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Responsable de Desarrollar el Modelo de Negocio del Producto o Línea de Producto Buscar nuevas oportunidades aplicando la investigación de mercado. Evaluar y documentar la oportunidad en términos de negocio:. Presentar Propuesta de valor y diferenciadores (para clientes, inversores, analistas, consejo). Monitorizar e informar del desempeño y resultados de los productos. Supervisar de proyecto en desarrollo. Ayuda en la definición de especificaciones. Compromisos features a incluir / plazos de desarrollo

Líder Técnico de Operaciones SAP, ITBC de Venezuela C.A. Agosto/2013 – Septiembre 2013:
Responsable por la prestación de operaciones, la obtención del Nivel de Servicio y la gestión de la relación con los diferentes niveles de soporte. Co-responsable por la relación diaria con BANESCO con respecto a todo problema de prestación y contacto con los principales ejecutivos responsables por el contrato. Seguimiento a la operación diaria. Supervisión de los diferentes niveles de soporte. Seguimiento y responsable de la solución de eventos presentados en la operación diaria. Orientación y supervisión de los recursos propios para la Operación. Elaboración, presentación y seguimiento del Plan de Mantenimiento y de Trabajos Proactivos para la Plataforma SAP. Entrega de los servicios operativos acordados con el cliente. Apoyo a la evaluación y toma de decisiones. Análisis de riesgos y asignación de prioridades. Gestión de indicadores de operación y servicio. Toma de decisiones para manejo de incidentes y problemas. Seguimiento, registro y entrega a HP de las jornadas en horario extendido, entre el 20 y 25 de cada mes. Seguimiento al calendario de guardias.

Líder Técnico/Arquitecto de Soluciones, FYC Group. ( Mayo/2013 – Agosto/2013):
Manejo Configuración de Software, responsable por la gestión del desarrollo de software, Gestión de Versiones (Release Management). Implementación de una base de datos (Configuration Management Database CMDB) que contiene el detalle de los elementos de la organización que son usados para provisionar y manejar los servicios de IT.

Especialista Operaciones TI, CANTV. ( Abril/2007 – Abril 2013):
Administración y soporte Plataforma Principal Producción de Cantv, en los sistemas operativos Solaris, HP-UX, Linux entre otro. Encargaduria por nueve (09) meses como Supervisor de Coord. Soporte Técnico Servidores Unix, donde realice reporte y seguimiento indicadores de gestión; planificación, seguimiento y control de todas las actividades inherentes a la supervisión.

Consultor Tecnológico Megagroup, ( Enero 2006 Agosto 2006):
Brindar servicio outsourcing de consultoria a clientes externos en las áreas proyectos de respaldos y recuperación con EMC NetWorker.

Consultor Tecnológico ESC Global Professional Services ( Octubre 2004 Enero 2005):
Consultoría de Proyectos en Legato NetWorker, Veritas Netcbackup, Redacción de Informes de rendimiento y comportamiento de respaldos.

Jefe de Sistemas Operativos UNIX Banco del Caribe ( Julio 1.997 Abril 2.003):
Administración de servidores UNIX área de Producción y Desarrollo, supervisión y coordinación de personal del área. Migración de plataforma UNIX Solaris 2.5 a Solaris 2.8. Participación en el proyecto Y2K. Administración de plataforma de Respaldo en plataforma Unix y Windows (NT y 2000) utilizando Legato Networker .

Asesor de Redes PROYECCIONES ORINOCO, C.A ( Agosto 1.995 Abril 1.997):
Administración de Redes Novell 3.12. Asesoramiento de Usuarios, Instalación, chequeo y mantenimiento de computadoras, instalación y configuración de fax MODEM y software necesario Paquetes manejados Windows 95, Office.

Ingeniero de Sistemas HIGH TECH ELECTRONICA C.A. ( Junio 1.994 Junio 1.995):
Administración de Redes. Instalación y Configuración de Redes Novell Netware V 3.12 Servidor de archivos y de Impresión, Configuración estaciones de trabajos. Instalación de hardware y configuración de hardware de diferentes partes y periféricos. Adiestramiento y Asesoramiento de usuarios.

Ingeniero de Sistemas PEMAR CONSULTORES PETROLEROS C.A. ( Agosto 1.992 Agosto 1.993):
Administración de la Red Novell Netware V 3.11. Instalación de Aplicaciones bajo Ambiente D.O.S Participación en Proyectos en el área de Petróleos prestando Asesoramiento y Apoyo (creación de aplicaciones en Clipper, Quattro Pro, Lotus).","rawText":"Proyect Manager, SMXUSA Septiembre 2014 – Actual): Responsable de Desarrollar el Modelo de Negocio del Producto o Línea de Producto Buscar nuevas oportunidades aplicando la investigación de mercado. Evaluar y documentar la oportunidad en términos de negocio:. Presentar Propuesta de valor y diferenciadores (para clientes, inversores, analistas, consejo). Monitorizar e informar del desempeño y resultados de los productos. Supervisar de proyecto en desarrollo. Ayuda en la definición de especificaciones. Compromisos features a incluir / plazos de desarrollo Líder Técnico de Operaciones SAP, ITBC de Venezuela C.A. Agosto/2013 – Septiembre 2013: Responsable por la prestación de operaciones, la obtención del Nivel de Servicio y la gestión de la relación con los diferentes niveles de soporte. Co-responsable por la relación diaria con BANESCO con respecto a todo problema de prestación y contacto con los principales ejecutivos responsables por el contrato. Seguimiento a la operación diaria. Supervisión de los diferentes niveles de soporte. Seguimiento y responsable de la solución de eventos presentados en la operación diaria. Orientación y supervisión de los recursos propios para la Operación. Elaboración, presentación y seguimiento del Plan de Mantenimiento y de Trabajos Proactivos para la Plataforma SAP. Entrega de los servicios operativos acordados con el cliente. Apoyo a la evaluación y toma de decisiones. Análisis de riesgos y asignación de prioridades. Gestión de indicadores de operación y servicio. Toma de decisiones para manejo de incidentes y problemas. 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