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Translated numerous project including online game content, company profile, movie script, manual, product handbook and etc.
Write social media creative content for health & beauty company.

Past Full time position
Online Marketing Manager @ Koocan Malaysia Sdn. Bhd (2018 - Present)
-Manage company's multiple Facebook business pages. (In Chinese & English)
-Build and maintain company website with Wix platform.
-Plan and prepare social media posting content in both Chinese & English.
-Survey and targeting suitable market audience for Facebook advertisement.
-Plan and execute online platform activity.
-Work with sales team to generate sales lead from social media platform.
-Manage customer inquiries.
-Prepare business and marketing campaign presentation slides.

Online Marketing & Retail Assistant Manager @ Green Image Organic Enterprise Sdn Bhd (2013 - 2018)
* After working for 1 year plus as Copywriter, I've been offered to switch department and been promoted to Online Marketing/Retail Assistant Manager by Managing Director.
* On November 2017, I’ve been selected as one of the staff to participate in the 5D4N Alibaba Dream Trip E-commerce Training at Alibaba HQ in Hangzhou, China.
* Lead a team of 4 including Retail Support, E-commerce Executive, Event Executive and Admin.

Job Roles
E-Commerce/Online Marketing
=======================
- To develop and manage strategy plans to drive growth in E-commerce.
- Manage in-house online store. (Content update, stock inventory, sales order, promotion planning)
- Manage company's social media (Facebook, Wechat) and Google My Business.
- Work closely with various marketplace partner (Lazada, 11street, Shoppu, Superbuy, Aladdin Street.)
- Manage customer loyalty program and customer database.
- Work closely with digital marketing service providers (e.g. Google Appointed Partner, Marketing Agency)
- Manage email blasting and SMS blasting platform.
- Coordinate with supplier/vendor/agency to ensure a smooth operation of the department.
- Coordinate and work closely with designer for all POSM materials, including proofreading and contribute in copy writing ideas.
- Work closely with warehouse department in stock inventory and logistic arrangement for online order.
- Ensure all sales order settled with payment from other e-marketplace.
- Attend to customer inquiries via Facebook, email and telephone

Retail
====
- Together with department manager, plan and execute marketing/promotion campaign for online and offline sales channel
- Support and work closely with retail sales team to generate leads for online and offline sales channel.
- Sourcing for merchandise/seasonal gift for both online and retail campaign.
- Work closely with Corporate Marketing Department to ensure a smooth and efficient corporate marketing campaign can be carried out.

Event
====
- Involved in booth setup and dismantle for major event.
- Support and assist event team to meet sales target.

From Aug 2014 - Dec 2015 (Position held: Copywriter)
=========================================
- Provide copy writing for all POSM material, including products flyer, product catalogue, bunting, poster, banner, magazine, newsletter, FB post)
- Work harmoniously with designer on each project to bring copy writing into design process.
- Proofread on all content generated by others including product's packaging.
- Plan, edit and generate content for company's magazine.
- Translate content to another language between Mandarin, English and Bahasa Malaysia.

Translator cum Editor @ iG-Interactive Sdn Bhd (2010 - 2013)
*Lead a team of 2 translator/editor.
Job Roles
- Translate online game content from Chinese to English or Bahasa Malaysia.
- Localize China's online game content to fit the local culture.
- Proofreading translated content generated by others.
- Provide creative content for social media posting and other POSM materials as per request.
- Work closely with local and China Game Coordinator to generate a good quality of translated content.

Web Content Editor @ H-City Sdn Bhd (2006-2010)
-Generate content for online hotel booking platform, including searching for hotel's detail information, drawing map with Photoshop (the time when Google map is not yet introduced), searching for hotel's photo.
- Optimized company's website layout with basic knowledge of XML and HTML.
*After working for 2 years as Web Content Developer, I've been promoted to Team Lead and lead a team of 6 Web Content Developer.","rawText":"Freelance Translated numerous project including online game content, company profile, movie script, manual, product handbook and etc. Write social media creative content for health & beauty company. Past Full time position Online Marketing Manager @ Koocan Malaysia Sdn. Bhd (2018 - Present) -Manage company's multiple Facebook business pages. (In Chinese & English) -Build and maintain company website with Wix platform. -Plan and prepare social media posting content in both Chinese & English. -Survey and targeting suitable market audience for Facebook advertisement. -Plan and execute online platform activity. -Work with sales team to generate sales lead from social media platform. -Manage customer inquiries. -Prepare business and marketing campaign presentation slides. Online Marketing & Retail Assistant Manager @ Green Image Organic Enterprise Sdn Bhd (2013 - 2018) * After working for 1 year plus as Copywriter, I've been offered to switch department and been promoted to Online Marketing/Retail Assistant Manager by Managing Director. * On November 2017, I’ve been selected as one of the staff to participate in the 5D4N Alibaba Dream Trip E-commerce Training at Alibaba HQ in Hangzhou, China. * Lead a team of 4 including Retail Support, E-commerce Executive, Event Executive and Admin. Job Roles E-Commerce/Online Marketing ======================= - To develop and manage strategy plans to drive growth in E-commerce. - Manage in-house online store. (Content update, stock inventory, sales order, promotion planning) - Manage company's social media (Facebook, Wechat) and Google My Business. - Work closely with various marketplace partner (Lazada, 11street, Shoppu, Superbuy, Aladdin Street.) - Manage customer loyalty program and customer database. - Work closely with digital marketing service providers (e.g. Google Appointed Partner, Marketing Agency) - Manage email blasting and SMS blasting platform. - Coordinate with supplier/vendor/agency to ensure a smooth operation of the department. - Coordinate and work closely with designer for all POSM materials, including proofreading and contribute in copy writing ideas. - Work closely with warehouse department in stock inventory and logistic arrangement for online order. - Ensure all sales order settled with payment from other e-marketplace. - Attend to customer inquiries via Facebook, email and telephone Retail ==== - Together with department manager, plan and execute marketing/promotion campaign for online and offline sales channel - Support and work closely with retail sales team to generate leads for online and offline sales channel. - Sourcing for merchandise/seasonal gift for both online and retail campaign. - Work closely with Corporate Marketing Department to ensure a smooth and efficient corporate marketing campaign can be carried out. Event ==== - Involved in booth setup and dismantle for major event. - Support and assist event team to meet sales target. From Aug 2014 - Dec 2015 (Position held: Copywriter) ========================================= - Provide copy writing for all POSM material, including products flyer, product catalogue, bunting, poster, banner, magazine, newsletter, FB post) - Work harmoniously with designer on each project to bring copy writing into design process. - Proofread on all content generated by others including product's packaging. - Plan, edit and generate content for company's magazine. - Translate content to another language between Mandarin, English and Bahasa Malaysia. Translator cum Editor @ iG-Interactive Sdn Bhd (2010 - 2013) *Lead a team of 2 translator/editor. Job Roles - Translate online game content from Chinese to English or Bahasa Malaysia. - Localize China's online game content to fit the local culture. - Proofreading translated content generated by others. - Provide creative content for social media posting and other POSM materials as per request. - Work closely with local and China Game Coordinator to generate a good quality of translated content. Web Content Editor @ H-City Sdn Bhd (2006-2010) -Generate content for online hotel booking platform, including searching for hotel's detail information, drawing map with Photoshop (the time when Google map is not yet introduced), searching for hotel's photo. - Optimized company's website layout with basic knowledge of XML and HTML. *After working for 2 years as Web Content Developer, I've been promoted to Team Lead and lead a team of 6 Web Content Developer.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f7848e3e30a4d66875658ee8ffb74aa9/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. 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