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Tengo experiencia en la dirección y gestión de proyectos digitales con enfoque estratégico, briefing de producto, roadmapping, inception, priorización de backlog de producto, definition of ready, y definition of done. He trabajado en la formación y capacitación de equipos, teambuilding, mentoring y reclutamiento. Trabajo sobre metodologías ágiles, aplicando filosofías, metodologías, herramientas y tendencias de vanguardia tales como Design Thinking, Service Design, Customer Experience, Lean Startup, Lean UX, UX Agile, Atomic Design, Collaborative Design y User Centered Design.

Tengo conocimiento avanzado en software de gestión de equipos (Jira, Asana, Wundelist, Trello, entre otros), técnicas de investigación (Investigación etnográfica, entrevista, contextual inquiry, persona, mapa de empatía, user journey, product box, crazy 8, wizard of Oz, split test, A/B testing, tree test, test de usabilidad, evaluación heurística, entre otros), software de prototipado (Sketch, Invision Studio, Adobe XD, Craft, Principle, Flinto, Axure RP, entre otros) suite Adobe (Illustrator, Photoshop, InDesign, Muse, entre otros), y diseño front-end (HTML5, CSS3, CSS Animate). Siempre estoy en constante aprendizaje de nuevas tecnologías y plataformas digitales.","rawText":"Soy consultor en diseño de experiencia de usuario con experiencia en la dirección de equipos de diseño y desarrollo, la creación y desarrollo de ecosistemas digitales, la creación de marcas para entornos digitales, y el diseño y desarrollo de productos y servicios digitales en todo su proceso: UX Workshopping, User Research, Information Architecture, Content Strategy, User Interface Design, Interaction Design, Hi-Fi / Lo-Fi Prototyping, Motion Design, QA Design and Testing. Tengo experiencia en la dirección y gestión de proyectos digitales con enfoque estratégico, briefing de producto, roadmapping, inception, priorización de backlog de producto, definition of ready, y definition of done. He trabajado en la formación y capacitación de equipos, teambuilding, mentoring y reclutamiento. Trabajo sobre metodologías ágiles, aplicando filosofías, metodologías, herramientas y tendencias de vanguardia tales como Design Thinking, Service Design, Customer Experience, Lean Startup, Lean UX, UX Agile, Atomic Design, Collaborative Design y User Centered Design. Tengo conocimiento avanzado en software de gestión de equipos (Jira, Asana, Wundelist, Trello, entre otros), técnicas de investigación (Investigación etnográfica, entrevista, contextual inquiry, persona, mapa de empatía, user journey, product box, crazy 8, wizard of Oz, split test, A/B testing, tree test, test de usabilidad, evaluación heurística, entre otros), software de prototipado (Sketch, Invision Studio, Adobe XD, Craft, Principle, Flinto, Axure RP, entre otros) suite Adobe (Illustrator, Photoshop, InDesign, Muse, entre otros), y diseño front-end (HTML5, CSS3, CSS Animate). Siempre estoy en constante aprendizaje de nuevas tecnologías y plataformas digitales.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/d532542bccfb5cc7ab136b37434b3053/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Desde el año 2012 he trabajado como consultor en diseño de experiencia de usuario, de forma independiente (2012-2018), en agencia (BIG, 2014-2016), y vinculado a una consultora en tecnología (Everis, 2018-Actual), en donde actualmente ejezo los roles de UX Leader y Product Manager.

A continuación cito algunos que considero proyectos destacados de los que he hecho parte en mi carrera como consultor.

Movistar Empresas - App
Telefónica
Consultoría en diseño de experiencia de usuario, arquitectura de información, sistema de diseño y prototipado.

Mi Claro - Chatbot
Claro
Lideré el proceso de diseño de experiencia de usuario y diseño de interfaz conversacional, investigación, casos de uso y arquitectura de información.

Sofía - Virtual Assistant
Everis
Lideré todo el proceso de conceptualización, investigación, diseño, desarrollo y evaluación de la solución. Lideré el equipo de la solución, conformado por diseñadores, lingüistas, desarrolladores y arquitectos de software.

Caro - App
AB InBev
Consultoría en diseño de experiencia de usuario, arquitectura de información, prototipado y testing de la aplicación.

Mesa de Ayuda - Chatbot
Primax
Lideré el proceso de conceptualización, investigación, diseño, desarrollo y evaluación del producto. Además, fui el responsable de situar el proyecto entre su viabilidad económica, su factibilidad tecnológica y su capcidad de satisfacer las necesidades del usuario.

Mi Movistar - App
Telefónica
Consultoría en diseño de experiencia de usuario, investigación, arquitectura de información, diseño de contenidos, prototipado y testing de la aplicación.","rawText":"Desde el año 2012 he trabajado como consultor en diseño de experiencia de usuario, de forma independiente (2012-2018), en agencia (BIG, 2014-2016), y vinculado a una consultora en tecnología (Everis, 2018-Actual), en donde actualmente ejezo los roles de UX Leader y Product Manager. A continuación cito algunos que considero proyectos destacados de los que he hecho parte en mi carrera como consultor. Movistar Empresas - App Telefónica Consultoría en diseño de experiencia de usuario, arquitectura de información, sistema de diseño y prototipado. Mi Claro - Chatbot Claro Lideré el proceso de diseño de experiencia de usuario y diseño de interfaz conversacional, investigación, casos de uso y arquitectura de información. Sofía - Virtual Assistant Everis Lideré todo el proceso de conceptualización, investigación, diseño, desarrollo y evaluación de la solución. Lideré el equipo de la solución, conformado por diseñadores, lingüistas, desarrolladores y arquitectos de software. Caro - App AB InBev Consultoría en diseño de experiencia de usuario, arquitectura de información, prototipado y testing de la aplicación. Mesa de Ayuda - Chatbot Primax Lideré el proceso de conceptualización, investigación, diseño, desarrollo y evaluación del producto. Además, fui el responsable de situar el proyecto entre su viabilidad económica, su factibilidad tecnológica y su capcidad de satisfacer las necesidades del usuario. Mi Movistar - App Telefónica Consultoría en diseño de experiencia de usuario, investigación, arquitectura de información, diseño de contenidos, prototipado y testing de la aplicación.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/d532542bccfb5cc7ab136b37434b3053/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"S. M.","companyId":310485,"companyHash":"d532542bccfb5cc7ab136b37434b3053","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CO","name":"Colombia","class":"flag flag-co","url":"https://www.workana.com/es/freelancers/colombia?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"USD 35,00","isSet":true,"currency":"USD","amount":"35.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Diseño y Multimedia"},"public":true,"clarificationText":"Formatos permitidos:
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