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Hace más de 2 años que ayudo a empresas de todo Latinoamérica en sus proyectos de desarrollo tecnológico y digital.
Hoy busco a que las empresas logren inculcar una cultura digital y conversacional en todos sus canales de atención, utilizando la Inteligencia Artificial como la tecnología de vanguardia para el desarrollo de chatbots ?

?? Obtener resultados orientados a la ayuda a las personas creo que es mi principal propósito en la vida.

Con respecto a mi personalidad, soy una persona con confianza en si mismo, muy orientado a objetivos pero con un fuerte foco en entablar relaciones humanas basadas en la honestidad y el largo plazo.
Disfruto de la diversidad, y trabajar con gente que así lo sea, lo que me lleva a buscar constantemente proyectos dinámicos. Me caracteriza la sociabilidad y mi facilidad para tratar con las personas.

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ZENVIA Latam · Jornada completaZENVIA Latam · Jornada completa

ago. 2022 - actualidad ·
San Pablo, Brasil · En remoto

We provide a simple solution that integrates lines for the departments of the business in order to provide the best customer experience.
We help businesses talk with their clients in WhatsApp.
Responsible for the successful use of the Zenvia Conversion platform with all our users.
Understand clients' business challenges and industry trends. We advise our clients and help them achieve their goals.We provide a simple solution that integrates lines for the departments of the business in order to provide the best customer experience. We help businesses talk with their clients in WhatsApp. Responsible for the successful use of the Zenvia Conversion platform with all our users. Understand clients' business challenges and industry trends. We advise our clients and help them achieve their goals.

Aptitudes: Resolución creativa de problemas · Servicio de atención al cliente · Habilidades sociales Asistente

Sirena
Jornada completa · 2 años 1 mes
Activation Team - Onboarding Executive Activation Team - Onboarding Executive

São Paulo, Brasil · En remoto.
As Onboarding Specialist, I was focused on the implementation of Sirena CRM for enterprise customers. Accompanying them in the implementation process of their conversational channels such as WhatsApp API, Instagram and Facebook messenger.
Also in the creation of communication structures for the chatbots of the different conversational channels and in the restructuring of processes, looking for new ways of improvements focused on automation.
Platform configuration, SMS, WhatsApp API, Sirena
Provide relevant info in order to integrate their communication channelsAs Onboarding Specialist, I was focused on the implementation of Sirena CRM for enterprise customers. Accompanying them in the implementation process of their conversational channels such as WhatsApp API, Instagram and Facebook messenger. Also in the creation of communication structures for the chatbots of the different conversational channels and in the restructuring of processes, looking for new ways of improvements focused on automation. Platform configuration, SMS, WhatsApp API, Sirena Provide relevant info in order to integrate their communication channels… ver más

Facebook Business Verification
jul. 2020 - nov. 2020 · 5 meses
Buenos Aires, Ciudad autónoma de Buenos Aires, Argentina
Aptitudes: Servicio de atención al cliente

Corporate Legal AssistantCorporate Legal Assistant
AFS Intercultural Programs · Jornada completaAFS Intercultural Programs · Jornada completa
may. 2012 - ene. 2018 · 5 años 9 mesesmay. 2012 - ene. 2018 · 5 años 9 meses
Ciudad Autonoma de Buenos Aires - ArgentinaCiudad Autonoma de Buenos Aires - Argentina
 Control y ejecución de la estructura legal de la Asociación Civil
 Instrumentación Asociación Civil
 Presentación y control de trámites en IGJ
 Permisos migratorios
 Tramitación Permiso de Ingresos a extranjeros
 Tramitación de visas internacionales
 Tramitación de visas en Consulados
 Contratos laborales

AFS PROGRAMAS INTERCULTURALES ARGENTINA Y URUGUAY

AFS es una organización internacional con 100 años de trayectoria, es de base voluntaria, no gubernamental, sin fines de lucro que promueve oportunidades de aprendizaje intercultural para ayudar a las personas a que desarrollen los conocimientos, las destrezas y el entendimiento necesario para crear un mundo más justo y en paz.

AFS tiene presencia desde hace más de 60 años en Argentina & Uruguay, en donde cuenta con más de 800 voluntarios que en forma desinteresada ofrecen su tiempo para trabajar con familias, estudiantes y comunidades educativas para construir puentes entre las culturas.","rawText":"Customer Success SpecialistCustomer Success Specialist ZENVIA Latam · Jornada completaZENVIA Latam · Jornada completa ago. 2022 - actualidad · San Pablo, Brasil · En remoto We provide a simple solution that integrates lines for the departments of the business in order to provide the best customer experience. We help businesses talk with their clients in WhatsApp. Responsible for the successful use of the Zenvia Conversion platform with all our users. Understand clients' business challenges and industry trends. We advise our clients and help them achieve their goals.We provide a simple solution that integrates lines for the departments of the business in order to provide the best customer experience. We help businesses talk with their clients in WhatsApp. Responsible for the successful use of the Zenvia Conversion platform with all our users. Understand clients' business challenges and industry trends. We advise our clients and help them achieve their goals. Aptitudes: Resolución creativa de problemas · Servicio de atención al cliente · Habilidades sociales Asistente Sirena Jornada completa · 2 años 1 mes Activation Team - Onboarding Executive Activation Team - Onboarding Executive São Paulo, Brasil · En remoto. As Onboarding Specialist, I was focused on the implementation of Sirena CRM for enterprise customers. Accompanying them in the implementation process of their conversational channels such as WhatsApp API, Instagram and Facebook messenger. Also in the creation of communication structures for the chatbots of the different conversational channels and in the restructuring of processes, looking for new ways of improvements focused on automation. Platform configuration, SMS, WhatsApp API, Sirena Provide relevant info in order to integrate their communication channelsAs Onboarding Specialist, I was focused on the implementation of Sirena CRM for enterprise customers. Accompanying them in the implementation process of their conversational channels such as WhatsApp API, Instagram and Facebook messenger. Also in the creation of communication structures for the chatbots of the different conversational channels and in the restructuring of processes, looking for new ways of improvements focused on automation. Platform configuration, SMS, WhatsApp API, Sirena Provide relevant info in order to integrate their communication channels… ver más Facebook Business Verification jul. 2020 - nov. 2020 · 5 meses Buenos Aires, Ciudad autónoma de Buenos Aires, Argentina Aptitudes: Servicio de atención al cliente Corporate Legal AssistantCorporate Legal Assistant AFS Intercultural Programs · Jornada completaAFS Intercultural Programs · Jornada completa may. 2012 - ene. 2018 · 5 años 9 mesesmay. 2012 - ene. 2018 · 5 años 9 meses Ciudad Autonoma de Buenos Aires - ArgentinaCiudad Autonoma de Buenos Aires - Argentina  Control y ejecución de la estructura legal de la Asociación Civil  Instrumentación Asociación Civil  Presentación y control de trámites en IGJ  Permisos migratorios  Tramitación Permiso de Ingresos a extranjeros  Tramitación de visas internacionales  Tramitación de visas en Consulados  Contratos laborales AFS PROGRAMAS INTERCULTURALES ARGENTINA Y URUGUAY AFS es una organización internacional con 100 años de trayectoria, es de base voluntaria, no gubernamental, sin fines de lucro que promueve oportunidades de aprendizaje intercultural para ayudar a las personas a que desarrollen los conocimientos, las destrezas y el entendimiento necesario para crear un mundo más justo y en paz. AFS tiene presencia desde hace más de 60 años en Argentina & Uruguay, en donde cuenta con más de 800 voluntarios que en forma desinteresada ofrecen su tiempo para trabajar con familias, estudiantes y comunidades educativas para construir puentes entre las culturas.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/b5bae2bc149412a27a9b4d26c8b7e711/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. 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