Customer Service Agent Needed for Amazon Seller Account

We are a rapidly growing Canadian family business specializing in e-commerce. We specialize in sports and outdoor sun and wind protection products. Currently, our products are being sold in the United States, Canada, Europe, and Mexico.
Our mission is to provide our customers with the best quality products, and the highest level of customer service.

Come be a part of the magic!

We are currently looking for an additional member to join our team concentrating on our Amazon account.

Do you have experience working on Amazon? Are you detail-oriented? Motivated? Want to learn and expand your skills? YES!! Then you are PERFECT for this job!

We are interested in hiring people who are looking to join our company and grow with us long term. We want to help our team members learn new things and have them become very familiar with our business and grow their own skills to benefit both the company and themselves.

The successful applicant will need to be able to communicate very well using grammatically correct English. Effective communication will play a large part in the applicant’s success in their new role. Therefore, at this point, we are only accepting applications from those who are very comfortable writing and speaking in English.


Key Responsibilities:
• Respond to customer questions
• Resolve customer issues
• Reply to feedback and reviews
• Other duties as assigned

You must be:
• Excited to learn new things!
• Available to work a flexible schedule
• Be great with technology, and determined to learn new things quickly
• Able to work in a fast-paced and high-pressured environment
• Proudly sporting 2+ years working with an Amazon Seller account
• Ability to take direction well with a positive attitude
• Fueled by the quality of your work and personal satisfaction in a job well done
• Highly adaptable and driven
• Extremely organized and able to follow up on timelines

The successful candidate will have experience working on Amazon to ensure a smooth transition to working with our company. Nevertheless, we will provide full training where needed on any of the required jobs. As your success is also our success, we will help you as much as you need to succeed with our company.


Job Type: This position will start off as part-time, with the opportunity for full-time after the probation period.

Schedule: The successful candidate will also need to be available to work some business hours between 8am est and 2pm est.

No agencies will be accepted for this position.