dos sistemas no ambiente de produção com níveis de serviços estabelecidos; Realização, em consonância com as diretrizes aprovadas pela SEEDUC, de estudo prévio de viabilidade e de exequibilidade de desenvolvimento, contratação e manutenção das soluções de sistemas de informação. Durante o período de gestão da área de TI, atuei interinamente como Superintendente de Tecnologia da Informação por três meses, respondendo também pelas diretorias de infraestrutura e sistemas. Coordenador do Escritório de Gerenciamento de Projetos – EGP     Responsável pelo portfólio de projetos de Tecnologia da Informação, voltados para atender a Sede da SEEDUC, 15 Regionais, 1.500 escolas, 3.000 Diretores, 55.000 Professores e 1 milhão de alunos. O principal programa deste portfólio é o Conexão Educação, composto pelos projetos de conectividade e infraestrutura de TI, equipamentos computacionais e sistema integrado de gestão acadêmica e administrativa da rede estadual de ensino, cujo investimento foi na ordem de R$ 100 milhões. Para o gerenciamento de portfólio foi implementado o Project Web Access (PWA), com dashboard para acompanhamento executivo sobre o status, riscos, custos e prazos dos projetos. //Demais projetos estratégicos:// - Correio@Escola Provimento de contas de e-mails na plataforma Live@Edu, Microsoft, para os 55 mil professores e 1 milhão de alunos, transformando-se na segunda maior conta de e-mails corporativos da solução Microsoft. - UCA – Um Computador por Aluno Este projeto vem de uma iniciativa do Governo Federal para fornecer um computador portátil, na modalidade classmate pc, para cada aluno da rede estadual de ensino a fim de promover a inclusão digital dos alunos da rede público. O escopo deste projeto foi equipar todas as salas de aula de 8 escolas da rede. - Cisco IT Essentials Projeto realizado em parceria com a Cisco Academy para implantar em algumas escolas da rede, centro autorizado em certificação Cisco IT Essentials, incluindo a formação e estágio para os alunos da rede estadual matriculados. PRODERJ – Centro de Tecnologia da Informação e Comunicação do RJ Set/07 a Dez/08 Gerente de Projetos Autor do projeto de implantação de Service Desk ITIL, alinhado à Governança de TIC do Governo do Estado do Rio de Janeiro, visando trazer qualidade e excelência no atendimento aos Órgãos e Secretarias do Governo e disseminando a cultura de melhores práticas de TIC no Estado. Para tanto, realizamos fóruns bimestrais com todos os assessores de informática. Gerenciamento de mais 03 (três) projetos para o Estado: O projeto do Governo Federal de levar banda larga para todas as escolas estaduais até 2010, o programa de matrícula 2009 totalmente informatizada e o projeto Portal IntraGOV (Business Intelligence) principal ferramenta para extrair informações estratégicas para os gestores do Governo, nas áreas de Segurança Pública, Secretaria de Governo e Educação. Gerente de Rede e Telecomunicações Responsável pela gerência de rede e telecomunicações do Data Center e Backbone Proderj, unidades Centro e Maracanã, que provê serviços de tecnologia da informação e infra-estrutura aos órgãos da administração ou fundações do Governo do Estado do Rio de Janeiro, abrangendo 92 municípios. 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