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Jefe inmediato: Leandro Galvis Ramírez Teléfono: 3044142133 Consultor Tecnológico. Técnico Electrónico – Soporte técnico presencial y remoto a usuario final. Diseño de proyectos de automatizacion de procesos, administracion de paginas web y SEO. Programacion. Instalación de CCTV y video vigilancia IP, diseño e instalación de soluciones de controles de acceso, instalación de redes de comunicaciones y cableado estructurado, Coordinación de instalaciones de infraestructura de redes tubería EMT y PVC.
Nov 2011-Nov 2013 Sanambiente S.A.S
Jefe Inmediato: Ing. Wilber Varela Teléfono: 5141342
Soporte Datos y Sistemas. Soporte técnico presencial y remoto a usuario final, Instalación y configuración de equipos y periféricos, configuración de sistemas Operativos Windows XP, Seven, 2003sbs, manejo de ISA Server 2004, Asistencia en Montaje de Servidores Proxy, Dhcp, Firewall en Linux UBUNTU. Asesorías en
Consecución de nuevas tecnologías, responsable del óptimo funcionamiento de la Red interna, hardware, software y comunicaciones, reestructuración de recursos Compartidos y aplicación de restricciones y permisos, implementación de la Seguridad de la red y copias de respaldo de equipos y servidores, levantamiento De inventarios de equipos de cómputo y supervisión de la red y prevención de Posibles ataques.
2013-2016 2A Tecnología S.A.S
Jefe inmediato: Leandro Galvis Ramírez Teléfono: 3044142133
2010-2011 Soluciones Integrales en informática y Computación S.I.I.C.
Jefe inmediato: Víctor Hugo Rios Teléfono: 3127888381
Agente de Soporte. Soporte técnico presencial y remoto a usuario final, diagnostico de fallas, mantenimiento, instalación y configuración de periféricos y sistemas operativos Windows y Linux Ubuntu, reparación de desktops y laptops, instalación de impresoras locales y en red, soporte, instalación y configuración de cableado estructurado, redes Ethernet, instalación y configuración de switchs y cámaras ip.
2001 – 2010 NCR De Colombia – Alfa Ingenieros.
Jefe inmediato: Jairo Mora Mora Teléfono: (1)6291929
Ingeniero de Soporte – Técnico de Mantenimiento. Soporte a clientes y usuario final de sistemas P.O.S(puntos de venta) NCR e IBM en Hardware, Software y Redes (clientes como LA 14, FALLABELA, MCDONALDS, LA CASA DE LOS TENDEROS, CARREFOUR, entre otros.); Helpdesk y soporte presencial a oficinas de regional suroccidental del Banco Bancafe; atención de llamadas de networking con Cisco U.S.A, reparación impresoras hp y equipos de oficina, configuración redes LAN; soporte y reparación de cajeros automáticos, dispensadores y aceptadores de dinero, mantenimiento correctivos urgentes y mantenimientos preventivos mecánicos y electrónicos de primera y segunda línea (clientes como ATH, BANCOLOMBIA, COLMENA, CAJA SOCIAL, COLPATRIA, SERVIBANCA, entre otros.).
 Asegurar mediante implementación de procedimientos de atención al cliente que estos fueran atendidos siempre de forma profesional y cortés en todas las sucursales.
 Garantizar que los clientes recibiesen un servicio eficiente, rápido y cortés.
 Superar con éxito los objetivos definidos proporcionando estrategias de equipo que permitieron alcanzar los logros con altos niveles de motivación.
 Cumplir los plazos de manera continuada mediante la utilización de técnicas de ahorro de tiempo.
 Ingles Intermedio (70%).","rawText":"2013-2016 2A Tecnología S.A.S Jefe inmediato: Leandro Galvis Ramírez Teléfono: 3044142133 Consultor Tecnológico. Técnico Electrónico – Soporte técnico presencial y remoto a usuario final. Diseño de proyectos de automatizacion de procesos, administracion de paginas web y SEO. Programacion. Instalación de CCTV y video vigilancia IP, diseño e instalación de soluciones de controles de acceso, instalación de redes de comunicaciones y cableado estructurado, Coordinación de instalaciones de infraestructura de redes tubería EMT y PVC. Nov 2011-Nov 2013 Sanambiente S.A.S Jefe Inmediato: Ing. Wilber Varela Teléfono: 5141342 Soporte Datos y Sistemas. Soporte técnico presencial y remoto a usuario final, Instalación y configuración de equipos y periféricos, configuración de sistemas Operativos Windows XP, Seven, 2003sbs, manejo de ISA Server 2004, Asistencia en Montaje de Servidores Proxy, Dhcp, Firewall en Linux UBUNTU. 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