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Well here I am, put me to the test and I will not disappoint you!

My biggest reward is your satisfaction and smile

Thanks a lot!

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Si busca una persona realmente comprometida, que desea ofrecer lo mejor a sus clientes, a través de la Ingeniería informática, Informe de datos en Crystal Report, Excel, Programación de computadoras y desarrollador de software, ha encontrado a la persona adecuada.

Como ingeniero en computación, le ofrezco toda mi experiencia laboral y académica para construir juntos el proyecto que Ud merece, con sus ideas, mi capacidad y mi profesionalismo podremos crear grandes cosas.

La satisfacción y la alegría del cliente es mi mayor recompensa, es por eso que me gusta dar lo mejor de mí para lograr ese objetivo y cumplir sus expectativas.

Una de mis ideas más importantes sería intercambiar información y opiniones entre el cliente y yo para llegar a un punto específico de tal manera que haya confianza del cliente hacia mí.

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¿ Suena interesante para Usted ?
¿Necesita desarrollar un sitio web atractivo para sus clientes?
¿Necesita crear una gran base de datos para que sea más organizada, cómoda y práctica en el momento en que la utiliza?
¡Bien, aquí estoy, pongame a prueba y no lo decepcionaré!

Mi mayor recompensa es su satisfacción y sonrisa

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Customer Service Representative
Dates of employment: June 2019 - (I'm actually working here).

I'm in charge to give a good answer to customers in all related to sales products.
I work through chat, phone, and emails.
I'm working on this place right now

Customer Service Representative
Company name: REIFax - Powerful Online Tool to find Real Estate deals in Florida
Dates of employment: October 2018 -Until May 2019
Duration of employment: 8 months
Location: United States

Attend and offer customer service regarding the real estate market, offers of them through demonstration sessions of the company's software and later coachings or training sessions through chat, via (Zoom Application) which allows to guide them showing the screen and perform the procedure of the use of the system step by step and by telephone.

Management of collections to the client for late payment, delay, among others, (twice a week).

Creation of advertising blast for events requested by the association of BREIA and DREIA (Broward and Miami Dade Counties) in USA.

It is very important to emphasize that all the tasks of performance of this job were handled through the English Language (Spoken and written) which I have been practicing since I was very small and for this reason, it has been quite easy to handle it.

Comunications Department Coordinator - Bonnara Consultants & Partners
July-2018-October 2018
Publicity, Marketing, Programming, Design, CHATBOT

I was in charge of daily publications of ilustraded infographics and videographics created by myself with especialized online software like: DESYGNER, LUMEN 5, ADOBE PHOTOSHOP, among others.

I created a programmed CHATBOT for an online website called: www.influmagency.com if you could to get in, you could see all my work using the virtual assitant and see how it works.

Languages: Spanish and English

TMR (Sales Marketing) - Outsource SA.
February 2018 - February 2018
TMR ( Sales Marketing ) , my job was attending customers in USA offering them products of promordial use as an insurance policy (Health, Automobile, Home, among others).

Language: Advanced English

Software used; Google Spread sheets, Crystal Report Writer, Microsoft Excel, MICROSIP.

Claims Analyst - Cashier, Computer Technician | Seguros Carabobo, C.A.
November 2008 - October 2017
I was in charge for a few months in the Claims Department; I was in charge of reporting, and analysis of accidents, (Intranet).

Maintenance of sending and receiving data servers, (Internet), Cisco Systems.

I was working in the cashier department; I’m doing all relationated in the pay of insurance policies, elaboration of financing of insurance policies. Management and control of insured persons tax bills. Among other functions.

This company closed its doors in the Branch of Valera due to a financial problem, and the root of it is unemployed since October 31 of last year, after almost nine (09) years of having worked for it.

Technical Analyst at Claims Department | Seguros Los Andes, C,A,
March 2008 - September 2008
I was in charge for Claims Department, Report of claims, refund charge payments Direct contact with the risk analyst when checking the reports made by each insured, among other functions.
Microsoft Office, Java Language, Acsel.

Cell phones programmer - Customer Care Executive | CANTV - MOVILNET Dimisa, S.A.
March 2007 - February 2008
Customer care, activation of telephone lines (mobile and landline), management software to control administrative system, among others.

My biggest goal was customer satisfaction, and knowing that had the security and confidence that your product was well programmed without any problem.","rawText":"EOS Trading Group Sales Stores. Customer Service Representative Dates of employment: June 2019 - (I'm actually working here). I'm in charge to give a good answer to customers in all related to sales products. I work through chat, phone, and emails. I'm working on this place right now Customer Service Representative Company name: REIFax - Powerful Online Tool to find Real Estate deals in Florida Dates of employment: October 2018 -Until May 2019 Duration of employment: 8 months Location: United States Attend and offer customer service regarding the real estate market, offers of them through demonstration sessions of the company's software and later coachings or training sessions through chat, via (Zoom Application) which allows to guide them showing the screen and perform the procedure of the use of the system step by step and by telephone. Management of collections to the client for late payment, delay, among others, (twice a week). Creation of advertising blast for events requested by the association of BREIA and DREIA (Broward and Miami Dade Counties) in USA. It is very important to emphasize that all the tasks of performance of this job were handled through the English Language (Spoken and written) which I have been practicing since I was very small and for this reason, it has been quite easy to handle it. Comunications Department Coordinator - Bonnara Consultants & Partners July-2018-October 2018 Publicity, Marketing, Programming, Design, CHATBOT I was in charge of daily publications of ilustraded infographics and videographics created by myself with especialized online software like: DESYGNER, LUMEN 5, ADOBE PHOTOSHOP, among others. I created a programmed CHATBOT for an online website called: www.influmagency.com if you could to get in, you could see all my work using the virtual assitant and see how it works. Languages: Spanish and English TMR (Sales Marketing) - Outsource SA. February 2018 - February 2018 TMR ( Sales Marketing ) , my job was attending customers in USA offering them products of promordial use as an insurance policy (Health, Automobile, Home, among others). Language: Advanced English Software used; Google Spread sheets, Crystal Report Writer, Microsoft Excel, MICROSIP. Claims Analyst - Cashier, Computer Technician | Seguros Carabobo, C.A. November 2008 - October 2017 I was in charge for a few months in the Claims Department; I was in charge of reporting, and analysis of accidents, (Intranet). Maintenance of sending and receiving data servers, (Internet), Cisco Systems. I was working in the cashier department; I’m doing all relationated in the pay of insurance policies, elaboration of financing of insurance policies. Management and control of insured persons tax bills. Among other functions. This company closed its doors in the Branch of Valera due to a financial problem, and the root of it is unemployed since October 31 of last year, after almost nine (09) years of having worked for it. Technical Analyst at Claims Department | Seguros Los Andes, C,A, March 2008 - September 2008 I was in charge for Claims Department, Report of claims, refund charge payments Direct contact with the risk analyst when checking the reports made by each insured, among other functions. Microsoft Office, Java Language, Acsel. Cell phones programmer - Customer Care Executive | CANTV - MOVILNET Dimisa, S.A. March 2007 - February 2008 Customer care, activation of telephone lines (mobile and landline), management software to control administrative system, among others. 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