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51Talk
March 2019 -Present
My main duty as a part-time Homebased Online English Teacher is to teach student's pronunciation, grammar, and vocabulary through an organize online software. It is also my duty to keep the students' interest in the lesson by being highly motivated and interactive. In every lesson, I do a one on one class with my student.
I am spending at least 2 hrs a day on this job

Client Services Supervisor
CLEAR Corporate Solutions PH Inc. (The Philippines Recruitment Company)
Jan 2017 – September 2017
• Identifies and presents information or data that will have a strong effect on others.
• In charge of the monitoring of the overall work-in-progress of the company
• Work alongside and assist BDMs in creating Client Profile and obtaining the initial Job
Order, Employment Contract and Job Order from the Client.
•System champion within the business, training other staff on how to ensure the system is being utilized to its maximum potential to keep the business operationally effective.
• Work with management to improve processes concerning the recruitment activities and client services
• Own client relationships 'post-sales’ to ensure that clients are updated regularly providing the highest level of customer service.
• Work closely with the Migration Agent, Recruitment Team, and Processing Team to provide backup support where required.

Senior Recruitment Consultant
CLEAR Corporate Solutions PH Inc.(Staffco Recruitment)
Sep 2014 – Dec 2016
• Sourcing candidates through paper advertisements, university tie-ups, and online job
portals such as Seek.com, Gumtree.com, and Jobs.com.au
• Candidate screening and profiling.
• Lead generation
• Coordinating with third party recruitment networks for upcoming training courses and
available places.
• Follow up with third party recruitment networks to collect applicant data and ensure they
are actively promoting to the training courses.
• Screening of Australian applicants for eligibility to the training courses.

Payroll Specialist
Humanis Philippines (Bluestone Recruitment)
August 2013 – Sep 2014
• Payroll Administration and Processing
• Preparing weekly payroll and distributing to staff in an accurate and timely manner, and
in line with the appropriate Industrial Instrument.
• Ensuring all timesheets, payroll changes, records, and other related material is received
before the close of payroll run
• Maintaining accurate and up to date pay records, employee records and related
information
• Distributions of weekly invoices to clients ensuring specific requirements are met.
• Timely execution of client-specific reports as required

Branch Services Recruitment Consultant
Humanis Philippines (Bluestone Recruitment)
Jun 2012 – August 2013
• Candidate sourcing and screening
• Handles queries from clients and candidates
• Updates rosters for our clients
• Deals with clients in connection to their job order or placement
• Takes absent/late calls from our candidates and makes sure that the client is informed
and updated. Also, works on a replacement should the client requests for this.
• Placement Management
• Complete candidate confirmations for client rosters.
• Filling of vacant orders by contacting available candidates in our system.
• Entering newly registered candidates in our database.

Warranty Service Specialist
Convergys Corporation Philippines ( AT&T)
Apr 2009 – Jun 2012
• Answers a high volume of inbound calls and customer correspondence in a call center environment. Provides excellent customer service to consumers and dealers.
• Serves as liaison between consumers and other departments at AT&T Mobility.
• Takes initiative and uses creative decision-making skills with a great degree of autonomy to investigate and resolve customer problems and complaints most efficiently and effectively possible.
• Keeps a daily log to track customer issues. Uses this data to identify trends and communicate relevant information to other departments.
• Assists consumers in defining what products most suit their needs. This includes making informed product suggestions, as well as coaching consumers on how to use and care for a given product. Takes initiative to acquire and improve personal product knowledge by attending product training sessions, as well as individually pursuing information about our products from other available resources.
• Generates product orders for dealers and consumers, including warranty replacements and small part orders.

Customer Care Specialist
IBM Daksh Business Process Services Philippines, Inc.(Sprint Telecom)
Nov 2008 – Mar 2009
• Consult customers about their product or service needs or their wants.
• Troubleshoot products and services to best fit their needs and expectations
• Responsible in answering customers queries regarding their products and services.
• Investigate what products and services the customer will need even if they may not know what they need. Probing as to what they want and present what they feel they may
need depending on their needs and wants.","rawText":"ESL Teacher (part-time) 51Talk March 2019 -Present My main duty as a part-time Homebased Online English Teacher is to teach student's pronunciation, grammar, and vocabulary through an organize online software. It is also my duty to keep the students' interest in the lesson by being highly motivated and interactive. In every lesson, I do a one on one class with my student. I am spending at least 2 hrs a day on this job Client Services Supervisor CLEAR Corporate Solutions PH Inc. (The Philippines Recruitment Company) Jan 2017 – September 2017 • Identifies and presents information or data that will have a strong effect on others. • In charge of the monitoring of the overall work-in-progress of the company • Work alongside and assist BDMs in creating Client Profile and obtaining the initial Job Order, Employment Contract and Job Order from the Client. •System champion within the business, training other staff on how to ensure the system is being utilized to its maximum potential to keep the business operationally effective. • Work with management to improve processes concerning the recruitment activities and client services • Own client relationships 'post-sales’ to ensure that clients are updated regularly providing the highest level of customer service. • Work closely with the Migration Agent, Recruitment Team, and Processing Team to provide backup support where required. Senior Recruitment Consultant CLEAR Corporate Solutions PH Inc.(Staffco Recruitment) Sep 2014 – Dec 2016 • Sourcing candidates through paper advertisements, university tie-ups, and online job portals such as Seek.com, Gumtree.com, and Jobs.com.au • Candidate screening and profiling. • Lead generation • Coordinating with third party recruitment networks for upcoming training courses and available places. • Follow up with third party recruitment networks to collect applicant data and ensure they are actively promoting to the training courses. • Screening of Australian applicants for eligibility to the training courses. Payroll Specialist Humanis Philippines (Bluestone Recruitment) August 2013 – Sep 2014 • Payroll Administration and Processing • Preparing weekly payroll and distributing to staff in an accurate and timely manner, and in line with the appropriate Industrial Instrument. • Ensuring all timesheets, payroll changes, records, and other related material is received before the close of payroll run • Maintaining accurate and up to date pay records, employee records and related information • Distributions of weekly invoices to clients ensuring specific requirements are met. • Timely execution of client-specific reports as required Branch Services Recruitment Consultant Humanis Philippines (Bluestone Recruitment) Jun 2012 – August 2013 • Candidate sourcing and screening • Handles queries from clients and candidates • Updates rosters for our clients • Deals with clients in connection to their job order or placement • Takes absent/late calls from our candidates and makes sure that the client is informed and updated. Also, works on a replacement should the client requests for this. • Placement Management • Complete candidate confirmations for client rosters. • Filling of vacant orders by contacting available candidates in our system. • Entering newly registered candidates in our database. Warranty Service Specialist Convergys Corporation Philippines ( AT&T) Apr 2009 – Jun 2012 • Answers a high volume of inbound calls and customer correspondence in a call center environment. Provides excellent customer service to consumers and dealers. • Serves as liaison between consumers and other departments at AT&T Mobility. • Takes initiative and uses creative decision-making skills with a great degree of autonomy to investigate and resolve customer problems and complaints most efficiently and effectively possible. • Keeps a daily log to track customer issues. Uses this data to identify trends and communicate relevant information to other departments. • Assists consumers in defining what products most suit their needs. This includes making informed product suggestions, as well as coaching consumers on how to use and care for a given product. Takes initiative to acquire and improve personal product knowledge by attending product training sessions, as well as individually pursuing information about our products from other available resources. • Generates product orders for dealers and consumers, including warranty replacements and small part orders. Customer Care Specialist IBM Daksh Business Process Services Philippines, Inc.(Sprint Telecom) Nov 2008 – Mar 2009 • Consult customers about their product or service needs or their wants. • Troubleshoot products and services to best fit their needs and expectations • Responsible in answering customers queries regarding their products and services. • Investigate what products and services the customer will need even if they may not know what they need. Probing as to what they want and present what they feel they may need depending on their needs and wants.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f36f747fcc057796108036eebbefcc1c/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","infoImg":"

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Funciones principales: -Análisis y estructuración de operaciones de financiación con enfoque en maximizar la rentabilidad de cada negocio mediante evaluación de plazo, TIN, seguros y condiciones financieras aplicables. Gestión integral del expediente de financiación desde la recepción y validación documental hasta la aprobación y desembolso del crédito. -Ingreso y seguimiento de solicitudes de estudio crediticio ante distintas entidades financieras. Interlocución y negociación operativa con entidades como Confia, Santander, Lendrock, Cofidis, BBVA, Sofinco y Sabadell. -Definición de estrategia financiera para cada operación buscando optimizar aprobación, condiciones para el cliente y margen para la empresa. -Seguimiento continuo de expedientes y subsanación de incidencias documentales/comerciales hasta cierre exitoso de la operación. -Coordinación con comerciales, clientes y financieras para garantizar fluidez y cumplimiento en cada fase del proceso. -Control y seguimiento de indicadores operativos y financieros de gestión. Responsable administrativa y financiera en MGBC - Remoto(septiembre de 2023 - julio 2.025): Forme parte del equipo de un club empresarial, una comunidad exclusiva para empresarios e inversionistas de alto nivel en EE.UU. y Europa. Mis principales funciones combinan áreas estratégicas, comerciales y administrativas: Estrategia y Marketing: desarrollo e implementación de campañas digitales, creación de calendarios de contenido estratégico (Instagram, LinkedIn, Newsletters, revista), elaboración de guiones, copies y CTAs en español e inglés, posicionamiento de membresías y programas de aceleración. Gestión Comercial: seguimiento de clientes, emisión de facturas, gestión de cobros, control de cuentas por cobrar y soporte en procesos de venta de membresías y servicios. Administración y Finanzas: organización de la contabilidad del club, registro de ingresos y egresos, elaboración de reportes financieros internos, análisis de negocios, y apoyo en procesos de reclutamiento y selección de personal, incluyendo filtrado de perfiles y coordinación de entrevistas para roles administrativos y operativos. Estrategia de Negocios: estructuración de buyer personas, definición de mensajes clave para públicos de alto perfil, análisis de KPIs comerciales y de marketing, y colaboración directa con la dirección en proyectos de expansión internacional. Eventos y Programas: coordinación de eventos premium, diplomados, actividades de networking y programas de soft landing para empresarios internacionales. Asistente Virtual en ChexLogistics (enero de 2022 - septiembre de 2023): Gestión de Contactos: Uso y manejo eficiente de CRM para actualizar y mantener organizada la información de clientes, prospectos y proveedores. Organización y Gestión de Proyectos: Uso experto de Notion para planificar y coordinar tareas. Control y Gestión del Tiempo: Implementación de Toggl para optimizar las horas trabajadas. Análisis y Estrategia Comercial: Evaluación de tendencias del mercado para informar las estrategias. Relaciones con Clientes y Proveedores: Establecimiento y consolidación de vínculos con clientes y leads, acompañado de una gestión efectiva de comunicaciones y respuestas a través de diversos canales, incluyendo redes sociales. Iniciativas Digitales y Marketing: Liderazgo en campañas estratégicas de marketing digital. Diseño y Ejecución de Planes de Negocio: Participación activa desde la concepción de una idea de negocio hasta su implementación. Apoyo en la evaluación, diseño del plan de negocio, análisis financiero y puesta en marcha, garantizando una visión estratégica y detallada en cada etapa del proceso. Manejo de Presupuestos: Ayuda en la elaboración y seguimiento de presupuestos. Asistente Comercial en Zumwork (junio de 2014 - diciembre de 2021): Optimizar procesos y estrategias comerciales. Fidelizar clientes clave y mantener relaciones duraderas. Coordinar con socios y clientes para una comunicación efectiva. Analizar el mercado para identificar oportunidades y riesgos. Contribuir a tácticas de ventas rentables. Identificar prospectos de negocio. Dar soporte al equipo de ventas. Seguimiento y actualización de KPIs para evaluar el éxito comercial. Asistente de gerencia en Chemical Transportes (enero de 2012 - mayo de 2014): Realizar análisis financiero y evaluar proyectos de inversión. Participar en la evaluación y ejecución de proyectos. Elaborar indicadores de gestión. Garantizar el cumplimiento de indicadores. Manejar el presupuesto de gerencia. Seguimiento de ventas y análisis de resultados. Colaborar en estrategias comerciales. ¿Necesitas una mano de confianza para llevar tu negocio en línea al siguiente nivel? ¡Estás en el lugar correcto! Puedo ofrecerte un conjunto de servicios versátiles que te liberarán para que puedas concentrarte en lo que más importa: hacer crecer tu negocio. 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