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Soy una apasionada especialista en Ventas y Marketing con un enfoque distintivo. A lo largo de mi trayectoria, he desarrollado la habilidad de tejer estrategias y tácticas cautivadoras que generan resultados tangibles.

Desde la creación hasta el control, orquesto planes de venta y servicio al cliente con precisión y pasión. Mi objetivo es fusionar audacia e innovación para lograr resultados sobresalientes que impacten tanto en las ventas como en la experiencia de cada cliente.

Adicionalmente poseo experiencia como docente universitaria, la cual me ha brindado una perspectiva única para abordar el servicio al cliente y relacionarla con mis habilidades en ventas y marketing.

Si buscas un colaborador que combine profesionalismo y creatividad para impulsar tus objetivos de ventas y marketing, estoy aquí para hacerlo realidad.

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Mi experiencia labora se resumen en los siguientes items:

Administración y Redes Sociales:
Lideré el servicio al cliente y gestioné las redes sociales, asegurando experiencias satisfactorias.

Dirección Nacional de Ventas:
Creé y ejecuté planes de ventas y marketing, construyendo relaciones exitosas y organizando eventos destacados.

Coordinación de Ventas y Marketing:
Diseñé y ejecuté estrategias, implementé sistemas de gestión y generé propuestas atractivas.

Servicio al Cliente y Gestión:
Lideré procesos de atención al cliente, manejé quejas, asegurando satisfacción.

Coordinación de Marketing y Publicidad:
Realicé ventas personalizadas y contribuí al desarrollo de relaciones solidas con los clientes.

Docencia Universitaria:
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Administré la cartera de clientes, gestioné las cobranzas y llevé el control eficiente del inventario, asegurando una operación fluida y organizada. * Supervisé el proceso de compras y fortalecí las relaciones con proveedores, garantizando condiciones favorables y disponibilidad oportuna de productos. Logros obtenidos: • Optimicé el uso de los recursos humanos, herramientas y equipos que permitió obtener los resultados esperados en un tiempo efectivo. • Generé ganancias mensuales de $20 mil dólares, con la optimización de todos los recursos, en el contrato principal de la empresa. • Controlé el presupuesto mensual, en donde se lograron los objetivos mensuales sin sacrificar ninguna etapa. * Aumento en ventas en un 15% de manera anual, tanto en servicios como en productos. 2.- Analista de Costo / Julio 2012 – Septiembre 2013 Funciones realizadas: * Analizar el costo de compra y venta de alimentos y bebidas en los diferentes puntos de venta del hotel, así como supervisar el control del comedor del personal. * Controlar las ventas y realizar análisis de precios para optimizar la rentabilidad de los productos y servicios ofrecidos. * Organizar y supervisar al equipo operativo (capitanes, meseros, cajeros y jefes de departamento de alimentos y bebidas), desarrollando metodologías de trabajo eficientes. * Colaborar activamente en la promoción y venta de servicios internos del hotel, como menús especiales, eventos privados, paquetes de consumo y experiencias gastronómicas, logrando mejorar la conversión y el ticket promedio. * Aplicar técnicas de venta cruzada y atención personalizada para incentivar el consumo dentro de las instalaciones, siempre orientada a la satisfacción del cliente y el cumplimiento de metas comerciales. 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