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Cuento con más de 9 años de experiencia como asesor al cliente a través de diversos canales (telefónico, correo electrónico, redes sociales y sistemas de gestión) y en distintos sectores (financiero, estatal, seguros, atención al socio, asistencia al vehículo, entre otros). Durante este tiempo, he desarrollado sólidas habilidades en la resolución de conflictos, gestión de trámites y asesoramiento, siempre con una actitud positiva y orientación al cliente.

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Mi experiencia más reciente se ha enfocado en el acompañamiento administrativo, gestionando productos en línea, creando contenido, realizando el seguimiento de consultas y pedidos, y asegurando su resolución con un enfoque en la eficiencia y efectividad operativa.

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Marzo 2021 | Diciembre 2024
Acompañamiento administrativo en diferentes tareas en emprendimiento familiar:
cestería para emprendedores. Habilidades y acciones realizadas:
*Coordinar encuentros virtuales o presenciales con representantes de Instituciones para
exposiciones de artesanías
*Seguimientos y difusión online en los diferentes medios de comunicación (Redes sociales, email, plataforma virtual, entre otros)
*Facturación
*Organización monetaria

Wisboo - SDR
Septiembre 2020 | Enero 2021
Trabajo remoto - Contacto con personas interesadas en el servicio que ofrece la empresa para acompañar en el proceso de coordinar reunión con un representante de ventas.

147 GCBA – Asesor
Abril 2020 – Agosto 2020
Asesoramiento en el centro de información general (147) – Trabajo
Home office (CRM gestión – Cctoolbar para llamados entrantes)

Europ Assistance - Atención al cliente
Diciembre 2019 - Febrero 2020
Atención al cliente, coordinación de servicios por asistencias viales de
remolques y mecánica ligera.

Red Link S.A. - Atención al cliente Marzo 2017 – Agosto 2017
Asesoramiento a clientes de diversos bancos de la Red Link. Bloqueo
de tarjetas preventivo por fraude o extravío y reposición.

Santander Río – Asesor telefónico en CAE
Septiembre 2015 – Julio 2017
Atención telefónica de consultas, trámites y/o reclamos. Así mismo, desempeñaba mi función como asesor comercial en la venta de productos financieros.

Galicia Seguros - Telemarketer
Abril 2015 – Agosto 2015
Venta de Seguros (Hogar, Vida, Bolso Protegido, Accidentes Personales) a clientes del banco y mercado abierto.

123 Seguro – Asesor Comercial
Septiembre 2014 – Marzo 2015
Venta de Seguros automotor de diferentes compañías (Alliance, Zúrich, Mercantil Andina, Sancor, Royal, entre otras)
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