Hi!! I'm Carmen Sawada, an Electronic Engineer with 14 years of experience, specializing in Fintech, Retail Ecommerce, and IT. My journey includes roles at IBM and startups, like my partnership with Goldman Sachs. Over the past 8 years, I've focused on digital product creation and optimization. Currently, as Ripley Perú's Deputy Manager of eCommerce Operational Processes, I enhance customer experiences and boost conversion rates. Notable achievements include successful platform migration, mobile app product creation and launch and significant improvements in conversion and error rates. Certified in project management and fluent in Spanish and English, I bring a global perspective and tech-driven approach to any organization.