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-FREELANCE AGENTE DE OPERACIONES EN VIVO
Glovoapp | Oct 2016 - Agosto 2017
*Recepción, revisión y gestión de pedidos en vivo.
*Recepción de llamadas atención al cliente.
*Gestión de soporte a los clientes vía chat.
*Recepción y resolución de quejas vía e-mail a los clientes.
-TRAINER AND QUALITY DE LIVE OPS
Glovoapp | Agosto 2017 - Octubre 2017
*Supervisión de personal.
*Auditoria de calidad gestión de chats y mails.
*Capacitación de nuevo personal freelance.
-FREELANCE MANAGEMENT
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