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- Establecer un nexo entre el cliente y la empresa.
- Contribución a la solución de problemas y requerimientos del cliente en el área comercial.
- Participación en las actividades que tienen por objetivo la comercialización del producto.
- Asesorar a los clientes en cuanto a sus inquietudes, y entregar información técnica para la correcta utilización y cuidado del producto.
- Coordinar visitas con el técnico en casos de postventa del producto, para resolver problemas y que el cliente y la empresa salga beneficiada.
- Control de cuentas por cobrar a clientes que se les ha vendido y queden saldos por pagar contra entrega.
- Manejo del proceso de ventas. Desde que se recibe el pago, se envía a producción hasta que se instala y gestiona cobro del saldo.
- Coordinación de entrega, despacho e instalación de mercaderías.
- Seguimiento de producción de la venta
- Ingreso de pedidos a través del sistema ERP "Odoo" para enviarlo a producción.
- Cobro a clientes de ventas efectuadas y proceso de Facturación también a través del sistema ERP "Odoo"

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- Crear oportunidades para captar más clientes a través de visitas personalizadas.
- Análisis de Mercado y actividades de la competencia en cuanto a introducción de nuevos productos o cambios de precio.
- Especificadora de los materiales que comercializa la empresa, se planea y establece programas para visitar clientes potenciales, como arquitectos y diseñadores, donde se les muestra e informa de los detalles y diferencias de los productos, y sus respectivas características y cualidades para que ellos los involucren en sus proyectos.
El objetivo principal de éstas visitas es introducir los productos de Duromarmol en las especificaciones técnicas de los proyectos que se están desarrollando en el rubro de la construcción, para que cuando la empresa constructora ejecute la obra, tengan presente nuestra empresa como proveedor y adquieran nuestros productos.
- Búsqueda de proveedores para la creación de una línea de productos y muebles estandarizados para comercializar en la empresa.

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