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Tengo 6 años de experiencia como back office para diferentes empresas donde la esencia es la calidad y el servicio al cliente. Realicé distintas funciones algunas de ellas son: actualización de datos confidenciales, manejo de la agenda, atención telefónica, transcripción de documentos, así como la edición y redacción de informes.

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Curso VirtualiaNet: Nuevas Profesiones en Internet.

Secretaria | Bufete González & Uribe
Junio 2013- Julio 2016
•    Realice el mantenimiento de archivos electrónicos y en papel.
•    Conteste y gestione las llamadas entrantes y salientes mientras registraba los mensajes precisos.
•    Hice copias, envié fax y gestione toda la correspondencia entrante y saliente.
•    Cree semanal y mensualmente informes y presentaciones.
•    Obtuve firmas para documentos financieros y facturas internas y externas.
•    Gestione operaciones de oficina diarias y mantenimiento del equipo.

Recepcionista | Dolmen S.A
Febrero 2013- Junio 2013
•    Asistencia al cliente.
•    Lleve a cabo diligentemente todas las tareas que se me asignaron, además de hacer horas extraordinarias siempre que fue necesario.
•    Procese profesionalmente las llamadas, en las que proporcione información y asistencia para garantizar la satisfacción del cliente.
•    Evite perdidas en las tiendas mediante la integridad, la atención al detalle y el interés.

Recepcionista | Century 21
Octubre 2012- Febrero 2013
•    Anuncie las propiedades de los clientes en sitios web, medios sociales y guías inmobiliarias.
•    Coordine citas para mostrar propiedades en proceso de comercialización.
•    Acompañé a compradores y vendedores en sus evaluaciones e inspecciones de viviendas.
•    Concerté citas con potenciales compradores para mostrar viviendas y terrenos.

Recepcionista | VMG Health Care
Febrero 2008-Abril 2008
•    Ayude en la gestión de la base de datos de la empresa.
•    Me encargue del área de recepción, atención a las solicitudes por teléfono y en persona para la obtención de información.
•    Solicite y distribuí suministros de oficina a la vez que me ceñí a un presupuesto de oficina fijo.
•    Dirigí a los invitados y preste los servicios de mensajería y entregas.

Inspectora de Calidad | Cytyc Surgical Products S.A.
Febrero 2003-Mayo 2007
•    Cumplí constantemente los tiempos fijados por la empresa y los objetivos de productividad individual.
•    Analice e interprete planos, datos y manuales para determinar especificaciones precisas.
•    Inspección, probé y medí materiales, productos e instalaciones para comprobar su cumplimiento con las especificaciones.
•    Registre los datos tomados en pruebas e inspecciones como pesos, temperaturas, grados y cantidades.
•    Marque con etiquetas el estado de aceptación o rechazo.

Operaria Industrial | Novacept S.A.
Noviembre 2002-Febrero 2003
•    Cumplí constantemente los niveles y los plazos de producción.
•    Fabrique piezas grandes y pequeñas de acuerdo con el diseño y ensamble las piezas del modo requerido.
•    Forme a una plantilla operarios encargados del montaje y la fabricación del producto.","rawText":"Julio 2016 Curso VirtualiaNet: Nuevas Profesiones en Internet. Secretaria | Bufete González & Uribe Junio 2013- Julio 2016 • Realice el mantenimiento de archivos electrónicos y en papel. • Conteste y gestione las llamadas entrantes y salientes mientras registraba los mensajes precisos. • Hice copias, envié fax y gestione toda la correspondencia entrante y saliente. • Cree semanal y mensualmente informes y presentaciones. • Obtuve firmas para documentos financieros y facturas internas y externas. • Gestione operaciones de oficina diarias y mantenimiento del equipo. Recepcionista | Dolmen S.A Febrero 2013- Junio 2013 • Asistencia al cliente. • Lleve a cabo diligentemente todas las tareas que se me asignaron, además de hacer horas extraordinarias siempre que fue necesario. • Procese profesionalmente las llamadas, en las que proporcione información y asistencia para garantizar la satisfacción del cliente. • Evite perdidas en las tiendas mediante la integridad, la atención al detalle y el interés. Recepcionista | Century 21 Octubre 2012- Febrero 2013 • Anuncie las propiedades de los clientes en sitios web, medios sociales y guías inmobiliarias. • Coordine citas para mostrar propiedades en proceso de comercialización. • Acompañé a compradores y vendedores en sus evaluaciones e inspecciones de viviendas. • Concerté citas con potenciales compradores para mostrar viviendas y terrenos. Recepcionista | VMG Health Care Febrero 2008-Abril 2008 • Ayude en la gestión de la base de datos de la empresa. • Me encargue del área de recepción, atención a las solicitudes por teléfono y en persona para la obtención de información. • Solicite y distribuí suministros de oficina a la vez que me ceñí a un presupuesto de oficina fijo. • Dirigí a los invitados y preste los servicios de mensajería y entregas. Inspectora de Calidad | Cytyc Surgical Products S.A. Febrero 2003-Mayo 2007 • Cumplí constantemente los tiempos fijados por la empresa y los objetivos de productividad individual. • Analice e interprete planos, datos y manuales para determinar especificaciones precisas. • Inspección, probé y medí materiales, productos e instalaciones para comprobar su cumplimiento con las especificaciones. • Registre los datos tomados en pruebas e inspecciones como pesos, temperaturas, grados y cantidades. • Marque con etiquetas el estado de aceptación o rechazo. Operaria Industrial | Novacept S.A. Noviembre 2002-Febrero 2003 • Cumplí constantemente los niveles y los plazos de producción. • Fabrique piezas grandes y pequeñas de acuerdo con el diseño y ensamble las piezas del modo requerido. • Forme a una plantilla operarios encargados del montaje y la fabricación del producto.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/e9b8128ff89d49cf3035d01eb5b56d88/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Y. T.","companyId":431314,"companyHash":"e9b8128ff89d49cf3035d01eb5b56d88","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CR","name":"Costa Rica","class":"flag flag-cr","url":"https://www.workana.com/en/freelancers/costa-rica?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 5.00","isSet":true,"currency":"USD","amount":"5.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":false,"clarificationText":"Allowed formats:
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