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¡TENGO EL PERFIL QUE ESTAS BUSCANDO!
√ Experiencia como copywriter para blogs, campañas y redes sociales. https://www.clippings.me/mariam_maryem
√ Experiencia en uso de tecnologías digitales para Atención al cliente y ventas (Intercom, ChargeBee, Asana, Slack, Calendly, etc.)
√ Experiencia con herramientas de diseño Web (Wordpress, Kajabi)
√ Experiencia con gestores de correo (Mailchimp, Active Campaign, Get Response)
√ Experiencia en proyectos de conectividad e integración entre aplicaciones, para mejorar la comunicación de una empresa o el trabajo en equipo.
√ Experiencia en organización de eventos gestionados a distancia.
√ Alto nivel de empatía en el trato personal y a distancia.
√ Alto nivel ortográfico y gramatical.
√ Alto sentido de urgencia (proactividad y enfoque total en la culminación).
√ Conocimientos contables, registro y balance de gastos y ventas, facturación, etc.
√ Comprensión de inglés a nivel básico-intermedio, sobre todo en lectura y escrito.
√ Análisis de las situaciones y rápido aprendizaje.
√ Capacidad investigativa (Si algo desconozco suelo investigar hasta empaparme del tema).
√ Acostumbrada a trabajar con eficacia, haciendo que mi trabajo sea lo más perfecto posible.
√ Habilidad para autogestionar mis tiempos laborales (no requiero control continuo).
√ Comprometida y responsable con quien toma mis servicios.

¡Tu empresa no puede esperar!

✔️ Contáctame y agendemos reunión a la brevedad.
✔️ Disponibilidad inmediata y adaptable a la necesidad del cliente.

Encuéntrame en www.mariamasistentevirtual.wordpress.com","rawText":"Peruana, madre emprendedora y con fuertes valores éticos. Fundadora de MARIAM Asistente Virtual y emprendiendo mi Marca Personal. Creo en las personas emprendedoras, por eso doy todo de mí en lo personal y laboral, para poder ser alguien de confianza. Cuento con mas de quince años de experiencia en diversos rubros y empresas, las cuales demuestro a todos mi clientes. Asi que... ¡TENGO EL PERFIL QUE ESTAS BUSCANDO! √ Experiencia como copywriter para blogs, campañas y redes sociales. https://www.clippings.me/mariam_maryem √ Experiencia en uso de tecnologías digitales para Atención al cliente y ventas (Intercom, ChargeBee, Asana, Slack, Calendly, etc.) √ Experiencia con herramientas de diseño Web (Wordpress, Kajabi) √ Experiencia con gestores de correo (Mailchimp, Active Campaign, Get Response) √ Experiencia en proyectos de conectividad e integración entre aplicaciones, para mejorar la comunicación de una empresa o el trabajo en equipo. √ Experiencia en organización de eventos gestionados a distancia. √ Alto nivel de empatía en el trato personal y a distancia. √ Alto nivel ortográfico y gramatical. √ Alto sentido de urgencia (proactividad y enfoque total en la culminación). √ Conocimientos contables, registro y balance de gastos y ventas, facturación, etc. √ Comprensión de inglés a nivel básico-intermedio, sobre todo en lectura y escrito. √ Análisis de las situaciones y rápido aprendizaje. √ Capacidad investigativa (Si algo desconozco suelo investigar hasta empaparme del tema). √ Acostumbrada a trabajar con eficacia, haciendo que mi trabajo sea lo más perfecto posible. √ Habilidad para autogestionar mis tiempos laborales (no requiero control continuo). √ Comprometida y responsable con quien toma mis servicios. ¡Tu empresa no puede esperar! ✔️ Contáctame y agendemos reunión a la brevedad. ✔️ Disponibilidad inmediata y adaptable a la necesidad del cliente. Encuéntrame en www.mariamasistentevirtual.wordpress.com","canEdit":false,"editUrl":"https://www.workana.com/freelancer/fef92fdd41b4f5feccea1119c947ad0b/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"=> Mas de 15 años de experiencia como Recepcionista, Asistente Administrativo, Asistente de Gerencias (General, Comercial, Finanzas, Comercio Exterior), Secretaria, Coordinadora y Administradora de Facilities.
=> Mas de cien funciones realizadas en todos mis años de experiencia.
=> Experiencia trabajando con Intercom, ChargeBee, LearnDash, Mailchimp, Market Place, Google Suite, Asana, AgoraPulse, Bitrix, Slack, Calendly y muchos más.
=> Conocimiento de Marketing Digital, en temas como: Copywriting, Funnels (Embudos), etc.
=> Calidad de trabajo garantizada :)

=>EXPERIENCIA FREELANCER / WORKANA Y OTRAS PLATAFORMAS

***CATEGORÍA: ATENCIÓN VIRTUAL Y REDES SOCIALES***
Proyecto EXUR - REVOLUCION DIGITAL (México)
- Atención de consultas masivas, vía app Intercom, derivadas de pág. web, correos y redes sociales.
- Atención y Resolución de conflictos.
- Seguimientos y enfoque a cierre de ventas inbound.

Proyecto CLUB MOMY (México):
- Administradora y atención de consultas en redes sociales (facebook).
- Registro datos de clientes suscritos en googlesheet (base de datos).
- Seguimiento y cierre de ventas inbound.
- Atención pre y post venta.

Proyecto CAMILA KOST (Brasil):
- Atención de consultas entrantes en redes sociales vía inbox (facebook e instagram).
- Moderación de comentarios negativos y respuesta a comentarios de consulta o posible venta.
- Direccionamiento a venta, según mi evaluación y análisis de posibilidad a de cierre.
- Atención pre y post venta y solución de reclamos.

Proyecto ALATUL SRL (Argentina):
- Encargada de realizar transmisiones en vivo.
- Atención de consultas en vivo, manejo de temas diferentes.

***CATEGORÍA: ASISTENCIA VIRTUAL***
Proyecto Psic. EVA MURGA
- Asistencia con agendamiento de citas.
- Atención y contacto de pacientes.
- Verificación y registro de pagos en archivos online.
- Revisión y respuestas de correos.
- Atención de RR.SS. y programación de posts.

Proyecto LAVANDERIA MILEIRU
- Vigilancia de video cámaras
- Auditoría dentro de lavandería, desde la atención al cliente hasta la correcta ejecución de los procesos.
- Elaboración del manual de procedimientos.

Proyecto DECORACIONES FLORALES SANDRA GONZALEZ (Colombia)
- Asistente de cotizaciones e investigación de proveedores.
- Atención de clientes contactados por plataformas de eventos.
- Programación de reuniones.
- Elaboración y actualización de archivos para gestión de proveedores.

Proyecto PUBLIDIRECTA (España)
- Asistente de cotizaciones e investigación de productos.
- Realizar contacto a proveedores y postulantes para confirmar servicios.
- Publicación de requerimientos en diversas webs, con redacción propia.

***CATEGORÍA: DATA ENTRY***
Proyecto YEGOH (Perú):
- Análisis de leads entrantes (en redes sociales).
- Ingreso de la información a google sheets. (50 registros x hora)
- Captación de información faltante en los leads (código postal, etc.).

Proyecto MEGALED (Perú):
- Búsqueda en frío de clientes potenciales.
- Elaboración de speech para contacto de clientes potenciales.
- Captación de datos y registro de clientes potenciales.

=>EXPERIENCIA PROFESIONAL PRESENCIAL

PUESTOS PRINCIPALES:
1.    Asistente y Coordinadora de Facilities (+2 años)
2.    Secretaria y Asistente Administrativa (+3 años)
3.    Recepcionista y Atención al cliente (+3 años)
4.    Ventas y Atención al cliente (+3 años)

RESUMEN DE FUNCIONES:
- Coordinadora de Facilities, Pagos a proveedores, Mantenimientos, etc.
- Atención y asistencia telefónica, presencial y virtual, a clientes internos y externos.
- Recepción y gestión de órdenes de trabajo, facturas, órdenes de compra, documentos de embarque, etc. Vía sistema SAP y diversas plataformas de negocio.
- Utilización de Microsoft Office 2013 para elaborar cuadros comparativos, control de stock y data entry (Excel, Access); redacción de cartas, oficios, reportes, informes y solicitudes (Word); creación de presentaciones (PowerPoint) y gestión de correos (Outlook).
- Atención y control de pagos de servicios generales de la empresa.
- Búsqueda, evaluación, selección y registro de proveedores de insumos y servicios.
- Coordinación con proveedores de servicios: limpieza, mensajería, mantenimientos y otros. Así mismo, gestión y control de stock e inventario según consumo.
- Asistencia a las Gerencias con sus agendas diarias, reuniones y programación de salas (coffee break, documentos, videoconferencias, etc.).","rawText":"=> Mas de 15 años de experiencia como Recepcionista, Asistente Administrativo, Asistente de Gerencias (General, Comercial, Finanzas, Comercio Exterior), Secretaria, Coordinadora y Administradora de Facilities. => Mas de cien funciones realizadas en todos mis años de experiencia. => Experiencia trabajando con Intercom, ChargeBee, LearnDash, Mailchimp, Market Place, Google Suite, Asana, AgoraPulse, Bitrix, Slack, Calendly y muchos más. => Conocimiento de Marketing Digital, en temas como: Copywriting, Funnels (Embudos), etc. => Calidad de trabajo garantizada :) =>EXPERIENCIA FREELANCER / WORKANA Y OTRAS PLATAFORMAS ***CATEGORÍA: ATENCIÓN VIRTUAL Y REDES SOCIALES*** Proyecto EXUR - REVOLUCION DIGITAL (México) - Atención de consultas masivas, vía app Intercom, derivadas de pág. web, correos y redes sociales. - Atención y Resolución de conflictos. - Seguimientos y enfoque a cierre de ventas inbound. Proyecto CLUB MOMY (México): - Administradora y atención de consultas en redes sociales (facebook). - Registro datos de clientes suscritos en googlesheet (base de datos). - Seguimiento y cierre de ventas inbound. - Atención pre y post venta. Proyecto CAMILA KOST (Brasil): - Atención de consultas entrantes en redes sociales vía inbox (facebook e instagram). - Moderación de comentarios negativos y respuesta a comentarios de consulta o posible venta. - Direccionamiento a venta, según mi evaluación y análisis de posibilidad a de cierre. - Atención pre y post venta y solución de reclamos. Proyecto ALATUL SRL (Argentina): - Encargada de realizar transmisiones en vivo. - Atención de consultas en vivo, manejo de temas diferentes. ***CATEGORÍA: ASISTENCIA VIRTUAL*** Proyecto Psic. EVA MURGA - Asistencia con agendamiento de citas. - Atención y contacto de pacientes. - Verificación y registro de pagos en archivos online. - Revisión y respuestas de correos. - Atención de RR.SS. y programación de posts. Proyecto LAVANDERIA MILEIRU - Vigilancia de video cámaras - Auditoría dentro de lavandería, desde la atención al cliente hasta la correcta ejecución de los procesos. - Elaboración del manual de procedimientos. Proyecto DECORACIONES FLORALES SANDRA GONZALEZ (Colombia) - Asistente de cotizaciones e investigación de proveedores. - Atención de clientes contactados por plataformas de eventos. - Programación de reuniones. - Elaboración y actualización de archivos para gestión de proveedores. Proyecto PUBLIDIRECTA (España) - Asistente de cotizaciones e investigación de productos. - Realizar contacto a proveedores y postulantes para confirmar servicios. - Publicación de requerimientos en diversas webs, con redacción propia. ***CATEGORÍA: DATA ENTRY*** Proyecto YEGOH (Perú): - Análisis de leads entrantes (en redes sociales). - Ingreso de la información a google sheets. (50 registros x hora) - Captación de información faltante en los leads (código postal, etc.). Proyecto MEGALED (Perú): - Búsqueda en frío de clientes potenciales. - Elaboración de speech para contacto de clientes potenciales. - Captación de datos y registro de clientes potenciales. =>EXPERIENCIA PROFESIONAL PRESENCIAL PUESTOS PRINCIPALES: 1. Asistente y Coordinadora de Facilities (+2 años) 2. Secretaria y Asistente Administrativa (+3 años) 3. Recepcionista y Atención al cliente (+3 años) 4. Ventas y Atención al cliente (+3 años) RESUMEN DE FUNCIONES: - Coordinadora de Facilities, Pagos a proveedores, Mantenimientos, etc. - Atención y asistencia telefónica, presencial y virtual, a clientes internos y externos. - Recepción y gestión de órdenes de trabajo, facturas, órdenes de compra, documentos de embarque, etc. Vía sistema SAP y diversas plataformas de negocio. - Utilización de Microsoft Office 2013 para elaborar cuadros comparativos, control de stock y data entry (Excel, Access); redacción de cartas, oficios, reportes, informes y solicitudes (Word); creación de presentaciones (PowerPoint) y gestión de correos (Outlook). - Atención y control de pagos de servicios generales de la empresa. - Búsqueda, evaluación, selección y registro de proveedores de insumos y servicios. - Coordinación con proveedores de servicios: limpieza, mensajería, mantenimientos y otros. Así mismo, gestión y control de stock e inventario según consumo. - Asistencia a las Gerencias con sus agendas diarias, reuniones y programación de salas (coffee break, documentos, videoconferencias, etc.).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/fef92fdd41b4f5feccea1119c947ad0b/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. 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