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Cuento con el equipamiento necesario para trabajar desde mi domicilio: Computador con conexión a internet banda ancha, teléfono móvil, Skype instalado, cintillo telefónico, impresora, scanner, cámara web y otros.

Resido en Chile, tengo muchos deseos de trabajar y aprender, y considero que seré un aporte de gran valor para quien contrate mis servicios. Mi disponibilidad es inmediata.","rawText":"Soy Secretaria Ejecutiva titulada, digito al tacto con rapidez y poseo experiencia en el área administrativa y como teleoperadora de call center, modalidades presencial y teletrabajo. Cuento con el equipamiento necesario para trabajar desde mi domicilio: Computador con conexión a internet banda ancha, teléfono móvil, Skype instalado, cintillo telefónico, impresora, scanner, cámara web y otros. Resido en Chile, tengo muchos deseos de trabajar y aprender, y considero que seré un aporte de gran valor para quien contrate mis servicios. Mi disponibilidad es inmediata.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/daaabfa41360f5fd271d1fa8ca2fc0b0/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"ene-2018 / jul-2020 Asistente Gestión de Facturas y Servicio al Cliente – Viaimport – Chile / Teletrabajo
Se realizan gestiones de cobranza de facturas pendientes y/u ofrecidas a empresas de Factoring, vía telefónica y correo electrónico, utilizando el software de facturación electrónica en línea Nubox.

oct-2018 / may-2019 Ejecutiva Telefónica de Ventas – PuntoGPS – Chile / Teletrabajo
Se realizan televentas de servicio de rastreo GPS para vehículos.

may-2018 / nov-2018 Asistente de Soporte Estudiantil – NSCA Spain – España / Teletrabajo
Se atiende y brinda soporte vía chat y correo electrónico a estudiantes actuales e interesados en formarse y recibir las certificaciones internacionales de Entrenador Personal (NSCA-CPT), y de Especialista en Entrenamiento de la Fuerza y Acondicionamiento (CSCS), aclarando sus dudas e incentivando su inscripción. Se utiliza sistema CRM.

dic-2017 / mar-2018 Asistente de Ventas y Administrativa Virtual - Zona Verde – Chile / Teletrabajo
Se confeccionan y envían por correo electrónico, presupuestos solicitados por clientes a través del sitio web de la empresa.

mar-2016 / ago-2017 Agente de Ventas y Soporte al Cliente - Academia Virtualianet – Argentina / Teletrabajo
Venta, Atención y Soporte de clientes y potenciales clientes, vía telefónica, correo electrónico y Facebook.
Gestión de Prácticas Profesionales de alumnos de la Academia.

nov-2014 / noviembre-2015 Ejecutiva Atención al Cliente vía Telefónica y Chat, Brandpaper – Chile / Teletrabajo
Atención telefónica de clientes y vía chat, desde casa.

nov-2014 / octubre-2015 Captadora Telefónica de Clientes / Prospectora / Account Manager, Talentous – España / Teletrabajo
Se captan profesionales niveles seniors y mandos medios. El servicio que se les ofrece incluye búsqueda de empleo, mentor y webinars que potenciaban el perfil de los usuarios.
Se realizan también labores en operaciones como Prospectora, llevando a cabo la búsqueda de oportunidades laborales para los usuarios, y como account manager, contactando a las empresas para presentar sus perfiles.

oct-2014 / nov-2014 Captadora Telefónica y atención de clientes vía Telefónica y Chat, Petsof – Chile / Teletrabajo
Se captan y atienden clientes interesados en software online para clínicas o consultas veterinarias.

oct-2014 / nov-2014 Encuestadora Telefónica a Distancia (Teletrabajo). AEIS – Asesorías en Investigación Social
Se realizan encuestas desde casa, vía internet (telefonía IP), para campaña del Instituto de Seguridad Laboral (ISL).

may-2014 / oct-2014 Evaluadora remota de fotos, Scopix Solutions / Teletrabajo
Evaluadora remota de fotos de tiendas de Estados Unidos.

nov-2013 / dic-2013 Encuestadora Telefónica a Distancia (Teletrabajo). AEIS – Asesorías en Investigación Social
Se realizan encuestas desde casa, vía internet (telefonía IP), para campaña del Instituto de Seguridad Laboral (ISL).

ago-2013 / nov-2013 Digitadora de Datos desde casa, Despacho de Abogados “Defensa Integral”
Se digitan datos desde archivos PDF del sitio web del Poder Judicial, hacia una planilla Excel. La información debía cumplir con ciertos requisitos establecidos previamente por el empleador.

feb-2011 / abril-2013 Agente Telefónico Part-Time desde Casa, Entel Call Center
Se recepcionan llamadas de clientes del servicio 103 Entel Phone y *727, entregando información de números telefónicos, direcciones de personas y empresas, orientación geográfica, y otros.

ago-2010 / feb-2011 Asesor Remoto de Servicio al Cliente, Bellvoz LLC, Compañía de llamadas internacionales - USA (Modalidad Teletrabajo desde casa - Part-Time)
Se realizan y recepcionan llamadas de clientes, gestionando la activación de los servicios de la Compañía, recargas de cuentas, reclamos, retención y/o recuperación de clientes y otros.

dic-2008 / abril-2010 Agente Telefónico Part-Time, Novanet S.A. (ex Contactos Generales S.A.)
Atención telefónica de clientes de Compañías de Electricidad CONAFE y CGE Distribución, brindando orientación y enviando vía remota documentos de pago.

feb-2008 / jul-2008 Ejecutiva Telefónica de Cobranzas, Ripley
Se realizan y recepcionan llamadas de clientes morosos con el objetivo de gestionar computacionalmente compromisos de pago, a la vez que se actualizan datos para mantener conectividad. Me vi en la obligación de renunciar por viaje al extranjero.

jul-2007 / nov-2007 Agente telefónico Part-Time, Contactos Generales S.A.
Atención telefónica de clientes, durante temporada de alta demanda, de Compañías de Electricidad CONAFE y CGE Distribución, brindando orientación y gestionando computacionalmente solicitudes comerciales y de emergencia, además del envío vía remota de documentos de pago.

may-1998 / dic-2006 Encargada de Carreras /Administrativo, Universidad de Playa Ancha de Cs. de la Educación
Depto. de Registro Curricular (05/1998 a 05/2003): Encargada de Carreras realizando todo tipos de trámites de los alumnos durante su vida académica: Reincorporación y Postergación de Carreras, Transferencias, Traslados, Renuncias, Certificados, Concentraciones de Notas, Títulos, etc.. También llevando el registro académico de los alumnos y prestando orientación a éstos en diferentes ámbitos cuando era requerido, muchas veces interactuando con los jefes en este sentido.

Dirección de Programas Especiales y Asistencia Técnica (03/2004 a 12/2006): Desempeña por un mes funciones en planta telefónica, para después integrarse como secretaria en el equipo encargado de los programas de educación a distancia, impartido por esta Dirección, y posteriormente al Depto. de Práctica y Tesis. Durante todo ese período adquirí valiosos conocimientos y experiencia en diversas áreas. Utiliza Word, Excel e Internet.

ene-1996 / may-1996 Secretaria en Práctica, SERVIU V Región
Recepción y clasificación de correspondencia, confección de certificados, archivo, atención telefónica, utilización de computador, fotocopiadora y fax.

1995 Pre-Práctica Profesional Secretariado, Servicio de Salud Valparaíso - San Antonio","rawText":"ene-2018 / jul-2020 Asistente Gestión de Facturas y Servicio al Cliente – Viaimport – Chile / Teletrabajo Se realizan gestiones de cobranza de facturas pendientes y/u ofrecidas a empresas de Factoring, vía telefónica y correo electrónico, utilizando el software de facturación electrónica en línea Nubox. oct-2018 / may-2019 Ejecutiva Telefónica de Ventas – PuntoGPS – Chile / Teletrabajo Se realizan televentas de servicio de rastreo GPS para vehículos. may-2018 / nov-2018 Asistente de Soporte Estudiantil – NSCA Spain – España / Teletrabajo Se atiende y brinda soporte vía chat y correo electrónico a estudiantes actuales e interesados en formarse y recibir las certificaciones internacionales de Entrenador Personal (NSCA-CPT), y de Especialista en Entrenamiento de la Fuerza y Acondicionamiento (CSCS), aclarando sus dudas e incentivando su inscripción. Se utiliza sistema CRM. dic-2017 / mar-2018 Asistente de Ventas y Administrativa Virtual - Zona Verde – Chile / Teletrabajo Se confeccionan y envían por correo electrónico, presupuestos solicitados por clientes a través del sitio web de la empresa. mar-2016 / ago-2017 Agente de Ventas y Soporte al Cliente - Academia Virtualianet – Argentina / Teletrabajo Venta, Atención y Soporte de clientes y potenciales clientes, vía telefónica, correo electrónico y Facebook. Gestión de Prácticas Profesionales de alumnos de la Academia. nov-2014 / noviembre-2015 Ejecutiva Atención al Cliente vía Telefónica y Chat, Brandpaper – Chile / Teletrabajo Atención telefónica de clientes y vía chat, desde casa. nov-2014 / octubre-2015 Captadora Telefónica de Clientes / Prospectora / Account Manager, Talentous – España / Teletrabajo Se captan profesionales niveles seniors y mandos medios. El servicio que se les ofrece incluye búsqueda de empleo, mentor y webinars que potenciaban el perfil de los usuarios. Se realizan también labores en operaciones como Prospectora, llevando a cabo la búsqueda de oportunidades laborales para los usuarios, y como account manager, contactando a las empresas para presentar sus perfiles. oct-2014 / nov-2014 Captadora Telefónica y atención de clientes vía Telefónica y Chat, Petsof – Chile / Teletrabajo Se captan y atienden clientes interesados en software online para clínicas o consultas veterinarias. oct-2014 / nov-2014 Encuestadora Telefónica a Distancia (Teletrabajo). AEIS – Asesorías en Investigación Social Se realizan encuestas desde casa, vía internet (telefonía IP), para campaña del Instituto de Seguridad Laboral (ISL). may-2014 / oct-2014 Evaluadora remota de fotos, Scopix Solutions / Teletrabajo Evaluadora remota de fotos de tiendas de Estados Unidos. nov-2013 / dic-2013 Encuestadora Telefónica a Distancia (Teletrabajo). AEIS – Asesorías en Investigación Social Se realizan encuestas desde casa, vía internet (telefonía IP), para campaña del Instituto de Seguridad Laboral (ISL). ago-2013 / nov-2013 Digitadora de Datos desde casa, Despacho de Abogados “Defensa Integral” Se digitan datos desde archivos PDF del sitio web del Poder Judicial, hacia una planilla Excel. La información debía cumplir con ciertos requisitos establecidos previamente por el empleador. feb-2011 / abril-2013 Agente Telefónico Part-Time desde Casa, Entel Call Center Se recepcionan llamadas de clientes del servicio 103 Entel Phone y *727, entregando información de números telefónicos, direcciones de personas y empresas, orientación geográfica, y otros. ago-2010 / feb-2011 Asesor Remoto de Servicio al Cliente, Bellvoz LLC, Compañía de llamadas internacionales - USA (Modalidad Teletrabajo desde casa - Part-Time) Se realizan y recepcionan llamadas de clientes, gestionando la activación de los servicios de la Compañía, recargas de cuentas, reclamos, retención y/o recuperación de clientes y otros. dic-2008 / abril-2010 Agente Telefónico Part-Time, Novanet S.A. (ex Contactos Generales S.A.) Atención telefónica de clientes de Compañías de Electricidad CONAFE y CGE Distribución, brindando orientación y enviando vía remota documentos de pago. feb-2008 / jul-2008 Ejecutiva Telefónica de Cobranzas, Ripley Se realizan y recepcionan llamadas de clientes morosos con el objetivo de gestionar computacionalmente compromisos de pago, a la vez que se actualizan datos para mantener conectividad. Me vi en la obligación de renunciar por viaje al extranjero. jul-2007 / nov-2007 Agente telefónico Part-Time, Contactos Generales S.A. Atención telefónica de clientes, durante temporada de alta demanda, de Compañías de Electricidad CONAFE y CGE Distribución, brindando orientación y gestionando computacionalmente solicitudes comerciales y de emergencia, además del envío vía remota de documentos de pago. may-1998 / dic-2006 Encargada de Carreras /Administrativo, Universidad de Playa Ancha de Cs. de la Educación Depto. de Registro Curricular (05/1998 a 05/2003): Encargada de Carreras realizando todo tipos de trámites de los alumnos durante su vida académica: Reincorporación y Postergación de Carreras, Transferencias, Traslados, Renuncias, Certificados, Concentraciones de Notas, Títulos, etc.. También llevando el registro académico de los alumnos y prestando orientación a éstos en diferentes ámbitos cuando era requerido, muchas veces interactuando con los jefes en este sentido. Dirección de Programas Especiales y Asistencia Técnica (03/2004 a 12/2006): Desempeña por un mes funciones en planta telefónica, para después integrarse como secretaria en el equipo encargado de los programas de educación a distancia, impartido por esta Dirección, y posteriormente al Depto. de Práctica y Tesis. Durante todo ese período adquirí valiosos conocimientos y experiencia en diversas áreas. Utiliza Word, Excel e Internet. ene-1996 / may-1996 Secretaria en Práctica, SERVIU V Región Recepción y clasificación de correspondencia, confección de certificados, archivo, atención telefónica, utilización de computador, fotocopiadora y fax. 1995 Pre-Práctica Profesional Secretariado, Servicio de Salud Valparaíso - San Antonio","canEdit":false,"editUrl":"https://www.workana.com/freelancer/daaabfa41360f5fd271d1fa8ca2fc0b0/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. 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