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Licenciada en Administración de Empresas, he desarrollado una carrera sólida en entornos remotos, colaborando con clientes de Chile, España, México, Perú, Canadá y Estados Unidos. Mi enfoque no es solo cumplir tareas, sino anticipar necesidades, organizar procesos y construir sistemas que permiten escalar con coherencia.

He trabajado con empresas en sectores como salud, bienestar, gastronomía y educación, gestionando:

Community Management en Instagram, Facebook y LinkedIn
Estrategias de contenido y campañas de engagement
Automatización de flujos con IA (ChatGPT) y herramientas como GoHighLevel, Notion y Trello
Onboarding de clientes, soporte multicanal y diseño de Customer Journey
Email marketing, CRM, bases de datos en Excel y documentación de procesos
Cuento con formación certificada en Atención al Cliente, Rapport, Customer Journey y Comercio Electrónico (Platzi, LinkedIn, Google), lo que me permite ofrecer un servicio integral, empático y orientado a resultados.

Si buscas una profesional proactiva, detallista y comprometida con el crecimiento de tu marca, estoy lista para apoyarte con claridad, estrategia y profesionalismo.","rawText":"Soy Leidy Roo, Asistente Virtual Senior especializada en Marketing Digital y Atención al Cliente, con más de 8 años de experiencia apoyando a empresas internacionales en la gestión de operaciones, experiencia del cliente (CX) y crecimiento digital. Licenciada en Administración de Empresas, he desarrollado una carrera sólida en entornos remotos, colaborando con clientes de Chile, España, México, Perú, Canadá y Estados Unidos. Mi enfoque no es solo cumplir tareas, sino anticipar necesidades, organizar procesos y construir sistemas que permiten escalar con coherencia. He trabajado con empresas en sectores como salud, bienestar, gastronomía y educación, gestionando: Community Management en Instagram, Facebook y LinkedIn Estrategias de contenido y campañas de engagement Automatización de flujos con IA (ChatGPT) y herramientas como GoHighLevel, Notion y Trello Onboarding de clientes, soporte multicanal y diseño de Customer Journey Email marketing, CRM, bases de datos en Excel y documentación de procesos Cuento con formación certificada en Atención al Cliente, Rapport, Customer Journey y Comercio Electrónico (Platzi, LinkedIn, Google), lo que me permite ofrecer un servicio integral, empático y orientado a resultados. Si buscas una profesional proactiva, detallista y comprometida con el crecimiento de tu marca, estoy lista para apoyarte con claridad, estrategia y profesionalismo.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/edb5a9d72b57052d492019ee17092032/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Desde 2015, me dedico profesionalmente como asistente virtual senior, acompañando a empresas y emprendedores internacionales en la gestión administrativa, atención al cliente y estrategias digitales. Mi trayectoria comenzó en Fiverr, donde construí una reputación sólida con más de 40 comentarios positivos en los primeros años, destacándome por mi profesionalismo, puntualidad y capacidad para adaptarme a distintos sectores y zonas horarias.

He colaborado con clientes de Chile, España, México, Costa Rica, Perú, Canadá y Estados Unidos, apoyando en áreas clave como:

Gestión de redes sociales y community management
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Email marketing, CRM (GoHighLevel) y organización con Notion
Creación de contenido y campañas digitales
Esta experiencia global me ha permitido desarrollar un enfoque estratégico, organizado y humano, combinando eficiencia operativa con empatía para transformar procesos y escalar resultados.

Hoy, sigo comprometida con la excelencia, ayudando a marcas a crecer con orden, claridad y tecnología inteligente.","rawText":"Desde 2015, me dedico profesionalmente como asistente virtual senior, acompañando a empresas y emprendedores internacionales en la gestión administrativa, atención al cliente y estrategias digitales. Mi trayectoria comenzó en Fiverr, donde construí una reputación sólida con más de 40 comentarios positivos en los primeros años, destacándome por mi profesionalismo, puntualidad y capacidad para adaptarme a distintos sectores y zonas horarias. He colaborado con clientes de Chile, España, México, Costa Rica, Perú, Canadá y Estados Unidos, apoyando en áreas clave como: Gestión de redes sociales y community management Automatización de procesos con IA (ChatGPT) Onboarding de clientes y soporte multicanal Email marketing, CRM (GoHighLevel) y organización con Notion Creación de contenido y campañas digitales Esta experiencia global me ha permitido desarrollar un enfoque estratégico, organizado y humano, combinando eficiencia operativa con empatía para transformar procesos y escalar resultados. Hoy, sigo comprometida con la excelencia, ayudando a marcas a crecer con orden, claridad y tecnología inteligente.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/edb5a9d72b57052d492019ee17092032/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Leidy R.","companyId":490405,"companyHash":"edb5a9d72b57052d492019ee17092032","ratingData":{"rating":4.75,"hasRating":true,"width":"width: 95.00%","noRatings":"No ratings yet","average":4.75,"ratingText":"4.75 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"VE","name":"Venezuela","class":"flag flag-ve","url":"https://www.workana.com/en/freelancers/venezuela?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 8.00","isSet":true,"currency":"USD","amount":"8.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":true,"clarificationText":"Allowed formats:
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