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Started as a professional and passionate writer, content creator, editor, and proofreader for over four years. Then for almost about 3 years I have also been building a name in the customer support and client relation industry. I was the customer support coordinator of a multinational company "Field Nation" (Market Place that connects business with skilled technicians), where Guiding both business and technicians regarding disputes on payments and quality assurance was my key role. After Field Nation, I was made the International client relation manager of Sky Tech Ltd. Here I dealt with international clients to sign and execute medium and long term outsourcing projects (sales, customer care, inbound and outbound, Business management and customer relations). After exploring and gaining experience in these industries, i decided to become a dedicated freelancer where I use my past experience to take on variety projects to provide the best service to clients. Until last December, i was in contract with "Shiny Home Services"- an USA Air Duct company, where I lead a team of 22 telemarketing executives, who made appointments and/or got orders for Air vent, Dryer Vent , and carpet cleaning services which I routed to my overseas client (Shiny Home Services). Apart from these jobs, I have also been an employee of few other businesses. While I was doing the jobs in different companies over the year, I also had a side business. An Event Management firm. I have organized several concerts of well know Bangladeshi Artists and Bands, several wedding ceremonies, many school and Varsity level sports tournaments along with few successful charity / Donation programs for the "Rana Plaza Collapse Incident", "Dhaka Chemical Fire" and few others. All the money from these events went to charity in a small unofficial project "Educating unprivileged kids in rural areas of Bangladesh". I was also the artist manager of Bangladesh's National Legend Momtaz Begum for two year straight at 'Dhaka International Folk Fest' 2016 and 2017. And An International Artist Manager of "LAS Migas"- Folk crew of Spain at 'Dhaka International Folk Fest 2018'. Apart from these, I was one the head organizers to bring Pakistani Singer-rapper "Imran Khan" to Bangladesh. Apart from having a corporate life, I am also a proud Bangladesh Scout. Last but not the least, I have also been in the NTF3 Security team for both the time HIS Highness Prince Karim Aga Khan visited Dhaka, Bangladesh in 2008 and 2013.
I am Available 24x7, for 12 months as a freelancer. If any project requires, I can also provide highly qualified and experienced team as well.
As an Individual Freelancer I have done 150+ projects in Asia and over 20 projects (short term, hourly, contractual) for clients in Austria, Australia, New Zealand, Canada, USA.

Few Of my Skill Sets would be-
- Content Creation, Writing and Editing
- Customer Support- Inbound and outbound Emails and Calls
-Proofreading
- Virtual Assistant
-Telesales
- Data Entry
- Copy Writing and Copy Editing
- Resumes and Cover Letters
- Microsoft Office
For me, no work is small or big. And satisfying client is the actual work. Giving you what you want and doing it how you want it done is my duty. There is one thing i have learned working in so many places and with so many people, that doing good work is the key to building a good relation. And If I do a good job for you, you will come back to me when you have other jobs that needs to be done.

Looking forward to giving you a top notch, on-time service and building a great client relationship.","rawText":"I believe i am curious and a person who loves to learn and achieve success in various sectors. Started as a professional and passionate writer, content creator, editor, and proofreader for over four years. Then for almost about 3 years I have also been building a name in the customer support and client relation industry. I was the customer support coordinator of a multinational company "Field Nation" (Market Place that connects business with skilled technicians), where Guiding both business and technicians regarding disputes on payments and quality assurance was my key role. After Field Nation, I was made the International client relation manager of Sky Tech Ltd. Here I dealt with international clients to sign and execute medium and long term outsourcing projects (sales, customer care, inbound and outbound, Business management and customer relations). After exploring and gaining experience in these industries, i decided to become a dedicated freelancer where I use my past experience to take on variety projects to provide the best service to clients. Until last December, i was in contract with "Shiny Home Services"- an USA Air Duct company, where I lead a team of 22 telemarketing executives, who made appointments and/or got orders for Air vent, Dryer Vent , and carpet cleaning services which I routed to my overseas client (Shiny Home Services). Apart from these jobs, I have also been an employee of few other businesses. While I was doing the jobs in different companies over the year, I also had a side business. An Event Management firm. I have organized several concerts of well know Bangladeshi Artists and Bands, several wedding ceremonies, many school and Varsity level sports tournaments along with few successful charity / Donation programs for the "Rana Plaza Collapse Incident", "Dhaka Chemical Fire" and few others. All the money from these events went to charity in a small unofficial project "Educating unprivileged kids in rural areas of Bangladesh". I was also the artist manager of Bangladesh's National Legend Momtaz Begum for two year straight at 'Dhaka International Folk Fest' 2016 and 2017. And An International Artist Manager of "LAS Migas"- Folk crew of Spain at 'Dhaka International Folk Fest 2018'. Apart from these, I was one the head organizers to bring Pakistani Singer-rapper "Imran Khan" to Bangladesh. Apart from having a corporate life, I am also a proud Bangladesh Scout. Last but not the least, I have also been in the NTF3 Security team for both the time HIS Highness Prince Karim Aga Khan visited Dhaka, Bangladesh in 2008 and 2013. I am Available 24x7, for 12 months as a freelancer. If any project requires, I can also provide highly qualified and experienced team as well. As an Individual Freelancer I have done 150+ projects in Asia and over 20 projects (short term, hourly, contractual) for clients in Austria, Australia, New Zealand, Canada, USA. Few Of my Skill Sets would be- - Content Creation, Writing and Editing - Customer Support- Inbound and outbound Emails and Calls -Proofreading - Virtual Assistant -Telesales - Data Entry - Copy Writing and Copy Editing - Resumes and Cover Letters - Microsoft Office For me, no work is small or big. And satisfying client is the actual work. Giving you what you want and doing it how you want it done is my duty. There is one thing i have learned working in so many places and with so many people, that doing good work is the key to building a good relation. And If I do a good job for you, you will come back to me when you have other jobs that needs to be done. Looking forward to giving you a top notch, on-time service and building a great client relationship.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/e6324d58e8563996fa25e4e18d9f476b/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"- Project oriented Freelancer
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-Evening Class English Tutor at British Council (First Language English)
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-Administrative Officer at World Com Solutions
- International Client Advisor at Dhaka Regency Hotel and Resort
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