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HR/Admin:  Preparation and issuance of appointment letters.  Setting up Salary structure of Employees.  Preparation and maintenance of database of all the employees.  Maintenance and updation of attendance records.  Maintenance and updation of Individual Employee file for all the employees.  Preparation of MIS reports.  Ensuring compliance of various regulations in accordance with compa...","shareText":"Check out this freelance on @Workana","mailShareUrl":null,"mailtoSubject":"Freelancer%3A%20Pallavi%20M.","mailtoBody":"Hi%21%20Check%20out%20this%20freelancer%3A%20https%3A%2F%2Fwww.workana.com%2Ffreelancer%2Feaf9466901f6ae633afff106863983b4","mailShareLink":"mailto:?Subject=Freelancer%3A%20Pallavi%20M.&body=Hi%21%20Check%20out%20this%20freelancer%3A%20https%3A%2F%2Fwww.workana.com%2Ffreelancer%2Feaf9466901f6ae633afff106863983b4","boxTitle":"Share this profile","sendEmailDialogInitials":{"captcha":{"requiredMessage":"Please fill out the CAPTCHA and try again","showCaptcha":true,"siteKey":"0x4AAAAAAARWxBKJZQMBi04I","provider":"cloudflare"},"i18n":{"genericError":"There was an unexpected error, please try again in a few minutes","modal":{"title":"Share"},"form":{"message":{"label":"Message:","placeholder":"Are you looking for a freelancer? 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1.    Working with St. Mary’s Christian School, Shalimar Garden in Admin.

Responsibilities:

    Deal diplomatically with telephone enquiries and visitors to the school for the management.
    Managing new admission enquires.
    Orchestrating Parents and students interaction.
    Maintaining staff attendance.
    Recruitment Coordination.
    Maintaining School decorum.
    Photocopy, distribute and filing of documents as appropriate.

2.     IACM SmartLearn Ltd. from 1’st July’2013 – Till 16 February 2017 as Assistant Manager – Admin/HR and Online Marketing & Operations

Responsibilities:

A.    HR/Admin:

    Preparation and issuance of appointment letters.
    Setting up Salary structure of Employees.
    Preparation and maintenance of database of all the employees.
    Maintenance and updation of attendance records.
    Maintenance and updation of Individual Employee file for all the employees.
    Preparation of MIS reports.
    Ensuring compliance of various regulations in accordance with company policies.
    Recommendation, Implementation and regularization of policies and practices for streamlining the employee database and records.
    Preparation and collection of documents of the exiting employee like Exit Interview Forms, Getting clearance from all Departments, Full & Final Settlement, Closing form of Provident Fund, etc.
    Preparation and maintenance of the company’s asset such as mobile, computers, and laptops with employees with proper monthly updates.

B.    Operations:

    Coordinated for govt. sponsored training programs like STAR / PMKVY Project with NSDC, “Learn & Earn Scheme” with Ministry of Minority Affairs.
    Coordinated with centre for logistic support with project promotional materials, courseware and provided HO support for centre readiness for project implementation.
    Coordinated with centre for mobilization support, manpower hiring, training manuals, candidate’s registration and creation of project MIS.
    Registration of candidates on various portal, evaluation of training at the centre and assessment / Certification.
    Coordinated with Placement Agencies for MoU / Tie-ups for bulk placement.
    Collection of Offer letters / Placement Letters updating on MIS and post placement tracking (Candidates/ Employers).

C.    Online Marketing:

    Research and identify potential web sites for web links.
    Responsible for hands on interaction within social media platforms (Facebook, Linked In, Twitter, Google Plus, Google Alert, YouTube.)
    Developed content for all social media sites and blog by liaising with other parts of the organization to ensure aligned marketing and online marketing strategy is being delivered
    Generating business for web - based services through Online bidding portals.
    Responsible for Internet Marketing and Sales targets.
    Managed Facebook page of the company.
    Creating and sending email campaigns.
    Optimizing web content for SEO strategies.
    Updating social media profiles.
    Managing the development and launch of online display advertisements.
    Analyzing the competitor “s promotional strategies, keywords, pages, advertisers and much more.
    Responsible for Lead generation through Bulk SMS, Mass Email Campaign

3.     M.R.Cargo Services: as Admin Executive from 4th June 2012 – 15th June 2013.

Responsibilities:

    Documentation
    Shipment tracking
    Coordinating with employee and custom and thus updating the client about the shipment status.

4.    Worked with M/s NIS Sparta, (Head Office) New Delhi as Training Co-coordinator & LMS administrator from 1st January’2011 – 4th May 2012

Responsibilities:

    Managed & maintaintained quarterly cost centers reports for 54 NIS Sparta Centers - PAN India.
    Managing complete cycle of training and operational work starting from batch allocation, T3, trainer recruitment, Certification.
    Managed the effectiveness and efficiency of Support Services (Content, Delivery & Solution), through improvements to each function as well as coordination and communication between support and business functions.
    Handled all administrative work like to ensure trainers proper facilities, logistics for training, courseware material & Vendor Management.
    Responsible for Projection and monthly billing through SAP, Follow ups for collection from clients & Reconciliation of monthly billing data.
    Responsible for Preparing Dashboards, Outage report analysis, SLA fulfillment report, Major Escalations Report etc.
    Responsible for maintaining MIS reports and analysis (Analysis of weekly reports, creation of various tracking models)
    Managed Day to day correspondence through e-mails to clients and get the resolutions for queries, handling queries related to process.
    Acted as troubleshooter for all candidates undergoing online training from NIS Sparta.
    Acted as interface between IRDA and the online portal of NIS Sparta for any breakdown in the portal or regarding any changes in the software for its betterment
    Responsible for reconciliation of documentations PAN India for renewal of centre accreditation
    Acted as interface for various clients of NIS Sparta for business development, for regular and seamless business tie-ups with them for future. Major clients included: ICICI, RLI, IFLI, Max NewYork, LIC, MetLife, Canara HSBC etc.","rawText":"Professional Experience 1. Working with St. Mary’s Christian School, Shalimar Garden in Admin. Responsibilities:  Deal diplomatically with telephone enquiries and visitors to the school for the management.  Managing new admission enquires.  Orchestrating Parents and students interaction.  Maintaining staff attendance.  Recruitment Coordination.  Maintaining School decorum.  Photocopy, distribute and filing of documents as appropriate. 2. IACM SmartLearn Ltd. from 1’st July’2013 – Till 16 February 2017 as Assistant Manager – Admin/HR and Online Marketing & Operations Responsibilities: A. HR/Admin:  Preparation and issuance of appointment letters.  Setting up Salary structure of Employees.  Preparation and maintenance of database of all the employees.  Maintenance and updation of attendance records.  Maintenance and updation of Individual Employee file for all the employees.  Preparation of MIS reports.  Ensuring compliance of various regulations in accordance with company policies.  Recommendation, Implementation and regularization of policies and practices for streamlining the employee database and records.  Preparation and collection of documents of the exiting employee like Exit Interview Forms, Getting clearance from all Departments, Full & Final Settlement, Closing form of Provident Fund, etc.  Preparation and maintenance of the company’s asset such as mobile, computers, and laptops with employees with proper monthly updates. B. Operations:  Coordinated for govt. sponsored training programs like STAR / PMKVY Project with NSDC, “Learn & Earn Scheme” with Ministry of Minority Affairs.  Coordinated with centre for logistic support with project promotional materials, courseware and provided HO support for centre readiness for project implementation.  Coordinated with centre for mobilization support, manpower hiring, training manuals, candidate’s registration and creation of project MIS.  Registration of candidates on various portal, evaluation of training at the centre and assessment / Certification.  Coordinated with Placement Agencies for MoU / Tie-ups for bulk placement.  Collection of Offer letters / Placement Letters updating on MIS and post placement tracking (Candidates/ Employers). C. Online Marketing:  Research and identify potential web sites for web links.  Responsible for hands on interaction within social media platforms (Facebook, Linked In, Twitter, Google Plus, Google Alert, YouTube.)  Developed content for all social media sites and blog by liaising with other parts of the organization to ensure aligned marketing and online marketing strategy is being delivered  Generating business for web - based services through Online bidding portals.  Responsible for Internet Marketing and Sales targets.  Managed Facebook page of the company.  Creating and sending email campaigns.  Optimizing web content for SEO strategies.  Updating social media profiles.  Managing the development and launch of online display advertisements.  Analyzing the competitor “s promotional strategies, keywords, pages, advertisers and much more.  Responsible for Lead generation through Bulk SMS, Mass Email Campaign 3. M.R.Cargo Services: as Admin Executive from 4th June 2012 – 15th June 2013. Responsibilities:  Documentation  Shipment tracking  Coordinating with employee and custom and thus updating the client about the shipment status. 4. Worked with M/s NIS Sparta, (Head Office) New Delhi as Training Co-coordinator & LMS administrator from 1st January’2011 – 4th May 2012 Responsibilities:  Managed & maintaintained quarterly cost centers reports for 54 NIS Sparta Centers - PAN India.  Managing complete cycle of training and operational work starting from batch allocation, T3, trainer recruitment, Certification.  Managed the effectiveness and efficiency of Support Services (Content, Delivery & Solution), through improvements to each function as well as coordination and communication between support and business functions.  Handled all administrative work like to ensure trainers proper facilities, logistics for training, courseware material & Vendor Management.  Responsible for Projection and monthly billing through SAP, Follow ups for collection from clients & Reconciliation of monthly billing data.  Responsible for Preparing Dashboards, Outage report analysis, SLA fulfillment report, Major Escalations Report etc.  Responsible for maintaining MIS reports and analysis (Analysis of weekly reports, creation of various tracking models)  Managed Day to day correspondence through e-mails to clients and get the resolutions for queries, handling queries related to process.  Acted as troubleshooter for all candidates undergoing online training from NIS Sparta.  Acted as interface between IRDA and the online portal of NIS Sparta for any breakdown in the portal or regarding any changes in the software for its betterment  Responsible for reconciliation of documentations PAN India for renewal of centre accreditation  Acted as interface for various clients of NIS Sparta for business development, for regular and seamless business tie-ups with them for future. Major clients included: ICICI, RLI, IFLI, Max NewYork, LIC, MetLife, Canara HSBC etc.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/eaf9466901f6ae633afff106863983b4/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","infoImg":"

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