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● Liderazgo estratégico del departamento de Recursos Humanos, impulsando un entorno laboral
dinámico y positivo.
● Diseño e implementación de políticas y procedimientos integrales de RRHH, con enfoque en el
reclutamiento proactivo, selección de talentos, experiencias de onboarding y offboarding personalizadas, y
evaluaciones de desempeño 360.
● Generación de métricas clave para evaluar el desempeño del departamento, elaboración de informes
detallados y análisis para la alta dirección. Manejo eficiente de registros de empleados y procesos de
nómina.
● Selección y reclutamiento estratégico de personal en niveles directivos y de mandos medios,
aplicando técnicas innovadoras para atraer y retener talento de alto nivel.
● Diseño e implementación de planes de desarrollo de carrera individualizados, fomentando el
crecimiento profesional y la retención de talentos clave.
● Creación y aplicación de Manuales de Procedimientos Operativos Estandarizados (SOPs) para
garantizar la eficiencia y consistencia en los procesos internos de la organización.
● Colaboración proactiva con los gerentes de otros departamentos para asegurar una gestión efectiva
del talento y fomentar una cultura organizacional sólida y cohesiva.
Florida, USA
2019-2022
Asistente Virtual | Ecomfy Lead | Trabajo Remoto
● Apoyo esencial a los gerentes en tareas operativas y administrativas clave, asegurando una
ejecución eficiente de las operaciones diarias.
● Excelencia en el servicio al cliente a través de la resolución efectiva de consultas y mensajes,
manteniendo altos estándares de satisfacción y fidelización.
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