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51Talk
March 2019 -Present
My main duty as a part-time Homebased Online English Teacher is to teach student's pronunciation, grammar, and vocabulary through an organize online software. It is also my duty to keep the students' interest in the lesson by being highly motivated and interactive. In every lesson, I do a one on one class with my student.
I am spending at least 2 hrs a day on this job

Client Services Supervisor
CLEAR Corporate Solutions PH Inc. (The Philippines Recruitment Company)
Jan 2017 – September 2017
• Identifies and presents information or data that will have a strong effect on others.
• In charge of the monitoring of the overall work-in-progress of the company
• Work alongside and assist BDMs in creating Client Profile and obtaining the initial Job
Order, Employment Contract and Job Order from the Client.
•System champion within the business, training other staff on how to ensure the system is being utilized to its maximum potential to keep the business operationally effective.
• Work with management to improve processes concerning the recruitment activities and client services
• Own client relationships 'post-sales’ to ensure that clients are updated regularly providing the highest level of customer service.
• Work closely with the Migration Agent, Recruitment Team, and Processing Team to provide backup support where required.

Senior Recruitment Consultant
CLEAR Corporate Solutions PH Inc.(Staffco Recruitment)
Sep 2014 – Dec 2016
• Sourcing candidates through paper advertisements, university tie-ups, and online job
portals such as Seek.com, Gumtree.com, and Jobs.com.au
• Candidate screening and profiling.
• Lead generation
• Coordinating with third party recruitment networks for upcoming training courses and
available places.
• Follow up with third party recruitment networks to collect applicant data and ensure they
are actively promoting to the training courses.
• Screening of Australian applicants for eligibility to the training courses.

Payroll Specialist
Humanis Philippines (Bluestone Recruitment)
August 2013 – Sep 2014
• Payroll Administration and Processing
• Preparing weekly payroll and distributing to staff in an accurate and timely manner, and
in line with the appropriate Industrial Instrument.
• Ensuring all timesheets, payroll changes, records, and other related material is received
before the close of payroll run
• Maintaining accurate and up to date pay records, employee records and related
information
• Distributions of weekly invoices to clients ensuring specific requirements are met.
• Timely execution of client-specific reports as required

Branch Services Recruitment Consultant
Humanis Philippines (Bluestone Recruitment)
Jun 2012 – August 2013
• Candidate sourcing and screening
• Handles queries from clients and candidates
• Updates rosters for our clients
• Deals with clients in connection to their job order or placement
• Takes absent/late calls from our candidates and makes sure that the client is informed
and updated. Also, works on a replacement should the client requests for this.
• Placement Management
• Complete candidate confirmations for client rosters.
• Filling of vacant orders by contacting available candidates in our system.
• Entering newly registered candidates in our database.

Warranty Service Specialist
Convergys Corporation Philippines ( AT&T)
Apr 2009 – Jun 2012
• Answers a high volume of inbound calls and customer correspondence in a call center environment. Provides excellent customer service to consumers and dealers.
• Serves as liaison between consumers and other departments at AT&T Mobility.
• Takes initiative and uses creative decision-making skills with a great degree of autonomy to investigate and resolve customer problems and complaints most efficiently and effectively possible.
• Keeps a daily log to track customer issues. Uses this data to identify trends and communicate relevant information to other departments.
• Assists consumers in defining what products most suit their needs. This includes making informed product suggestions, as well as coaching consumers on how to use and care for a given product. Takes initiative to acquire and improve personal product knowledge by attending product training sessions, as well as individually pursuing information about our products from other available resources.
• Generates product orders for dealers and consumers, including warranty replacements and small part orders.

Customer Care Specialist
IBM Daksh Business Process Services Philippines, Inc.(Sprint Telecom)
Nov 2008 – Mar 2009
• Consult customers about their product or service needs or their wants.
• Troubleshoot products and services to best fit their needs and expectations
• Responsible in answering customers queries regarding their products and services.
• Investigate what products and services the customer will need even if they may not know what they need. Probing as to what they want and present what they feel they may
need depending on their needs and wants.","rawText":"ESL Teacher (part-time) 51Talk March 2019 -Present My main duty as a part-time Homebased Online English Teacher is to teach student's pronunciation, grammar, and vocabulary through an organize online software. It is also my duty to keep the students' interest in the lesson by being highly motivated and interactive. In every lesson, I do a one on one class with my student. I am spending at least 2 hrs a day on this job Client Services Supervisor CLEAR Corporate Solutions PH Inc. (The Philippines Recruitment Company) Jan 2017 – September 2017 • Identifies and presents information or data that will have a strong effect on others. • In charge of the monitoring of the overall work-in-progress of the company • Work alongside and assist BDMs in creating Client Profile and obtaining the initial Job Order, Employment Contract and Job Order from the Client. •System champion within the business, training other staff on how to ensure the system is being utilized to its maximum potential to keep the business operationally effective. • Work with management to improve processes concerning the recruitment activities and client services • Own client relationships 'post-sales’ to ensure that clients are updated regularly providing the highest level of customer service. • Work closely with the Migration Agent, Recruitment Team, and Processing Team to provide backup support where required. Senior Recruitment Consultant CLEAR Corporate Solutions PH Inc.(Staffco Recruitment) Sep 2014 – Dec 2016 • Sourcing candidates through paper advertisements, university tie-ups, and online job portals such as Seek.com, Gumtree.com, and Jobs.com.au • Candidate screening and profiling. • Lead generation • Coordinating with third party recruitment networks for upcoming training courses and available places. • Follow up with third party recruitment networks to collect applicant data and ensure they are actively promoting to the training courses. • Screening of Australian applicants for eligibility to the training courses. Payroll Specialist Humanis Philippines (Bluestone Recruitment) August 2013 – Sep 2014 • Payroll Administration and Processing • Preparing weekly payroll and distributing to staff in an accurate and timely manner, and in line with the appropriate Industrial Instrument. • Ensuring all timesheets, payroll changes, records, and other related material is received before the close of payroll run • Maintaining accurate and up to date pay records, employee records and related information • Distributions of weekly invoices to clients ensuring specific requirements are met. • Timely execution of client-specific reports as required Branch Services Recruitment Consultant Humanis Philippines (Bluestone Recruitment) Jun 2012 – August 2013 • Candidate sourcing and screening • Handles queries from clients and candidates • Updates rosters for our clients • Deals with clients in connection to their job order or placement • Takes absent/late calls from our candidates and makes sure that the client is informed and updated. Also, works on a replacement should the client requests for this. • Placement Management • Complete candidate confirmations for client rosters. • Filling of vacant orders by contacting available candidates in our system. • Entering newly registered candidates in our database. Warranty Service Specialist Convergys Corporation Philippines ( AT&T) Apr 2009 – Jun 2012 • Answers a high volume of inbound calls and customer correspondence in a call center environment. Provides excellent customer service to consumers and dealers. • Serves as liaison between consumers and other departments at AT&T Mobility. • Takes initiative and uses creative decision-making skills with a great degree of autonomy to investigate and resolve customer problems and complaints most efficiently and effectively possible. • Keeps a daily log to track customer issues. Uses this data to identify trends and communicate relevant information to other departments. • Assists consumers in defining what products most suit their needs. This includes making informed product suggestions, as well as coaching consumers on how to use and care for a given product. Takes initiative to acquire and improve personal product knowledge by attending product training sessions, as well as individually pursuing information about our products from other available resources. • Generates product orders for dealers and consumers, including warranty replacements and small part orders. Customer Care Specialist IBM Daksh Business Process Services Philippines, Inc.(Sprint Telecom) Nov 2008 – Mar 2009 • Consult customers about their product or service needs or their wants. • Troubleshoot products and services to best fit their needs and expectations • Responsible in answering customers queries regarding their products and services. • Investigate what products and services the customer will need even if they may not know what they need. Probing as to what they want and present what they feel they may need depending on their needs and wants.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f36f747fcc057796108036eebbefcc1c/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","infoImg":"

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